Ubuntu One Client

SyncDaemon - WARNING - Please don't run the syncdaemon as root

Bug #930398 reported by Joshua Hoover
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
Ubuntu One Client
Status tracked in Trunk
Stable-3-0
Fix Released
High
Brian Curtin
Ubuntu One Client 2.99.92
Trunk
Fix Released
High
Brian Curtin

Bug Description

Some Windows users on ubuntuone-2.99.3 are seeing the following logged in syncdaemon.log:

2012-02-10 10:13:00,802 - ubuntuone.SyncDaemon - WARNING - Please don't run the syncdaemon as root.2012-02-10 10:13:00,806 - ubuntuone.SyncDaemon - INFO - not starting twisted.manhole

In some cases syncdaemon does not start.

Related to bug #784450?

Related branches

lp:~brian.curtin/ubuntuone-client/930398-windows-is_root
dobey (community): Approve
Roberto Alsina (community): Approve
Diff: 50 lines (+14/-2)
2 files modified
tests/platform/windows/test_os_helper.py (+8/-0)
ubuntuone/platform/windows/os_helper.py (+6/-2)
lp:~nataliabidart/ubuntuone-client/stable-3-0-update-2.99.91.1
Manuel de la Peña (community): Approve
Roberto Alsina (community): Approve
Diff: 235 lines (+114/-8)
6 files modified
tests/platform/windows/test_os_helper.py (+8/-0)
tests/proxy/test_tunnel_server.py (+30/-0)
tests/syncdaemon/test_tunnel_runner.py (+55/-2)
ubuntuone/platform/windows/os_helper.py (+6/-2)
ubuntuone/proxy/tunnel_server.py (+2/-3)
ubuntuone/syncdaemon/tunnel_runner.py (+13/-1)
lp:~nataliabidart/ubuntuone-client/stable-3-0-update-2.99.92
Alejandro J. Cura (community): Approve
Diff: 557 lines (+194/-26)
19 files modified
bin/u1sdtool (+7/-1)
tests/platform/linux/test_notification.py (+6/-6)
tests/platform/test_external_interface.py (+2/-0)
tests/platform/test_tools.py (+29/-5)
tests/proxy/test_tunnel_server.py (+33/-0)
tests/syncdaemon/test_interaction_interfaces.py (+18/-0)
tests/syncdaemon/test_tunnel_runner.py (+9/-0)
tests/syncdaemon/test_vm.py (+27/-0)
ubuntuone/platform/linux/dbus_interface.py (+4/-0)
ubuntuone/platform/linux/notification.py (+1/-1)
ubuntuone/platform/tools/__init__.py (+11/-7)
ubuntuone/platform/tools/windows.py (+1/-0)
ubuntuone/platform/windows/ipc.py (+5/-0)
ubuntuone/platform/windows/ipc_client.py (+9/-1)
ubuntuone/proxy/tunnel_server.py (+10/-2)
ubuntuone/syncdaemon/event_queue.py (+1/-1)
ubuntuone/syncdaemon/interaction_interfaces.py (+11/-0)
ubuntuone/syncdaemon/tunnel_runner.py (+7/-2)
ubuntuone/syncdaemon/volume_manager.py (+3/-0)
Revision history for this message
Joshua Hoover (joshuahoover) wrote :

Based on support requests, it looks like at least some of the users we've heard back from experiencing this issue are running as Administrator.

Brian Curtin (brian.curtin)
Changed in ubuntuone-client:
assignee: Ubuntu One Desktop+ team (ubuntuone-desktop+) → Brian Curtin (brian.curtin)
Revision history for this message
Brian Curtin (brian.curtin) wrote :

Do we have more information on the OS'es that users are reporting this from?

I'm able to reproduce this on Win7 only if I explicitly start ubuntuone-syncdaemon.exe from an Administrator elevated command prompt (which you need to specify when starting it up - it's not normal to do so). My user account has admin privileges, but unless I explicitly specify to start U1 (or anything) as Administrator, it'll run with regular user access. Even if I shut down all U1 services and then start the control panel as Admin, it doesn't start the syncdaemon as admin.

Basically, yeah, I can get this to happen if I go out of my way, but I don't really see how it's actually happening in the wild at least on Win7.

Revision history for this message
Brian Curtin (brian.curtin) wrote :

I'm running just fine on XP as the Administrator account with no root warning to speak of. In fact, doing a "Run as..." explicit administrator command prompt and starting syncdaemon doesn't even cause the root warning.

Joshua Hoover (joshuahoover)
Changed in ubuntuone-client:
status: Confirmed → In Progress
Revision history for this message
Brian Curtin (brian.curtin) wrote :

It was brought to my attention that I was running the wrong installer, so ignore that last comment :)

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