hplip bonjour breaks for some hp printers (e.g. Photosmart D110a)

[Mark Purcell]

From: Daniel Dickinson <email address hidden>
To: Debian Bug Tracking System <email address hidden>
Subject: hplip bonjour breaks for some hp printers (e.g. Photosmart D110a)
Date: Mon, 30 May 2011 06:47:31 -0400
Package: hplip
Version: 3.11.1-3
Severity: normal

I have a HP Photosmart D110a wireless printer and in the process of getting it working across subnets, noticed the following:

1) the printer reports it's hostname name as Adriana.local (note the capital)
2) using hp-toolbox to setup the printer using Bonjour/mDNS is successful, however printing the test page fails as does scanning.

The logs show:

May 30 04:32:17 daniloth hpijs[28698]: io/hpmud/jd.c 800: mdns lookup Adriana.local retry 1...
May 30 04:32:17 daniloth hp[28661]: io/hpmud/jd.c 800: mdns lookup Adriana.local retry 1...
May 30 04:32:17 daniloth hp[28661]: io/hpmud/jd.c 334: unable to connect to print port 9100: Connection refused hp:/net/Photosmart_D110_series?zc=Adriana
May 30 04:32:17 daniloth hp[28661]: prnt/backend/hp.c 768: ERROR: cannot open channel PRINT
May 30 04:32:17 daniloth python: io/hpmud/jd.c 790: error mdns lookup Adriana.local: bad hostname in reply from ip=192.168.173.62 port=5353

3) The ports are open, and I can even telnet adriana.local 9100 and type arbitrary text, and when I close the telnet session it's printed. So it's not firewall/routing/etc issue.

4) Using manual discovery and using adriana (lowercase) doesn't help, but if instead of a hostname I use the IP of the printer (so hp:/net/Photosmart_D110_series?zc=192.168.199.22) printing and scanning work.

5) Bonjour/avahi is working correctly for other services I use.

My guess at this point is that the capital letter in the printer's hostname (even though the hostname as entered/seen in the web interface is lowercase, except that the Bonjour information (which can't be changed) shows the Adriana.local) break HPLIP's mDNS code.

-- Package-specific info:
warning: Version: (cups-config) Not available. Unable to determine installed version of CUPS.)
warning: NOT FOUND! This is an OPTIONAL/RUNTIME ONLY dependency. Some HPLIP functionality may not function properly.

HP Linux Imaging and Printing System (ver. 3.11.1)
Dependency/Version Check Utility ver. 14.3

Copyright (c) 2001-9 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

Note: hp-check can be run in three modes:
1. Compile-time check mode (-c or --compile): Use this mode before compiling the HPLIP supplied tarball
(.tar.gz or .run) to determine if the proper dependencies are installed to successfully compile HPLIP.
2. Run-time check mode (-r or --run): Use this mode to determine if a distro supplied package (.deb, .rpm,
etc) or an already built HPLIP supplied tarball has the proper dependencies installed to successfully run.
3. Both compile- and run-time check mode (-b or --both) (Default): This mode will check both of the above
cases (both compile- and run-time dependencies).

Saving output in log file: hp-check.log

Initializing. Please wait...

---------------
| SYSTEM INFO |
---------------

Basic system information:
Linux daniloth 2.6.38-2-amd64 #1 SMP Sun May 8 13:51:57 UTC 2011 x86_64 GNU/Linux

Distribution:
debian stable-updates

Checking Python version...
OK, version 2.6.6 installed

Checking PyQt 4.x version...
OK, version 4.8.3 installed.

Checking for CUPS...
Status: scheduler is running
error_log is set to level: warn

Checking for dbus/python-dbus...
dbus daemon is running.
python-dbus version: 0.83.2

------------------------
| RUNTIME DEPENDENCIES |
------------------------

Checking for dependency: CUPS - Common Unix Printing System...
OK, found.

Checking for dependency: CUPS DDK - CUPS driver development kit...

Checking for dependency: GhostScript - PostScript and PDF language interpreter and previewer...
OK, found.

Checking for dependency: PIL - Python Imaging Library (required for commandline scanning with hp-scan)...
OK, found.

Checking for dependency: PolicyKit - Administrative policy framework...
OK, found.

Checking for dependency: PyQt 4 DBus - DBus Support for PyQt4...
OK, found.

Checking for dependency: Python DBus - Python bindings for DBus...
OK, found.

Checking for dependency: Python libnotify - Python bindings for the libnotify Desktop notifications...
OK, found.

