no sound

Bug #935448 reported by Conny
10
This bug affects 1 person
Affects Status Importance Assigned to Milestone
alsa-driver (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

in Kubuntu 11.10 no sound is available, although in Phonon two audio devices are detected. In 11.04 both devices work proper and sound is available.
---
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
ApportVersion: 1.23-0ubuntu4
Architecture: amd64
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: SB [HDA ATI SB], device 0: ALC892 Analog [ALC892 Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: conny 1836 F.... pulseaudio
Card0.Amixer.info:
 Card hw:0 'SB'/'HDA ATI SB at 0xfe6f4000 irq 16'
   Mixer name : 'Realtek ALC892'
   Components : 'HDA:10ec0892,1043841b,00100302'
   Controls : 36
   Simple ctrls : 21
Card1.Amixer.info:
 Card hw:1 'HDMI'/'HDA ATI HDMI at 0xfe8e8000 irq 19'
   Mixer name : 'ATI RS690/780 HDMI'
   Components : 'HDA:1002791a,00791a00,00100000'
   Controls : 4
   Simple ctrls : 1
Card1.Amixer.values:
 Simple mixer control 'IEC958',0
   Capabilities: pswitch pswitch-joined penum
   Playback channels: Mono
   Mono: Playback [on]
DistroRelease: Ubuntu 11.10
InstallationMedia: Kubuntu 11.10 "Oneiric Ocelot" - Release amd64 (20111012)
Package: alsa-driver (not installed)
ProcVersionSignature: Ubuntu 3.0.0-16.28-generic 3.0.17
Tags: oneiric
Uname: Linux 3.0.0-16-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
dmi.bios.date: 07/21/2010
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 1404 ARLT E110
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: M4A88TD-V EVO/USB3
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: Rev X.0x
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1404ARLTE110:bd07/21/2010:svnARLTComputerProdukteGmbH:pnMr.WhisperPRO:pvr1.0:rvnASUSTeKComputerINC.:rnM4A88TD-VEVO/USB3:rvrRevX.0x:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: Mr. Whisper PRO
dmi.product.version: 1.0
dmi.sys.vendor: ARLT Computer Produkte GmbH

Revision history for this message
Conny (j-conradt) wrote :
Revision history for this message
Ubuntu Foundations Team Bug Bot (crichton) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. It seems that your bug report is not filed about a specific source package though, rather it is just filed against Ubuntu in general. It is important that bug reports be filed about source packages so that people interested in the package can find the bugs about it. You can find some hints about determining what package your bug might be about at https://wiki.ubuntu.com/Bugs/FindRightPackage. You might also ask for help in the #ubuntu-bugs irc channel on Freenode.

To change the source package that this bug is filed about visit https://bugs.launchpad.net/ubuntu/+bug/935448/+editstatus and add the package name in the text box next to the word Package.

[This is an automated message. I apologize if it reached you inappropriately; please just reply to this message indicating so.]

tags: added: bot-comment
Revision history for this message
Fabio Marconi (fabiomarconi) wrote :

Hello
Can you please take a look here:
https://wiki.ubuntu.com/DebuggingSoundProblems
Thanks
Fabio
---
Ubuntu Bug Squad volunteer triager
http://wiki.ubuntu.com/BugSquad

Changed in ubuntu:
status: New → Incomplete
Revision history for this message
Daniel Letzeisen (dtl131) wrote :

Please run this command to collect audio information:
apport-collect 935448

affects: ubuntu → alsa-driver (Ubuntu)
Revision history for this message
Conny (j-conradt) wrote : Re: [Bug 935448] Re: no sound

Sorry, I made a mistake. I read the mails in another system and
therefore I run the tests in the wrong system. After I had installed the
mail-program thunderbird in the right system (11.10) I repeat the
previous tests.

Am 19.02.2012 00:23, schrieb Dave Lentz:
> Please run this command to collect audio information:
> apport-collect 935448
>
> ** Package changed: ubuntu => alsa-driver (Ubuntu)
>

Revision history for this message
Conny (j-conradt) wrote : AlsaDevices.txt

apport information

tags: added: apport-collected oneiric
description: updated
Revision history for this message
Conny (j-conradt) wrote : AplayDevices.txt

apport information

Revision history for this message
Conny (j-conradt) wrote : BootDmesg.txt

apport information

Revision history for this message
Conny (j-conradt) wrote : Card0.Amixer.values.txt

apport information

Revision history for this message
Conny (j-conradt) wrote : Card0.Codecs.codec.0.txt

apport information

Revision history for this message
Conny (j-conradt) wrote : Card1.Codecs.codec.0.txt

apport information

Revision history for this message
Conny (j-conradt) wrote : CurrentDmesg.txt

apport information

Revision history for this message
Conny (j-conradt) wrote : PciMultimedia.txt

apport information

Revision history for this message
Conny (j-conradt) wrote : ProcCpuinfo.txt

apport information

Revision history for this message
Conny (j-conradt) wrote : ProcEnviron.txt

apport information

Revision history for this message
Conny (j-conradt) wrote : PulseSinks.txt

apport information

Revision history for this message
Conny (j-conradt) wrote : PulseSources.txt

apport information

Revision history for this message
Conny (j-conradt) wrote : Re: [Bug 935448] Re: no sound

As promised, I send you the information of the test, now for the correct
system (Kubuntu 11.10).

Your ALSA information is located at
http://www.alsa-project.org/db/?f=ef07caceb3b2446606a04f3ff69dcf09a145e553

Am 19.02.2012 14:19, schrieb Conny:
> Sorry, I made a mistake. I read the mails in another system and
> therefore I run the tests in the wrong system. After I had installed the
> mail-program thunderbird in the right system (11.10) I repeat the
> previous tests.
>
> Am 19.02.2012 00:23, schrieb Dave Lentz:
>> Please run this command to collect audio information:
>> apport-collect 935448
>>
>> ** Package changed: ubuntu => alsa-driver (Ubuntu)
>>

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for alsa-driver (Ubuntu) because there has been no activity for 60 days.]

Changed in alsa-driver (Ubuntu):
status: Incomplete → Expired
To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Related questions

Remote bug watches

Bug watches keep track of this bug in other bug trackers.