system reboots randomly

[Gjergj Sheldija]

hi

i have a default ubuntu 11.10 installation with gnome 3. my machine is a i7 with 6gb of ram.
at random time, sometimes twice a day, sometimes none, the system restarts with strange noise comming
from the audio card.
i've tried diabling the ACPI, but the error still remains.

regards
gj.

ProblemType: Bug
DistroRelease: Ubuntu 11.10
Package: linux-image (not installed)
ProcVersionSignature: Ubuntu 3.0.0-15.26-generic 3.0.13
Uname: Linux 3.0.0-15-generic x86_64
NonfreeKernelModules: nvidia
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
ApportVersion: 1.23-0ubuntu4
Architecture: amd64
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: STAC92xx Analog [STAC92xx Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: gjergj 2045 F.... pulseaudio
 /dev/snd/controlC0: gjergj 2045 F.... pulseaudio
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xdb100000 irq 24'
   Mixer name : 'IDT 92HD75B3X5'
   Components : 'HDA:111d7603,103c363c,00100202'
   Controls : 20
   Simple ctrls : 12
Card1.Amixer.info:
 Card hw:1 'NVidia'/'HDA NVidia at 0xd3000000 irq 5'
   Mixer name : 'Nvidia GPU 0a HDMI/DP'
   Components : 'HDA:10de000a,10de0101,00100100'
   Controls : 16
   Simple ctrls : 4
Date: Thu Feb 16 10:08:57 2012
HibernationDevice: RESUME=UUID=548b398d-62b4-4de7-a112-78a0e478dab7
InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release amd64 (20111012)
MachineType: Hewlett-Packard HP Pavilion DV7 NoteBook PC
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.0.0-15-generic root=UUID=d4629a78-70ac-4e90-bcfe-d2f29e6852c7 ro quiet splash noapic vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-3.0.0-15-generic N/A
 linux-backports-modules-3.0.0-15-generic N/A
 linux-firmware 1.60
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 10/05/2010
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: F.1D
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 363C
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 32.25
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnHewlett-Packard:bvrF.1D:bd10/05/2010:svnHewlett-Packard:pnHPPavilionDV7NoteBookPC:pvr03A2200000201210001020000:rvnHewlett-Packard:rn363C:rvr32.25:cvnHewlett-Packard:ct10:cvrN/A:
dmi.product.name: HP Pavilion DV7 NoteBook PC
dmi.product.version: 03A2200000201210001020000
dmi.sys.vendor: Hewlett-Packard

[Joseph Salisbury (jsalisbury)]

Would it be possible for you to test the latest upstream kernel? It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v3.3 kernel[1] (Not a kernel in the daily directory). Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag(Only that one tag, please leave the other tags). This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text.

If this bug is fixed by the mainline kernel, please add the following tag 'kernel-fixed-upstream-KERNEL-VERSION'. For example, if kernel version 3.3-rc2 fixed the issue, the tag would be: 'kernel-fixed-upstream-v3.3-rc2'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'.
Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[1] http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.3-rc3-precise/

[Gjergj Sheldija (gjergj-sheldija)]

hi,

thank you, i will test it for a couple of days.
anyway i had to remove the nvidia kernel module

regards
gj.

[Gjergj Sheldija (gjergj-sheldija)]

hi

installed the new kernel, 3.3 rc3 and the bug still exists.
what should i do now ?

regards
gj.

[Gjergj Sheldija (gjergj-sheldija)]

hi

any advice ?
it started doing it every day now..even with the new kernel, 3.3rc3

regards
gj.

[Gjergj Sheldija (gjergj-sheldija)]

hi,

any news ?

regards
gj.

[Anton Kanishchev (ak12-deactivatedaccount)]

Have you tried uninstalling your audio drivers(and video drivers ) and reinstalling them???

Also can you try:

sudo apt-get autoremove

to remove unneeded packages.

There is a newer version of the kernel out; If you can test that that would be great:

http://kernel.ubuntu.com/~kernel-ppa/mainline/

If the newest kernel does not solve your problem can you please add the following tag: kernel-bug-exists-upstream

If this bug is fixed in the mainline kernel, please add the following tag kernel-fixed-upstream

If you are unable to test the kernel please add the tag: kernel-unable-to-test-upstream

[Gjergj Sheldija (gjergj-sheldija)]

hi,

yes, tried all of the above, and yes, using kernel 3.3.
should i move to 3.4 ?

regards
gj.

[Launchpad Janitor (janitor)]

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]