Checking for dependency: Python XML libraries...
OK, found.

Checking for dependency: Python 2.3 or greater - Required for fax functionality...
OK, found.

Checking for dependency: Reportlab - PDF library for Python...
OK, found.

Checking for dependency: SANE - Scanning library...
OK, found.

Checking for dependency: scanimage - Shell scanning program...
OK, found.

Checking for dependency: xsane - Graphical scanner frontend for SANE...
OK, found.

----------------------
| HPLIP INSTALLATION |
----------------------

Currently installed HPLIP version...
HPLIP 3.11.1 currently installed in '/usr/share/hplip'.

Current contents of '/etc/hp/hplip.conf' file:
# hplip.conf. Generated from hplip.conf.in by configure.

[hplip]
version=3.11.1

[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/ppd/hplip/HP
ppdbase=/usr/share/ppd/hplip
doc=/usr/share/doc/hplip-doc/HTML
icon=no
cupsbackend=/usr/lib/cups/backend
cupsfilter=/usr/lib/cups/filter
drv=/usr/share/cups/drv

# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
pp-build=yes
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
hpijs-install=yes
foomatic-drv-install=yes
foomatic-ppd-install=yes
foomatic-rip-hplip-install=no
hpcups-install=yes
cups-drv-install=yes
cups-ppd-install=no
internal-tag=3.11.1.19
restricted-build=no
ui-toolkit=qt4
qt3=no
qt4=yes
policy-kit=yes
hpijs-only-build=no
lite-build=no
udev-acl-rules=yes
hpcups-only-build=no
hpijs-only-build=no

Current contents of '/var/lib/hp/hplip.state' file:
# hplip.state - HPLIP runtime persistent variables.

[plugin]
installed=0
eula=0

Current contents of '~/.hplip/hplip.coerror: 1 error or warning.
nf' file:
[last_used]
printer_name = Photosmart_D110
working_dir = .
device_uri = "hp:/net/Photosmart_D110_series?ip=192.168.169.60"

[commands]
scan = /usr/bin/xsane -V %SANE_URI%

[installation]
date_time = 05/30/11 06:33:52
version = 3.11.1.19

[settings]
systray_messages = 0
systray_visible = 0

[fax]
email_address =
voice_phone =

[refresh]
rate = 30
enable = false
type = 1

[polling]
enable = false
device_list =
interval = 5

--------------------------
| DISCOVERED USB DEVICES |
--------------------------

  Device URI Model
  ------------------------------------------ -------------------------
  hp:/usb/Officejet_J4500_series?serial=CN9C HP Officejet J4500 series
  HD31FB052T

---------------------------------
| INSTALLED CUPS PRINTER QUEUES |
---------------------------------

Officejet-J4500-series
----------------------
Type: Printer
Device URI: hp:/usb/Officejet_J4500_series?serial=CN9CHD31FB052T
PPD: /etc/cups/ppd/Officejet-J4500-series.ppd
PPD Description: HP Officejet j4500 Series, hpcups 3.11.1
Printer status: printer Officejet-J4500-series is idle. enabled since Sat May 7 16:25:20 2011
Communication status: Good

Officejet-J4500-series-Fax
--------------------------
Type: Fax
Device URI: hpfax:/usb/Officejet_J4500_series?serial=CN9CHD31FB052T
PPD: /etc/cups/ppd/Officejet-J4500-series-Fax.ppd
PPD Description: HP Fax hpcups
Printer status: printer Officejet-J4500-series-Fax is idle. enabled since Sat May 7 16:25:20 2011
Communication status: Good

Photosmart_D110
---------------
Type: Printer
Device URI: hp:/net/Photosmart_D110_series?ip=192.168.169.60
PPD: /etc/cups/ppd/Photosmart_D110.ppd
PPD Description: HP Photosmart d110 Series hpijs, 3.11.1
Printer status: printer Photosmart_D110 is idle. enabled since Mon May 30 06:20:04 2011
 ready to print
Communication status: Good

----------------------
| SANE CONFIGURATION |
----------------------

'hpaio' in '/etc/sane.d/dll.conf'...
'hpaio' in '/etc/sane.d/dll.d/hplip'...
OK, found. SANE backend 'hpaio' is properly set up.

Checking output of 'scanimage -L'...
device `v4l:/dev/video0' is a Noname UVC Camera (046d:0804) virtual device
device `hpaio:/usb/Officejet_J4500_series?serial=CN9CHD31FB052T' is a Hewlett-Packard Officejet_J4500_series all-in-one
device `hpaio:/net/Photosmart_D110_series?ip=192.168.169.60' is a Hewlett-Packard Photosmart_D110_series all-in-one

---------------------
| PYTHON EXTENSIONS |
---------------------

Checking 'cupsext' CUPS extension...
OK, found.

