"Finishing" and "Color" settings are in "Advanced" instead of their own Print dialog tabs

Bug #928772 reported by Matthew Paul Thomas
14
This bug affects 1 person
Affects Status Importance Assigned to Milestone
gtk+3.0 (Ubuntu)
Confirmed
Medium
Lars Karlitski

Bug Description

cups-driver-gutenprint 5.2.7-2ubuntu4, Ubuntu 11.10

1. Connect a Canon c5035i.
2. Open the GTK Print dialog for an application.
3. Navigate to the "Color" tab.
4. Navigate to the "Finishing" tab.
5. Navigate to the "Advanced" tab, and scroll down.

What you see:
3. The "Color" tab contains only "Color Mode: Printer Default / Black and White / Color".
4. The "Finishing" tab contains only "Booklet Printing: Off / On".
5. The "Advanced" tab contains 13 "Finishing" settings (Tray Switch, Saddle Stitch, Binding Location, etc), and 9 "Color" settings (Pure Black Text, Black Overprint, RGB Source Profile, etc).

What you should see:
5. All the Finishing settings are in the "Finishing" tab, and all the Color settings are in the "Color" tab.

Revision history for this message
Matthew Paul Thomas (mpt) wrote :
description: updated
Revision history for this message
Till Kamppeter (till-kamppeter) wrote :

First, how did you set up your printer? With which driver? There is no entry for your printer in the "lpinfo -m" output, which tells that there is no explicit support. For me it lloks like a PostScript laser printer which is not supported by Gutenprint, but uses a manufacturer-supplied PPD file.

Can you attach the printer's PPD file (from /etc/cups/ppd/)? Thanks.

As the list of options under "Advanced" has group headers, it looks like that the options are correctly categorized in the PPD file, but the dialog is not presenting them correctly. Therefore I move this to GTK, the package which provides the shown print dialog.

affects: gutenprint (Ubuntu) → gtk+3.0 (Ubuntu)
Changed in gtk+3.0 (Ubuntu):
status: New → Incomplete
importance: Undecided → Medium
Lars Karlitski (larsu)
Changed in gtk+3.0 (Ubuntu):
assignee: nobody → Lars Uebernickel (larsu)
Lars Karlitski (larsu)
Changed in gtk+3.0 (Ubuntu):
status: Incomplete → Confirmed
Revision history for this message
Matthew Paul Thomas (mpt) wrote :

> First, how did you set up your printer? With which driver?

I set up the printer by entering its hostname and queue name in the "Internet Printing Protocol" panel of the Add Printer dialog. No driver selection was involved.

> Can you attach the printer's PPD file (from /etc/cups/ppd/)? Thanks.

/etc/cups/ppd/ is empty.

Revision history for this message
Till Kamppeter (till-kamppeter) wrote :

Matthew, you are using a printer on a remote CUPS server. Can you attach the PPD file for the printer from /etc/cups/ppd/ on the remote server?

Revision history for this message
Nick Moffitt (nick-moffitt) wrote :
Revision history for this message
Nick Moffitt (nick-moffitt) wrote :
Revision history for this message
Nick Moffitt (nick-moffitt) wrote :
Revision history for this message
Nick Moffitt (nick-moffitt) wrote :
Revision history for this message
Nick Moffitt (nick-moffitt) wrote :

Til, I've attached the four PPDs that we use (historically it was difficult to use the PPD features, so we made queues with different defaults so that older clients could select some basic features)

Revision history for this message
Nick Moffitt (nick-moffitt) wrote :

Er, that should say "Till" of course. Apologies from one double-lettered name to another!

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