no shut-down just logout in live session

Bug #930977 reported by Sandra Farnedi
12
This bug affects 2 people
Affects Status Importance Assigned to Milestone
indicator-session (Ubuntu)
Confirmed
Medium
Unassigned

Bug Description

I am an administrative user created by ubuntu, but I do not succeed in performing shut-down. A simple logout is performed when I want to shutdown

ProblemType: BugDistroRelease: Ubuntu 12.04
Package: linux-image-3.2.0-15-generic-pae 3.2.0-15.24
ProcVersionSignature: Ubuntu 3.2.0-15.24-generic-pae 3.2.5
Uname: Linux 3.2.0-15-generic-pae i686
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
ApportVersion: 1.91-0ubuntu1
Architecture: i386
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: sandra 16296 F.... pulseaudio
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xb0000000 irq 45'
   Mixer name : 'Realtek ALC880'
   Components : 'HDA:10573055,10573055,00100700 HDA:10ec0880,08800000,00100800'
   Controls : 32
   Simple ctrls : 19
CasperVersion: 1.304
CurrentDmesg:
 Error: command ['sh', '-c', 'dmesg | comm -13 --nocheck-order /var/log/dmesg -'] failed with exit code 1: comm: /var/log/dmesg: Permission denied
 dmesg: write failed: Broken pipe
Date: Sun Feb 12 15:13:10 2012LiveMediaBuild: Ubuntu 12.04 LTS "Precise Pangolin" - Alpha i386 (20120211)
MachineType: FUJITSU SIEMENS AMILO Pi 1556
ProcEnviron:
 PATH=(custom, no user)
 LANG=it_IT.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: noprompt cdrom-detect/try-usb=true persistent file=/cdrom/preseed/hostname.seed boot=casper initrd=/casper/initrd.lz quiet splash -- maybe-ubiquity
RfKill:
 0: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: noSourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
WifiSyslog:

dmi.bios.date: 07/19/2007
dmi.bios.vendor: FUJITSU SIEMENS
dmi.bios.version: 1.25
dmi.board.name: AMILO Pi 1556
dmi.board.vendor: FUJITSU SIEMENS
dmi.board.version: Not Applicable
dmi.chassis.asset.tag: Not Applicable
dmi.chassis.type: 10
dmi.chassis.vendor: FUJITSU SIEMENS
dmi.chassis.version: AMILO Pi 1556
dmi.modalias: dmi:bvnFUJITSUSIEMENS:bvr1.25:bd07/19/2007:svnFUJITSUSIEMENS:pnAMILOPi1556:pvrNotApplicable:rvnFUJITSUSIEMENS:rnAMILOPi1556:rvrNotApplicable:cvnFUJITSUSIEMENS:ct10:cvrAMILOPi1556:
dmi.product.name: AMILO Pi 1556
dmi.product.version: Not Applicable
dmi.sys.vendor: FUJITSU SIEMENS
---
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
ApportVersion: 1.91-0ubuntu1
Architecture: i386
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: ubuntu 4442 F.... pulseaudio
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xb0000000 irq 45'
   Mixer name : 'Realtek ALC880'
   Components : 'HDA:10573055,10573055,00100700 HDA:10ec0880,08800000,00100800'
   Controls : 32
   Simple ctrls : 19
CasperVersion: 1.304DistroRelease: Ubuntu 12.04LiveMediaBuild: Ubuntu 12.04 LTS "Precise Pangolin" - Alpha i386 (20120211)
MachineType: FUJITSU SIEMENS AMILO Pi 1556
Package: linux (not installed)
ProcEnviron:
 PATH=(custom, no user)
 LANG=it_IT.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: noprompt cdrom-detect/try-usb=true persistent file=/cdrom/preseed/hostname.seed boot=casper initrd=/casper/initrd.lz quiet splash -- maybe-ubiquity
ProcVersionSignature: Ubuntu 3.2.0-15.24-generic-pae 3.2.5
RelatedPackageVersions:
 linux-restricted-modules-3.2.0-15-generic-pae N/A
 linux-backports-modules-3.2.0-15-generic-pae N/A
 linux-firmware 1.68
RfKill:
 0: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: no
Tags: precise running-unity
Uname: Linux 3.2.0-15-generic-pae i686
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
dmi.bios.date: 07/19/2007
dmi.bios.vendor: FUJITSU SIEMENS
dmi.bios.version: 1.25
dmi.board.name: AMILO Pi 1556
dmi.board.vendor: FUJITSU SIEMENS
dmi.board.version: Not Applicable
dmi.chassis.asset.tag: Not Applicable
dmi.chassis.type: 10
dmi.chassis.vendor: FUJITSU SIEMENS
dmi.chassis.version: AMILO Pi 1556
dmi.modalias: dmi:bvnFUJITSUSIEMENS:bvr1.25:bd07/19/2007:svnFUJITSUSIEMENS:pnAMILOPi1556:pvrNotApplicable:rvnFUJITSUSIEMENS:rnAMILOPi1556:rvrNotApplicable:cvnFUJITSUSIEMENS:ct10:cvrAMILOPi1556:
dmi.product.name: AMILO Pi 1556
dmi.product.version: Not Applicable
dmi.sys.vendor: FUJITSU SIEMENS

