Easy scan of documents switch off

[Wojciech Romatowski]

Simple scan crashes when I try to scan multiple pages. It also switches off my scanner and it re-start automatically.

ProblemType: Bug
DistroRelease: Ubuntu 11.10
Package: simple-scan 3.2.1-0ubuntu1~oneiric1
Uname: Linux 3.1.10-ext73-f1-17.7-atom-ags-cfs i686
ApportVersion: 1.23-0ubuntu4
Architecture: i386
Date: Wed Feb 15 19:14:20 2012
DriverPackageVersions:
 libsane 1.0.22-2ubuntu2
 libsane-extras N/A
 hplip 3.11.7-1ubuntu3.1
 hpoj N/A
InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Release i386 (20101007)
MachineType: ASUSTeK Computer INC. 1001HA
ProcEnviron:
 PATH=(custom, user)
 LANG=pl_PL.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.1.10-ext73-f1-17.7-atom-ags-cfs root=UUID=166bedc6-d39a-4b65-86b0-f2553b9cbf8c ro acpi_osi=Linux acpi_backlight=vendor acpi_enforce_resources=lax vmalloc=192M quiet splash vt.handoff=7
SimpleScanLog:

SourcePackage: simple-scan
UpgradeStatus: Upgraded to oneiric on 2011-12-27 (50 days ago)
dmi.bios.date: 02/26/2010
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 1401
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: 1005HA
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: x.xx
dmi.chassis.asset.tag: 0x00000000
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK Computer INC.
dmi.chassis.version: x.x
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1401:bd02/26/2010:svnASUSTeKComputerINC.:pn1001HA:pvrx.x:rvnASUSTeKComputerINC.:rn1005HA:rvrx.xx:cvnASUSTeKComputerINC.:ct10:cvrx.x:
dmi.product.name: 1001HA
dmi.product.version: x.x
dmi.sys.vendor: ASUSTeK Computer INC.

[Wojciech Romatowski (mann78)]

When I use simple scan to scan documents its switch off when I ckick Scan

[Michael Nagel (nailor)]

==============================================================
Hi there,

thank you for filing this bug and showing your interest in Simple Scan!

This seems to be a Hardware Issue, i.e. Simple Scan does not support your scanner perfectly -- or possibly not at all.

Unfortunately such problems happen more often then they should, and while it might indeed be a problem with Simple Scan, in our experience, most of the time it is not.
This is why we prepared a check-list at [1] that will let you find out whether or not it really is a problem with Simple Scan and what your options are in either case.

Please read that list and tell us how you decided to proceed. I will set this bug to "Incomplete", so a friendly robot will expire this bug in 60 days if you do not respond. However, we would really prefer to hear back from you!

Best Regards
Michael

[1] https://help.ubuntu.com/community/SimpleScanHardwareIssues
==============================================================

[Wojciech Romatowski (mann78)]

My scanner is HP PSC 1510 All-in-One , what should I do to help you? i Made simple-scan --debug > simple-scan.log 2>&1 , but it didn't make report, screen shot etc :(

[Michael Nagel (nailor)]

As a first step check if xsane works.

[Launchpad Janitor (janitor)]

[Expired for simple-scan (Ubuntu) because there has been no activity for 60 days.]