Laptop speakers won't mute when using headphones

[Josh Ancill]

I am having a problem with laptop sound under feisty fawn.

When plugging in headphones into the headphone jack on my Compaq V3000Z (AMD Turion X2) the speakers do not mute and the sound mixer controls both the headphone and speaker volumes.

According to lspci this is the sound device my laptop uses:
00:10.1 Audio device: nVidia Corporation MCP51 High Definition Audio (rev a2)

I hope this helps fix this issue.

[Luke Yelavich (themuso)]

Thanks for taking the time to report this bug and helping to make Ubuntu better. Could you please add the output requested at https://help.ubuntu.com/community/DebuggingSoundProblems as separate attachments? Thanks in advance.

[Josh Ancill (mempf)]

Ok I have posted the attachments you requested.

[Bastanteroma (bastanteroma)]

I can confirm this on an HP with the same sound chip.

[paulimk (paulimk)]

I can also confirm this on a HP dv2140eu with the same sound chip. The problem is fixed in alsa-driver-1.0.14rc2.

[Daniel T Chen (crimsun)]

Is this symptom still visible in 7.04 (final)?

[Josh Ancill (mempf)]

Yes I still have this issue running feisty final.

[Josh Ancill (mempf)]

I would like to note that this is fixed in Gutsy using kernel 2.6.22-1.

[Andrew Ash (ash211)]

Bastanteroma, paulimk: can either of you confirm this fix in gutsy with kernel 2.6.22-1 if possible?

[Mike Basinger (mike.basinger)]

I'm still having this problem after with Gutsy Tribe 5 (kernel: 2.6.22-10).

[Haakon Nilsen (haakonn)]

This problem has plagued me as long as I've owned this Lenovo 3000 N100 laptop, and still does in gutsy, kernel 2.6.22-14-generic. lspci says soundcard is "00:1b.0 Audio device: Intel Corporation 82801G (ICH7 Family) High Definition Audio Controller (rev 02)".

The only way I've found to turn off the laptop speakers is to mute the "External Amplifier" in alsamixer, but that makes the sound very muffled and is not a solution.

# cat /proc/asound/cards
 0 [Intel ]: HDA-Intel - HDA Intel
                      HDA Intel at 0xb0000000 irq 21

# aplay --list-devices
**** List of PLAYBACK Hardware Devices ****
card 0: Intel [HDA Intel], device 0: AD198x Analog [AD198x Analog]
  Subdevices: 0/1
  Subdevice #0: subdevice #0
card 0: Intel [HDA Intel], device 6: Si3054 Modem [Si3054 Modem]
  Subdevices: 1/1
  Subdevice #0: subdevice #0

From 'lspci -vvnn':

00:1b.0 Audio device [0403]: Intel Corporation 82801G (ICH7 Family) High Definition Audio Controller [8086:27d8] (rev 02)
        Subsystem: Lenovo Unknown device [17aa:2066]
        Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B-
        Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR-
        Latency: 0, Cache Line Size: 64 bytes
        Interrupt: pin A routed to IRQ 21
        Region 0: Memory at b0000000 (64-bit, non-prefetchable) [size=16K]
        Capabilities: [50] Power Management version 2
                Flags: PMEClk- DSI- D1- D2- AuxCurrent=55mA PME(D0+,D1-,D2-,D3hot+,D3cold+)
                Status: D0 PME-Enable- DSel=0 DScale=0 PME-
        Capabilities: [60] Message Signalled Interrupts: Mask- 64bit+ Queue=0/0 Enable-
                Address: 0000000000000000 Data: 0000
        Capabilities: [70] Express Unknown type IRQ 0
                Device: Supported: MaxPayload 128 bytes, PhantFunc 0, ExtTag-
                Device: Latency L0s <64ns, L1 <1us
                Device: Errors: Correctable- Non-Fatal- Fatal- Unsupported-
                Device: RlxdOrd- ExtTag- PhantFunc- AuxPwr- NoSnoop+
                Device: MaxPayload 128 bytes, MaxReadReq 128 bytes
                Link: Supported Speed unknown, Width x0, ASPM unknown, Port 0
                Link: Latency L0s <64ns, L1 <1us
                Link: ASPM Disabled CommClk- ExtSynch-
                Link: Speed unknown, Width x0

[Neil Grover (ngrover)]

I am experiencing this same problem on an ASUS V1F laptop under Gutsy with 2.6.22-14-generic.

lspci says: 00:1b.0 Audio device: Intel Corporation 82801H (ICH8 Family) HD Audio Controller (rev 03)

[Neil Grover (ngrover)]

sorry Asus V1S not V1F

[Nikhil (mushroomcloudwarrior-01)]

Same problem on Dell vostro 1500, using Gutsy 7.10 AFTER installing Linux-backports-modules

[thisjackis (thisjackis)]

I've got the same problem with SONY VAIO SZ series

[Leann Ogasawara (leannogasawara)]

Hi All,

Since the original bug reporter has commented that issue is resolved in Gutsy, I'm going to close this report. Please note that the symptom of this particular bug is specific to the hardware used. So while many of you may have the same symptom they really should be different bugs because you have different hardware. For those of you with different sound cards than the original bug reporter it would be helpful if everyone were to test with the latest Hardy Alpha release, http://cdimage.ubuntu.com/releases/hardy/ , and open a separate bug report for their hardware using "linux" as the package. You should be able to test via the LiveCD. The new bug report you open should contain the information requested at http://wiki.ubuntu.com/KernelTeamBugPolicies . Additionally, it would be great if you made the titles of a new bug report contain information about your system. I apologize for any inconvenience this might cause but appreciate your cooperation. Thanks.

[sjs889 (sjarrettsprague)]

This bug is still present in Hardy Heron. Putting headphones in socket doesn't mute the speakers on the laptop (Toshiba Satellite Pro a120).

[Neil Grover (ngrover)]

This problem persists for me also on my Asus V1S.

WORKAROUND !!

I followed this workaround and now my headphones work as expected: http://ubuntuforums.org/showthread.php?t=582089&page=2

Basically

* Add/change the following line in /etc/modprobe.d/alsa-base:
"options snd-hda-intel model=lenovo"
* Go to System > Settings > Audio > choose Device: HDA Intel (...) and Channel: PCM
* If you use the applet in the gnome-Panel to control the volume: Go to [right click] -> Settings -> Device: HDA Intel (...); Channel: PCM
* You may want to turn up the volume of the Front channel to almost 100%
* Reboot

This is not fix but it does make it work.