Missing file in CD setup

Bug #9347 reported by M.P. van Os
20
Affects Status Importance Assigned to Milestone
base-installer (Ubuntu)
Invalid
High
Colin Watson

Bug Description

The installer signals a missing or none-readable file "bsdutils" and advises to reburn
the CD at a lower rate. Downloaded the "warty-release-i386" of 10/20/04 both at the
office and at home. Did not burn a CD but mounted the ISO file with Alcohol 120%. After
failer, burned a CD. (NERO signals: "The entered blocksize does not correspond to the
image length. The blocksize may be wrong. Do you want to correct the value or ignore")
File is still missing.

Revision history for this message
Colin Watson (cjwatson) wrote :

It definitely isn't missing - if it were, the release would break for everybody,
and it doesn't. I'm afraid you are just going to have to experiment with
different burning strategies, or request a pressed CD from shipit.ubuntu.com.

Revision history for this message
Albert Moraal (albmrl-ubuntulinux) wrote :

I too have the installer complaining about bsdutils. I have 3 pressed cd's
shipped by ubuntu and all have the same problem. I mounted the CD's under
Debian. The bsdutils package is on the CD, but it is unreadable, copying it
gives an I/O error.

Revision history for this message
Colin Watson (cjwatson) wrote :

I'm afraid this indicates a problem with your CD drive. I/O errors are always
hardware problems of some kind.

Revision history for this message
Matt Zimmerman (mdz) wrote :

A common cause for this error is a CD-ROM drive which does not work correctly
when DMA is enabled. For this reason, DMA is disabled by default on CD-ROM
devices in Hoary.

A workaround is to use:

echo "using_dma:0" > /proc/ide/hdc/settings

(replacing hdc with your CD-ROM device if appropriate)

Revision history for this message
Martin MacRobert (mjm) wrote :

Where and at what stage of the install do you add this statement?
> echo "using_dma:0" > /proc/ide/hdc/settings

Revision history for this message
Colin Watson (cjwatson) wrote :

After the "Detecting hardware to find CD-ROM drives" step, press Alt-F2, press
Enter to activate that console, and type in that command. Press Alt-F1 to switch
back to the installer's user interface.

Revision history for this message
Colin Watson (cjwatson) wrote :

*** Bug 10484 has been marked as a duplicate of this bug. ***

Revision history for this message
Renan Teston Inácio (zerocaronte) wrote :

i am having the exactly same problem, i just got ubuntu cds now and tried
installing with 2 of them
the using_dma:0 thing didnt work, in fact it was already 0 if i tried cat'ing
that /proc file
i have a HL-DT-ST DVDRW GWA-4164B cd driver if that helps

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