Checking 'pcardext' Photocard extension...
OK, found.

Checking 'hpmudext' I/O extension...
OK, found.

Checking 'scanext' SANE scanning extension...
OK, found.

-----------------
| USB I/O SETUP |
-----------------

Checking for permissions of USB attached printers...

HP Device 0x2a12 at 001:003:
    Device URI: hp:/usb/Officejet_J4500_series?serial=CN9CHD31FB052T
    Device node: /dev/bus/usb/001/003
    Mode: 0664
getfacl: Removing leading '/' from absolute path names
# file: dev/bus/usb/001/003
# owner: root
# group: lp
user::rw-
user:daniel:rw-
group::rw-
mask::rw-
other::r--

---------------
| USER GROUPS |
---------------

daniel adm lp dialout cdrom floppy audio dip video plugdev games users netdev lpadmin fuse powerdev scanner kvm wireshark winshare nogroup

User member of group 'lp'. Enables print/ scan/ fax.
User member of group 'lpadmin'.

-----------
| SUMMARY |
-----------

Please refer to the installation instructions at:
http://hplip.sourceforge.net/install/index.html

Done.

-- System Information:
Debian Release: wheezy/sid
  APT prefers stable-updates
  APT policy: (500, 'stable-updates'), (500, 'testing'), (100, 'stable')
Architecture: amd64 (x86_64)

Kernel: Linux 2.6.38-2-amd64 (SMP w/4 CPU cores)
Locale: LANG=en_CA.UTF-8, LC_CTYPE=en_CA.UTF-8 (charmap=UTF-8)
Shell: /bin/sh linked to /bin/dash

Versions of packages hplip depends on:
ii adduser 3.112+nmu2 add and remove users and groups
ii coreutils 8.5-1 GNU core utilities
ii cups 1.4.6-5 Common UNIX Printing System(tm) -
ii cups-client 1.4.6-5 Common UNIX Printing System(tm) -
ii hplip-cups 3.11.1-3 HP Linux Printing and Imaging - CU
ii hplip-data 3.11.1-3 HP Linux Printing and Imaging - da
ii libc6 2.13-4 Embedded GNU C Library: Shared lib
ii libcups2 1.4.6-5 Common UNIX Printing System(tm) -
ii libdbus-1-3 1.4.8-3 simple interprocess messaging syst
ii libhpmud0 3.11.1-3 HP Multi-Point Transport Driver (h
ii libsane 1.0.22-2 API library for scanners
ii libsane-hpaio 3.11.1-3 HP SANE backend for multi-function
ii libssl1.0.0 1.0.0d-2 SSL shared libraries
ii lsb-base 3.2-27 Linux Standard Base 3.2 init scrip
ii policykit-1 0.101-4 framework for managing administrat
ii python 2.6.6-14 interactive high-level object-orie
ii python-dbus 0.83.2-1 simple interprocess messaging syst
ii python-imaging 1.1.7-2+b1 Python Imaging Library
ii python-pexpect 2.3-1 Python module for automating inter
ii python-support 1.0.13 automated rebuilding support for P
ii wget 1.12-3.1 retrieves files from the web

Versions of packages hplip recommends:
ii avahi-daemon 0.6.30-3 Avahi mDNS/DNS-SD daemon
ii sane-utils 1.0.22-2 API library for scanners -- utilit

Versions of packages hplip suggests:
ii hplip-doc 3.11.1-3 HP Linux Printing and Imaging - do
ii hplip-gui 3.11.1-3 HP Linux Printing and Imaging - GU
ii python-notify 0.1.1-2+b3 Python bindings for libnotify
ii system-config-printer 1.2.3-3 graphical interface to configure t

-- no debconf information

[goutam kodu (goutam-hplip)]

Hi,

Can you please upgrade the hplip version to 3.12.2 (the latest) available at http://hplipopensource.com/hplip-web/gethplip.html. Download the hplip-3.12.2.run file and install it by running command "sh hplip-3.12.2.run".

Delete the existing print queues for this printer in "system-config-printer" and setup/configure the printer using command "hp-setup". Check if the issue is the same on the latest.

Thanks,
Goutam

[girto (patspiper)]

Duplicate: https://bugs.launchpad.net/hplip/+bug/1391629