Openoffice excessive memory useage

Bug #93758 reported by stuartmarsden
6
Affects Status Importance Assigned to Milestone
OpenOffice
Invalid
Unknown
openoffice.org (Ubuntu)
Fix Released
Medium
Matthias Klose

Bug Description

When I open some files that I created in previous versions of openoffice or in MS word openoffice takes just about all the system memory and the whole system becomes very unresponsive. I have to kill openoffice from the shell to get my memory back. I used openoffice with gentoo previously on the same machine and had no issues.

I also had this problem when I installed edgy and was part of the reason that I upgraded to feisty hopping it had been resolved.

ProblemType: Bug
Architecture: amd64
Date: Mon Mar 19 15:19:37 2007
DistroRelease: Ubuntu 7.04
Uname: Linux athlon64 2.6.20-11-generic #2 SMP Thu Mar 15 03:43:56 UTC 2007 x86_64 GNU/Linux

Revision history for this message
stuartmarsden (stuartmarsden) wrote :

I have attached an example file that causes openoffice to eat all my memory.

It is just a piece of Uni work and not anything personal.

Revision history for this message
stuartmarsden (stuartmarsden) wrote :

Just tried opening a problem document in koffice and it opened OK. I noticed that the plagiarism notice that my uni insists on at the front of each essay was not shown. I selected the blank page and deleted it saved with koffice. I was now able to open in openoffice without problem.

I attach the offending *.dot file which is causing the problem.

Revision history for this message
stuartmarsden (stuartmarsden) wrote :

Have opened these successfully on my laptop that is running edgy x86. This seems to be a amd64 only problem.

This is strange as I guess that that the amd64 openoffice build is actually 32bit. Maybe the problem lies with one of the 32bit libraries.

Revision history for this message
Cesare Tirabassi (norsetto) wrote :

I can confirm the same behaviour on my AMD 64 machine.

Changed in openoffice.org-amd64:
status: Unconfirmed → Confirmed
Revision history for this message
Cesare Tirabassi (norsetto) wrote :
Changed in openoffice:
status: Unknown → Unconfirmed
Revision history for this message
Cesare Tirabassi (norsetto) wrote :

OOo confirmed this is a problem only with the AMD64 ubuntu build. I'm actually surprised they don't have a winXP 64 version.

Revision history for this message
stuartmarsden (stuartmarsden) wrote :

Cesare,

Thanks for looking at this hopefully upstream will be able to sort it.

It is not the end or the world now I have figured out what file is causing the problem but it is irritating. Do not know if this file is uniquely bad or if this is having wider issues for openoffice on amd64.

Can you confirm is this version actually 64bit or is it still not compiling on anything other than 32bit?

Revision history for this message
Cesare Tirabassi (norsetto) wrote :

Well, upstream is not going to do anything about it :) They apparently only support 32 bit architectures......
Your file is fine, has been opened by at least 3 OOo versions (win (ops, I said it again), Linux and Solaris). I've taken the liberty to subscribe Tollef Fog Heen to this as indeed this could be a wider issue. I just hope he won't retaliate ......
As for your last question, I'm afraid I don't understand it :(.

Revision history for this message
stuartmarsden (stuartmarsden) wrote : Re: [Bug 93758] Re: Openoffice excessive memory useage

Shame that upstream are not going to look at it.

With regards to my 64bit question. I did a quick google and confirmed that a
port to native x86-64 (ie amd64) has not been completed this link shows the
progress
http://wiki.services.openoffice.org/wiki/Porting_to_x86-64_(AMD64,_EM64T)

Therefore when running a 64bit OS openoffice is run as a 32bit application
and all the libraries that it links to must be available as 32bit using
multilib. In ubuntu these seem to be provided by the packages starting with
ia32.

This could be the cause of the problem maybe all the right 32bit libs are
not provided. When I get home I will use ldd to see what openoffice writer
is linking too and check they are all 32bit.

I also will try taking the 32bit version straight of the OOo website and
running that to see if it shows the same issue.

On 20/03/07, Cesare Tirabassi <email address hidden> wrote:
>
> Well, upstream is not going to do anything about it :) They apparently
> only support 32 bit architectures......
> Your file is fine, has been opened by at least 3 OOo versions (win (ops, I
> said it again), Linux and Solaris). I've taken the liberty to subscribe
> Tollef Fog Heen to this as indeed this could be a wider issue. I just hope
> he won't retaliate ......
> As for your last question, I'm afraid I don't understand it :(.
>
> --
> Openoffice excessive memory useage
> https://launchpad.net/bugs/93758
>

Changed in openoffice:
status: Unconfirmed → Rejected
Revision history for this message
stuartmarsden (stuartmarsden) wrote :

I think it may have something to do with the 32bit environment in which
openoffice must run.

Do you know why ia32-libs-openoffice.org is no longer included?

Are the 32bit libraries provided by a different package or are they in the
openoffice main packages?

On 21/03/07, Bug Watch Updater <email address hidden> wrote:
>
> ** Changed in: openoffice (upstream)
> Status: Unconfirmed => Rejected
>
> --
> Openoffice excessive memory useage
> https://launchpad.net/bugs/93758
>

Revision history for this message
stuartmarsden (stuartmarsden) wrote :

I seem to be misinformed I thought that openoffice was not yet available as
x86-64 native but inspecting with file shows that it is.

I guess this is an early port so problems would be expected.

Matthias Klose (doko)
Changed in openoffice.org:
assignee: nobody → doko
status: Confirmed → In Progress
Revision history for this message
Matthias Klose (doko) wrote :

The assessed_of_coursework_with_plagiarism_declaration_draft2.dot now loads with the _2.2.0~rc4-1ubuntu1 package (not yet in the archive); the BPITA2.doc still has the high memory requirements.

Changed in openoffice.org:
importance: Undecided → Medium
Revision history for this message
Matthias Klose (doko) wrote :

works as well. disabled the quickstarter ...

Revision history for this message
Matthias Klose (doko) wrote :

fixed in 2.2.0-0ubuntu1

Changed in openoffice.org:
status: In Progress → Fix Released
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