Revision history for this message
Sandra Farnedi (sandra-farnedi-d) wrote :
Revision history for this message
Brad Figg (brad-figg) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. From a terminal window please run:

apport-collect 930977

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
Sandra Farnedi (sandra-farnedi-d) wrote : AcpiTables.txt

apport information

tags: added: apport-collected
description: updated
Revision history for this message
Sandra Farnedi (sandra-farnedi-d) wrote : AlsaDevices.txt

apport information

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Sandra Farnedi (sandra-farnedi-d) wrote : AplayDevices.txt

apport information

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Sandra Farnedi (sandra-farnedi-d) wrote : ArecordDevices.txt

apport information

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Sandra Farnedi (sandra-farnedi-d) wrote : BootDmesg.txt

apport information

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Sandra Farnedi (sandra-farnedi-d) wrote : CRDA.txt

apport information

Revision history for this message
Sandra Farnedi (sandra-farnedi-d) wrote : Card0.Amixer.values.txt

apport information

Revision history for this message
Sandra Farnedi (sandra-farnedi-d) wrote : Card0.Codecs.codec.0.txt

apport information

Revision history for this message
Sandra Farnedi (sandra-farnedi-d) wrote : Card0.Codecs.codec.1.txt

apport information

Revision history for this message
Sandra Farnedi (sandra-farnedi-d) wrote : CurrentDmesg.txt

apport information

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Sandra Farnedi (sandra-farnedi-d) wrote : IwConfig.txt

apport information

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Sandra Farnedi (sandra-farnedi-d) wrote : Lspci.txt

apport information

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Sandra Farnedi (sandra-farnedi-d) wrote : Lsusb.txt

apport information

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Sandra Farnedi (sandra-farnedi-d) wrote : PciMultimedia.txt

apport information

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Sandra Farnedi (sandra-farnedi-d) wrote : ProcCpuinfo.txt

apport information

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Sandra Farnedi (sandra-farnedi-d) wrote : ProcInterrupts.txt

apport information

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Sandra Farnedi (sandra-farnedi-d) wrote : ProcModules.txt

apport information

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Sandra Farnedi (sandra-farnedi-d) wrote : PulseSinks.txt

apport information

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Sandra Farnedi (sandra-farnedi-d) wrote : PulseSources.txt

apport information

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Sandra Farnedi (sandra-farnedi-d) wrote : UdevDb.txt

apport information

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Sandra Farnedi (sandra-farnedi-d) wrote : UdevLog.txt

apport information

Revision history for this message
Sandra Farnedi (sandra-farnedi-d) wrote : WifiSyslog.txt

apport information

Changed in linux (Ubuntu):
status: Incomplete → Confirmed
description: updated
Revision history for this message
Joseph Salisbury (jsalisbury) wrote : Re: no shut-down just logout

Do you know if this issue happened in a previous version of Ubuntu, or is this a new issue?

Would it be possible for you to test the latest upstream kernel? It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v3.3 kernel[1] (Not a kernel in the daily directory). Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag(Only that one tag, please leave the other tags). This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text.

If this bug is fixed by the mainline kernel, please add the following tag 'kernel-fixed-upstream-KERNEL-VERSION'. For example, if kernel version 3.3-rc2 fixed the issue, the tag would be: 'kernel-fixed-upstream-v3.3-rc2'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'.
Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[1] http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.3-rc2-precise/

Changed in linux (Ubuntu):
importance: Undecided → Medium
tags: added: needs-upstream-testing
Changed in linux (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Sandra Farnedi (sandra-farnedi-d) wrote : Re: [Bug 930977] Re: no shut-down just logout

