[Dell Dimension 4550] USB device not recognized.

[Martin Shea]

Samsung Android Smartphone not recognized or mounted by Ubuntu when plugged in. Phone also does not recognize USB connection.

ProblemType: Bug
DistroRelease: Ubuntu 11.10
Package: linux-image-3.0.0-15-generic 3.0.0-15.26
ProcVersionSignature: Ubuntu 3.0.0-15.26-generic 3.0.13
Uname: Linux 3.0.0-15-generic i686
NonfreeKernelModules: nvidia
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
ApportVersion: 1.23-0ubuntu4
Architecture: i386
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: marty 10237 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'I82801DBICH4'/'Intel 82801DB-ICH4 with AD1981A at irq 17'
   Mixer name : 'Analog Devices AD1981A'
   Components : 'AC97a:41445372'
   Controls : 25
   Simple ctrls : 17
Date: Wed Feb 15 08:03:06 2012
GvfsMonitorLog: Monitoring events. Press Ctrl+C to quit.
HibernationDevice: RESUME=UUID=977a869b-1330-4326-83e5-fabeffb04bcc
HotplugNewDevices:

HotplugNewMounts:

InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5)
IwConfig:
 lo no wireless extensions.

 eth0 no wireless extensions.
MachineType: Dell Computer Corporation Dimension 4550
ProcEnviron:
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.0.0-15-generic root=UUID=12ed8830-70fd-4297-a02c-24d20c9b9f7b ro quiet splash vt.handoff=7
PulseSinks: Error: command ['pacmd', 'list-sinks'] failed with exit code 1: Daemon not responding.
RelatedPackageVersions:
 linux-restricted-modules-3.0.0-15-generic N/A
 linux-backports-modules-3.0.0-15-generic N/A
 linux-firmware 1.60
RfKill:

SourcePackage: linux
Symptom: storage
UdevMonitorLog:
 monitor will print the received events for:
 UDEV - the event which udev sends out after rule processing
UdisksMonitorLog: Monitoring activity from the disks daemon. Press Ctrl+C to cancel.
UpgradeStatus: Upgraded to oneiric on 2011-10-16 (121 days ago)
WifiSyslog:
 Feb 15 08:03:48 marty-desktop kernel: [481263.712046] usb 4-2: new low speed USB device number 17 using uhci_hcd
 Feb 15 08:03:48 marty-desktop kernel: [481263.836037] usb 4-2: device descriptor read/64, error -71
 Feb 15 08:03:49 marty-desktop kernel: [481264.004408] hub 4-0:1.0: unable to enumerate USB device on port 2
dmi.bios.date: 01/27/2003
dmi.bios.vendor: Dell Computer Corporation
dmi.bios.version: A05
dmi.board.name: 0J0592
dmi.board.vendor: Dell Computer Corp.
dmi.chassis.type: 6
dmi.chassis.vendor: Dell Computer Corporation
dmi.modalias: dmi:bvnDellComputerCorporation:bvrA05:bd01/27/2003:svnDellComputerCorporation:pnDimension4550:pvr:rvnDellComputerCorp.:rn0J0592:rvr:cvnDellComputerCorporation:ct6:cvr:
dmi.product.name: Dimension 4550
dmi.sys.vendor: Dell Computer Corporation

[Joseph Salisbury (jsalisbury)]

There is a newer version of the Oneiric kernel available[0]. Can you update to the latest kernel and report back if the bug still exists? You can upgrade just your kernel by running the following from a terminal:

sudo apt-get update
sudo apt-get install linux

[0] https://launchpad.net/ubuntu/oneiric/+source/linux/3.0.0-16.28

[penalvch (penalvch)]

Martin Shea, as per http://www.dell.com/support/troubleshooting/us/en/19/Product/dimension-4550 an update is available for your BIOS (A08). If you update to this, does it change anything?

If not, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

Thank you for your understanding.

[Launchpad Janitor (janitor)]

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]