Volume control OSD is not working with the side buttons in Dell AIO

Bug #925999 reported by Anthony Wong
10
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Medium
Unassigned
Nominated for Oneiric by Anthony Wong
Nominated for Precise by Anthony Wong

Bug Description

Summary:
There are 3 function keys on the right hand side of the AIO panel.
The first upper 2 keys are volume controls without switching.
But they have no response when press the keys.

Steps to reproduce:
1) Press the 1st function key towards the top to turn the volume up and the OSD should pop up
2) Press the 2nd function key towards the top to turn the volume down and the OSD should pop up

Expected result:
The volume should be controlled as expected behaviour.

Actual result:
The volume is not been adjusted and OSD is not shown

We are now working on a WMI hotkeys driver for such machines.

tags: added: blocks-hwcert-enablement
Ike Panhc (ikepanhc)
Changed in linux (Ubuntu):
status: In Progress → Confirmed
Ike Panhc (ikepanhc)
Changed in linux (Ubuntu):
status: Confirmed → Triaged
Ike Panhc (ikepanhc)
tags: added: ike-b-0420
Ike Panhc (ikepanhc)
tags: added: ike-radar
removed: ike-b-0420
Revision history for this message
penalvch (penalvch) wrote :

Anthony Wong, this bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? If so, could you please test for this with the latest development release of Ubuntu? ISO images are available from http://cdimage.ubuntu.com/daily-live/current/ .

If it remains an issue, could you please run the following command in the development release from a Terminal (Applications->Accessories->Terminal), as it will automatically gather and attach updated debug information to this report:

apport-collect -p linux <replace-with-bug-number>

Also, could you please test the latest upstream kernel available (not the daily folder) following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested. For example:
kernel-fixed-upstream-v3.13-rc1

This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. As well, please remove the tag:
needs-upstream-testing

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

As well, please remove the tag:
needs-upstream-testing

Once testing of the upstream kernel is complete, please mark this bug's Status as Confirmed. Please let us know your results. Thank you for your understanding.

Changed in linux (Ubuntu):
assignee: Ike Panhc (ikepanhc) → nobody
status: Triaged → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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