Il giorno lun, 13/02/2012 alle 18.33 +0000, Joseph Salisbury ha scritto:
> Do you know if this issue happened in a previous version of Ubuntu, or
> is this a new issue?
I tried 11.10 on a live USB flash memory and had the same problem. The
only way to shutdown is init 0 and it works also with the created
administator user.
I'll try also the new kernel asap.
sandra
>
> Would it be possible for you to test the latest upstream kernel? It
> will allow additional upstream developers to examine the issue. Refer to
> https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest
> v3.3 kernel[1] (Not a kernel in the daily directory). Once you've
> tested the upstream kernel, please remove the 'needs-upstream-testing'
> tag(Only that one tag, please leave the other tags). This can be done by
> clicking on the yellow pencil icon next to the tag located at the bottom
> of the bug description and deleting the 'needs-upstream-testing' text.
>
> If this bug is fixed by the mainline kernel, please add the following
> tag 'kernel-fixed-upstream-KERNEL-VERSION'. For example, if kernel
> version 3.3-rc2 fixed the issue, the tag would be: 'kernel-fixed-
> upstream-v3.3-rc2'.
>
> If the mainline kernel does not fix this bug, please add the tag:
> 'kernel-bug-exists-upstream'.
>
> If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'.
> Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".
>
>
> Thanks in advance.
>
> [1] http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.3-rc2-precise/
>
>
> ** Changed in: linux (Ubuntu)
> Importance: Undecided => Medium
>
> ** Tags added: needs-upstream-testing
>
> ** Changed in: linux (Ubuntu)
> Status: Confirmed => Incomplete
>

--
Sandra Farnedi <email address hidden>

Changed in linux (Ubuntu):
status: Incomplete → Confirmed
Revision history for this message
Brad Figg (brad-figg) wrote : Test with newer development kernel (3.2.0-16.25)

Thank you for taking the time to file a bug report on this issue.

However, given the number of bugs that the Kernel Team receives during any development cycle it is impossible for us to review them all. Therefore, we occasionally resort to using automated bots to request further testing. This is such a request.

We have noted that there is a newer version of the development kernel than the one you last tested when this issue was found. Please test again with the newer kernel and indicate in the bug if this issue still exists or not.

You can update to the latest development kernel by simply running the following commands in a terminal window:

    sudo apt-get update
    sudo apt-get upgrade

If the bug still exists, change the bug status from Incomplete to Confirmed. If the bug no longer exists, change the bug status from Incomplete to Fix Released.

If you want this bot to quit automatically requesting kernel tests, add a tag named: bot-stop-nagging.

 Thank you for your help, we really do appreciate it.

Changed in linux (Ubuntu):
status: Confirmed → Incomplete
tags: added: kernel-request-3.2.0-16.25
Revision history for this message
Ubuntu QA Website (ubuntuqa) wrote : Re: no shut-down just logout

This bug has been reported on the Ubuntu ISO testing tracker.

A list of all reports related to this bug can be found here:
http://iso.qa.ubuntu.com/qatracker/reports/bugs/930977

tags: added: iso-testing
Changed in linux (Ubuntu):
status: Incomplete → Confirmed
summary: - no shut-down just logout
+ no shut-down just logout in live session
Revision history for this message
Brad Figg (brad-figg) wrote : Test with newer development kernel (3.2.0-17.26)

Thank you for taking the time to file a bug report on this issue.

However, given the number of bugs that the Kernel Team receives during any development cycle it is impossible for us to review them all. Therefore, we occasionally resort to using automated bots to request further testing. This is such a request.

We have noted that there is a newer version of the development kernel than the one you last tested when this issue was found. Please test again with the newer kernel and indicate in the bug if this issue still exists or not.

You can update to the latest development kernel by simply running the following commands in a terminal window:

    sudo apt-get update
    sudo apt-get upgrade

If the bug still exists, change the bug status from Incomplete to Confirmed. If the bug no longer exists, change the bug status from Incomplete to Fix Released.

If you want this bot to quit automatically requesting kernel tests, add a tag named: bot-stop-nagging.

 Thank you for your help, we really do appreciate it.

Changed in linux (Ubuntu):
status: Confirmed → Incomplete
tags: added: kernel-request-3.2.0-17.26
Changed in linux (Ubuntu):
status: Incomplete → Confirmed
Revision history for this message
Brad Figg (brad-figg) wrote : Test with newer development kernel (3.2.0-17.27)

Thank you for taking the time to file a bug report on this issue.

However, given the number of bugs that the Kernel Team receives during any development cycle it is impossible for us to review them all. Therefore, we occasionally resort to using automated bots to request further testing. This is such a request.

We have noted that there is a newer version of the development kernel than the one you last tested when this issue was found. Please test again with the newer kernel and indicate in the bug if this issue still exists or not.

You can update to the latest development kernel by simply running the following commands in a terminal window:

    sudo apt-get update
    sudo apt-get upgrade

If the bug still exists, change the bug status from Incomplete to Confirmed. If the bug no longer exists, change the bug status from Incomplete to Fix Released.

