Mousetrapper USB mouse non-functional

[Arve Knudsen]

On Edgy AMD 64, kernel 2.6.17-11-generic, my Mousetrapper (http://www.mousetrapper.se) USB mouse will not work. Consulting dmesg it seems to get disconnected after detection:

[ 1316.013777] usb 2-1: new low speed USB device using uhci_hcd and address 102
[ 1316.196929] usb 2-1: configuration #1 chosen from 1 choice
[ 1316.215880] input: Trapper Data AB MouseTrapper<AE> Electronic as /class/inpu
t/input733
[ 1316.215924] input: USB HID v1.10 Mouse [Trapper Data AB MouseTrapper<AE> Elec
tronic] on usb-0000:00:1d.1-1
[ 1317.529982] usb 2-1: USB disconnect, address 102

[Brian Murray (brian-murray)]

Thanks for taking the time to report this bug and helping to make Ubuntu better. Did this work with any previous kernel versions? Could you please add the output of 'lsusb'? Thanks in advance.

[Brian Murray (brian-murray)]

We are closing this bug report as it lacks the information, described in the previous comments, we need to investigate the problem further. However, please reopen it if you can give us the missing information and feel free to submit bug reports in the future.

[Raffe (raffeg)]

Hi,
I have the same problem with my MouseTrapper. As a developer with injured arms it is important to me to get it working. I've just installed Ubuntu and I expected my MousTrapper to work as it did with my Debian Sarge. But, hmm, it seems to get disconnected.

-lusub output:

Bus 001 Device 005: ID 0d24:0004
Bus 001 Device 001: ID 0000:0000
Bus 003 Device 001: ID 0000:0000
Bus 002 Device 001: ID 0000:0000

- dmesg output:

...
usb 1-1: new low speed USB device using uhci_hcd and address 104
[17182989.972000] usb 1-1: configuration #1 chosen from 1 choice
[17182989.992000] input: Trapper Data AB MouseTrapper� Electronic as /class/input/input2248
[17182989.992000] input: USB HID v1.10 Mouse [Trapper Data AB MouseTrapper� Electronic] on usb-0000:00:1d.0-1
[17182991.068000] usb 1-1: USB disconnect, address 104
...

( I get many blocks like that in dmesg output but with different address.

Thanks in advance.

-R-

[Brian Murray (brian-murray)]

Thanks for taking the time to report this bug and helping to make Ubuntu better. With which version of Ubuntu and the kernel did you notice this issue? Thanks in advance.

[Raffe (raffeg)]

Hi,

- Ubuntu 6.10
- Linux lt-gz 2.6.17-10-generic #2 SMP Tue Dec 5 22:28:26 UTC 2006 i686 GNU/Linux

I hope it helps.

[Raffe (raffeg)]

Hi,

I have more info:

- I am running my Ubuntu in a Dell C400 laptop which is connected to a docking station

- It has a touchpad. This is the output from dmesg:
[17179601.092000] Synaptics Touchpad, model: 1, fw: 5.7, id: 0x9b46b1, caps: 0x804793/0x0

- This morning I decided to test an old Microsoft usb IntelliMouse Explorer. At the beginning, I couldn't get it working when I plugged it to the laptop's usb port or to one of the two in the docking station. To be sure that nothing was wrong with the laptop's usb port, I connected my Sandisk Cruzer micro flash memory. It worked perfectly. Then and only then, the IntelliMouse started working when I plugged it to the usb port. This is the lsusb output with the IntelliMouse connected:

Bus 001 Device 003: ID 045e:0047 Microsoft Corp. IntelliMouse Explorer 3.0
Bus 001 Device 001: ID 0000:0000
Bus 003 Device 001: ID 0000:0000
Bus 002 Device 001: ID 0000:0000

- With the hope of seeing my MouseTrapper working again, I replaced the IntelliMouse with the MouseTrapper. This is the output of lsusb without any of them:

Bus 001 Device 001: ID 0000:0000
Bus 003 Device 001: ID 0000:0000
Bus 002 Device 001: ID 0000:0000

And this is lsusb's output when I connected my MouseTrapper:

Bus 001 Device 007: ID 0d24:0004
Bus 001 Device 001: ID 0000:0000
Bus 003 Device 001: ID 0000:0000
Bus 002 Device 001: ID 0000:0000

It didn't work. I checked dmesg and it starts giving out messages like this: (a lot of them)

usb 1-1: new low speed USB device using uhci_hcd and address 19
[17181156.680000] usb 1-1: configuration #1 chosen from 1 choice
[17181156.696000] input: Trapper Data AB MouseTrapper� Electronic as /class/input/input144
[17181156.696000] input: USB HID v1.10 Mouse [Trapper Data AB MouseTrapper� Electronic] on usb-0000:00:1d.0-1
[17181157.772000] usb 1-1: USB disconnect, address 19

I thought all this might be interesting for you to know.
Regards.

[Sergio Zanchetta (primes2h)]

The 18 month support period for Edgy Eft 6.10 has reached it's end of life. As a result, we are closing the linux-source-2.6.17 Edgy Eft kernel task.

[Sergio Zanchetta (primes2h)]

Hardy Heron 8.04 was recently released. It would be helpful if you could test the new release and verify if this is still an issue - http://www.ubuntu.com/getubuntu/download . You should be able to test your bug using the LiveCD. Please let us know your results. Thanks.

[Leann Ogasawara (leannogasawara)]

The Ubuntu Kernel Team is planning to move to the 2.6.27 kernel for the upcoming Intrepid Ibex 8.10 release. As a result, the kernel team would appreciate it if you could please test this newer 2.6.27 Ubuntu kernel. There are one of two ways you should be able to test:

1) If you are comfortable installing packages on your own, the linux-image-2.6.27-* package is currently available for you to install and test.

--or--

2) The upcoming Alpha5 for Intrepid Ibex 8.10 will contain this newer 2.6.27 Ubuntu kernel. Alpha5 is set to be released Thursday Sept 4. Please watch http://www.ubuntu.com/testing for Alpha5 to be announced. You should then be able to test via a LiveCD.

Please let us know immediately if this newer 2.6.27 kernel resolves the bug reported here or if the issue remains. More importantly, please open a new bug report for each new bug/regression introduced by the 2.6.27 kernel and tag the bug report with 'linux-2.6.27'. Also, please specifically note if the issue does or does not appear in the 2.6.26 kernel. Thanks again, we really appreicate your help and feedback.

[Launchpad Janitor (janitor)]

Per a decision made by the Ubuntu Kernel Team, bugs will longer be assigned to the ubuntu-kernel-team in Launchpad as part of the bug triage process. The ubuntu-kernel-team is being unassigned from this bug report. Refer to https://wiki.ubuntu.com/KernelTeamBugPolicies for more information. Thanks.

[Colin Ian King (colin-king)]

This bug report is being closed because we received no response to the previous inquiry for information. Please reopen if this is still an issue in the current Ubuntu release, Jaunty Jackalope 9.04 - http://www.ubuntu.com/getubuntu/download. To reopen the bug, click on the current status under the Status column and change the status back to "New". Thanks.