SANE_STATUS_IO_ERROR

[Mark Wright]

mark@mark-P4SC8:~$ sudo simple-scan -d
** (simple-scan:13880): DEBUG: Starting Simple Scan 2.32.0, PID=13880
** (simple-scan:13880): DEBUG: Restoring window to 600x400 pixels
** (simple-scan:13880): DEBUG: sane_init () -> SANE_STATUS_GOOD
** (simple-scan:13880): DEBUG: SANE version 1.0.21
** (simple-scan:13880): DEBUG: Requesting redetection of scan devices
** (simple-scan:13880): DEBUG: Processing request
** (simple-scan:13880): DEBUG: sane_get_devices () -> SANE_STATUS_GOOD
** (simple-scan:13880): DEBUG: Device: name="hpaio:/net/HP_LaserJet_Professional_M1212nf_MFP?zc=VICOR_FAX" vendor="Hewlett-Packard" model="HP_LaserJet_Professional_M1212nf_MFP" type="all-in-one"
** (simple-scan:13880): DEBUG: Requesting scan at 300 dpi from device 'hpaio:/net/HP_LaserJet_Professional_M1212nf_MFP?zc=VICOR_FAX'
** (simple-scan:13880): DEBUG: scanner_scan ("hpaio:/net/HP_LaserJet_Professional_M1212nf_MFP?zc=VICOR_FAX", 300, SCAN_SINGLE)
** (simple-scan:13880): DEBUG: Processing request
** (simple-scan:13880): DEBUG: sane_open ("hpaio:/net/HP_LaserJet_Professional_M1212nf_MFP?zc=VICOR_FAX") -> SANE_STATUS_IO_ERROR

** (simple-scan:13880): WARNING **: Unable to get open device: Error during device I/O

ProblemType: Bug
DistroRelease: Ubuntu 10.10
Package: simple-scan 2.32.0-0ubuntu4
ProcVersionSignature: Ubuntu 2.6.35-32.64-generic 2.6.35.14
Uname: Linux 2.6.35-32-generic i686
Architecture: i386
Date: Fri Feb 10 09:14:00 2012
DriverPackageVersions:
 libsane 1.0.21-2ubuntu2
 libsane-extras N/A
 hplip 3.10.6-1ubuntu10.2
 hpoj N/A
InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Release i386 (20101007)
Lsusb:
 Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 001 Device 002: ID 03f0:3e17 Hewlett-Packard LaserJet P1006
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Supermicro P4SC8
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.35-32-generic root=UUID=0532cbce-7f5a-4f2d-8d6e-eda54f3f38e2 ro quiet splash
ProcEnviron:
 PATH=(custom, no user)
 LANG=en_US.utf8
 SHELL=/bin/bash
SourcePackage: simple-scan
dmi.bios.date: 06/12/2006
dmi.bios.vendor: Phoenix Technologies, LTD
dmi.bios.version: 6.00 PG
dmi.board.name: P4SC8
dmi.board.vendor: Supermicro
dmi.board.version: PCB Version
dmi.chassis.type: 3
dmi.chassis.vendor: Supermicro
dmi.chassis.version: 1234567890
dmi.modalias: dmi:bvnPhoenixTechnologies,LTD:bvr6.00PG:bd06/12/2006:svnSupermicro:pnP4SC8:pvr1234567890:rvnSupermicro:rnP4SC8:rvrPCBVersion:cvnSupermicro:ct3:cvr1234567890:
dmi.product.name: P4SC8
dmi.product.version: 1234567890
dmi.sys.vendor: Supermicro

[Michael Nagel (nailor)]

Hi there,

thank you for filing this bug and showing your interest in Simple Scan!

This seems to be a Hardware Issue, i.e. Simple Scan does not support
your scanner perfectly -- or possibly not at all.

Unfortunately such problems happen more often then they should, and while it might indeed be a problem with Simple Scan, in our experience, most of the time it is not.
This is why we prepared a check-list at [1] that will let you find out whether or not it really is a problem with Simple Scan and what your options are in either case.

Please read that list and tell us how you decided to proceed. I will set
this bug to "Incomplete", so a friendly robot will expire this bug in 60
days if you do not respond. However, we would really prefer to hear back
from you!

Best Regards
Michael

[1] https://help.ubuntu.com/community/SimpleScanHardwareIssues

[Launchpad Janitor (janitor)]

[Expired for simple-scan (Ubuntu) because there has been no activity for 60 days.]