Thunderbird crashes when it doesn't know what to do

Bug #934403 reported by Christopher
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
thunderbird (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

I have some of my email addresses set to download headers only, and if I delete a message from the server before downloading the message, thunderbird crashes when clicking on 'Click here to download the rest of the message.'

I don't know whether this is a Mozilla issue or an Ubuntu one.

ProblemType: Bug
DistroRelease: Ubuntu 11.10
Package: thunderbird 10.0.2+build1-0ubuntu0.11.10.1
ProcVersionSignature: Ubuntu 3.0.0-16.29-generic 3.0.20
Uname: Linux 3.0.0-16-generic i686
NonfreeKernelModules: wl fglrx
AddonCompatCheckDisabled: False
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
ApportVersion: 1.23-0ubuntu4
Architecture: i386
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: SB [HDA ATI SB], device 0: ALC259 Analog [ALC259 Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: chris 2704 F.... pulseaudio
 /dev/snd/controlC1: chris 2704 F.... pulseaudio
BuildID: 20120216123548
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'SB'/'HDA ATI SB at 0xf2400000 irq 16'
   Mixer name : 'Realtek ALC259'
   Components : 'HDA:10ec0269,17aac012,00100100'
   Controls : 16
   Simple ctrls : 10
Card1.Amixer.info:
 Card hw:1 'Speaker'/'HOLTEK AudioHub Speaker at usb-0000:00:12.0-1.2.4, full speed'
   Mixer name : 'USB Mixer'
   Components : 'USB046d:0a0e'
   Controls : 2
   Simple ctrls : 1
Card1.Amixer.values:
 Simple mixer control 'PCM',0
   Capabilities: pvolume pvolume-joined pswitch pswitch-joined penum
   Playback channels: Mono
   Limits: Playback 0 - 51
   Mono: Playback 44 [86%] [-2.00dB] [on]
Card2.Amixer.info:
 Card hw:2 'HDMI'/'HDA ATI HDMI at 0xf2310000 irq 19'
   Mixer name : 'ATI RS690/780 HDMI'
   Components : 'HDA:1002791a,00791a00,00100000'
   Controls : 4
   Simple ctrls : 1
Card2.Amixer.values:
 Simple mixer control 'IEC958',0
   Capabilities: pswitch pswitch-joined penum
   Playback channels: Mono
   Mono: Playback [on]
Channel: release
Date: Fri Feb 17 13:27:13 2012
ForcedLayersAccel: False
IfupdownConfig:
 auto lo
 iface lo inet loopback
IncompatibleExtensions:
 Timezone Definitions for Mozilla Calendar - <email address hidden>, Version=1.2011n, minVersion=2.0, maxVersion=10.0, Location=app-system-share, Type=extension, Active=Yes
 Provider for Google Calendar - ID={a62ef8ec-5fdc-40c2-873c-223b8a6925cc}, Version=0.11, minVersion=8.0a1, maxVersion=10.0, Location=app-system-share, Type=extension, Active=Yes
InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Release i386 (20101007)
IpRoute:
 default via 192.168.2.1 dev eth0 proto static
 169.254.0.0/16 dev eth0 scope link metric 1000
 192.168.2.0/24 dev eth0 proto kernel scope link src 192.168.2.10 metric 1
 192.168.2.0/24 dev wlan0 proto kernel scope link src 192.168.2.11 metric 2
Profiles: Profile0 (Default) - LastVersion=10.0.2/20120216123548 (Running)
RunningIncompatibleAddons: True
SourcePackage: thunderbird
UpgradeStatus: Upgraded to oneiric on 2011-10-14 (126 days ago)
dmi.bios.date: 09/07/2010
dmi.bios.vendor: LENOVO
dmi.bios.version: 36CN19WW(V2.05)
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: Guam
dmi.board.vendor: LENOVO
dmi.board.version: Base Board Version
dmi.chassis.asset.tag: Chassis Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Chassis Manufacturer
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnLENOVO:bvr36CN19WW(V2.05):bd09/07/2010:svnLENOVO:pn4311:pvrIdeaPadZ565:rvnLENOVO:rnGuam:rvrBaseBoardVersion:cvnChassisManufacturer:ct10:cvrChassisVersion:
dmi.product.name: 4311
dmi.product.version: IdeaPad Z565
dmi.sys.vendor: LENOVO

Revision history for this message
Christopher (soft-kristal) wrote :
Revision history for this message
gf (gf-interlinks-deactivatedaccount) wrote :

Hello Christopher,
Thank you for submitting this bug and reporting a problem with Thunderbird.

You made this bug report in 2012 and there have been several versions of Ubuntu and Thunderbird since then.

Could you confirm that this is no longer a problem and that we can close the ticket?
Or, if it is still a problem, could you run the following (only once):
apport-collect BUGNUMBER

and upload the updated logs and and any other logs that are relevant for this particular issue.

Thank you again for helping make Ubuntu and Thunderbird better.

G

Changed in thunderbird (Ubuntu):
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for thunderbird (Ubuntu) because there has been no activity for 60 days.]

Changed in thunderbird (Ubuntu):
status: Incomplete → Expired
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