If you want this bot to quit automatically requesting kernel tests, add a tag named: bot-stop-nagging.

 Thank you for your help, we really do appreciate it.

Changed in linux (Ubuntu):
status: Confirmed → Incomplete
tags: added: kernel-request-3.2.0-17.27
Revision history for this message
Sandra Farnedi (sandra-farnedi-d) wrote :

I'm using now edubuntu beta1 (2012-02-28) with 3.2.0-17-generic-pae kernel and experience the same problem. I confirm that I cannot shutdown from an administrative user using the GRAFIC interface, but the terminal line command "sudo init 0" works properly. No problem with the built in edubuntu user.

Changed in linux (Ubuntu):
status: Incomplete → Confirmed
Revision history for this message
Sandra Farnedi (sandra-farnedi-d) wrote :
Revision history for this message
Sandra Farnedi (sandra-farnedi-d) wrote :
Revision history for this message
Sandra Farnedi (sandra-farnedi-d) wrote :
Revision history for this message
Sandra Farnedi (sandra-farnedi-d) wrote :

I'm using a live persistent edubuntu version. If you need additional log files, let me know.

Revision history for this message
Brad Figg (brad-figg) wrote : Test with newer development kernel (3.2.0-18.28)

Thank you for taking the time to file a bug report on this issue.

However, given the number of bugs that the Kernel Team receives during any development cycle it is impossible for us to review them all. Therefore, we occasionally resort to using automated bots to request further testing. This is such a request.

We have noted that there is a newer version of the development kernel than the one you last tested when this issue was found. Please test again with the newer kernel and indicate in the bug if this issue still exists or not.

You can update to the latest development kernel by simply running the following commands in a terminal window:

    sudo apt-get update
    sudo apt-get upgrade

If the bug still exists, change the bug status from Incomplete to Confirmed. If the bug no longer exists, change the bug status from Incomplete to Fix Released.

If you want this bot to quit automatically requesting kernel tests, add a tag named: bot-stop-nagging.

 Thank you for your help, we really do appreciate it.

Changed in linux (Ubuntu):
status: Confirmed → Incomplete
tags: added: kernel-request-3.2.0-18.28
Revision history for this message
Sandra Farnedi (sandra-farnedi-d) wrote :

    sudo apt-get update
    sudo apt-get upgrade
performed with the today (2012-03-05) build. Bug still present.

Changed in linux (Ubuntu):
status: Incomplete → Confirmed
Revision history for this message
Brad Figg (brad-figg) wrote : Test with newer development kernel (3.2.0-18.29)

Thank you for taking the time to file a bug report on this issue.

However, given the number of bugs that the Kernel Team receives during any development cycle it is impossible for us to review them all. Therefore, we occasionally resort to using automated bots to request further testing. This is such a request.

We have noted that there is a newer version of the development kernel than the one you last tested when this issue was found. Please test again with the newer kernel and indicate in the bug if this issue still exists or not.

You can update to the latest development kernel by simply running the following commands in a terminal window:

    sudo apt-get update
    sudo apt-get upgrade

If the bug still exists, change the bug status from Incomplete to Confirmed. If the bug no longer exists, change the bug status from Incomplete to Fix Released.

If you want this bot to quit automatically requesting kernel tests, add a tag named: bot-stop-nagging.

 Thank you for your help, we really do appreciate it.

Changed in linux (Ubuntu):
status: Confirmed → Incomplete
tags: added: kernel-request-3.2.0-18.29
Revision history for this message
Sandra Farnedi (sandra-farnedi-d) wrote :

Tested with the today (2012-03-10) build. Confirmed.

Changed in linux (Ubuntu):
status: Incomplete → Confirmed
Changed in edubuntu:
status: New → Invalid
Revision history for this message
Stéphane Graber (stgraber) wrote :

Moving to lightdm for now as it's clearly not a kernel bug, I'm suspecting something to do with console-kit/policykit/lightdm, I'll let the desktop team triage to the right one :)

no longer affects: edubuntu
affects: linux (Ubuntu) → lightdm (Ubuntu)
Revision history for this message
Fabio Marconi (fabiomarconi) wrote :

reproduced in Ubuntu beta2, when created user is present.
It works without aded users
---
Ubuntu Bug Squad volunteer triager
http://wiki.ubuntu.com/BugSquad

Revision history for this message
Sandra Farnedi (sandra-farnedi-d) wrote :

Confirmed in beta2 edubuntu 20120327.1

Revision history for this message
Sandra Farnedi (sandra-farnedi-d) wrote :

confirmed in edubuntu 20120410 build - italian language

affects: lightdm (Ubuntu) → indicator-session (Ubuntu)
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