Firefox 10 for Ubuntu 11.10 cannot play Google Music or Pandora

Bug #933211 reported by Matt Garnes
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
firefox (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

When I browse to music.google.com I cannot hear any music playing or see the progress indicator move when I try to play music. It works in Google Chrome but I prefer Firefox. I also cannot use Pandora in Firefox. When I log in, it freezes and nothing happens.

ProblemType: Bug
DistroRelease: Ubuntu 11.10
Package: firefox 10.0.1+build1-0ubuntu0.11.10.1
ProcVersionSignature: Ubuntu 3.0.0-16.28-generic 3.0.17
Uname: Linux 3.0.0-16-generic x86_64
NonfreeKernelModules: fglrx
AddonCompatCheckDisabled: False
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
ApportVersion: 1.23-0ubuntu4
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: matt 1596 F.... pulseaudio
 /dev/snd/controlC0: matt 1596 F.... pulseaudio
 /dev/snd/pcmC0D0p: matt 1596 F...m pulseaudio
BuildID: 20120210025125
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xfebf8000 irq 49'
   Mixer name : 'Realtek ALC1200'
   Components : 'HDA:10ec0888,10431763,00100101 HDA:10573055,10431316,00100700'
   Controls : 27
   Simple ctrls : 16
Card1.Amixer.info:
 Card hw:1 'HDMI'/'HDA ATI HDMI at 0xfdeec000 irq 50'
   Mixer name : 'ATI R6xx HDMI'
   Components : 'HDA:1002aa01,00aa0100,00100000'
   Controls : 4
   Simple ctrls : 1
Card1.Amixer.values:
 Simple mixer control 'IEC958',0
   Capabilities: pswitch pswitch-joined penum
   Playback channels: Mono
   Mono: Playback [on]
Channel: release
Date: Wed Feb 15 20:04:51 2012
ForcedLayersAccel: False
IfupdownConfig:
 auto lo
 iface lo inet loopback
InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release amd64 (20111012)
IpRoute:
 default via 129.10.210.11 dev wlan0 proto static
 129.10.210.0/23 dev wlan0 proto kernel scope link src 129.10.210.208 metric 2
 169.254.0.0/16 dev wlan0 scope link metric 1000
Profiles: Profile0 (Default) - LastVersion=10.0.1/20120210025125 (Running)
RunningIncompatibleAddons: False
SourcePackage: firefox
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 03/28/2008
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 203
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: M50SA
dmi.board.vendor: ASUSTeK Computer Inc.
dmi.board.version: 1.0
dmi.chassis.asset.tag: ATN12345678901234567
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK Computer Inc.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr203:bd03/28/2008:svnASUSTeKComputerInc.:pnM50SA:pvr1.0:rvnASUSTeKComputerInc.:rnM50SA:rvr1.0:cvnASUSTeKComputerInc.:ct10:cvr1.0:
dmi.product.name: M50SA
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK Computer Inc.

Revision history for this message
Matt Garnes (mattgmg1990) wrote :
Revision history for this message
Paul White (paulw2u) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. We are sorry that we do not always have the capacity to look at all reported bugs in a timely manner. There have been many changes in Ubuntu since that time you reported the bug and your problem may have been fixed with some of the updates. It would help us a lot if you could test it on a currently supported Ubuntu version.

When you test it and it is still an issue, kindly upload the updated logs by running only once:

apport-collect 933211

and any other logs that are relevant for this particular issue.

Changed in firefox (Ubuntu):
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for firefox (Ubuntu) because there has been no activity for 60 days.]

Changed in firefox (Ubuntu):
status: Incomplete → Expired
To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.