REGRESSION: can't play mov files

Bug #922069 reported by Teo
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
totem (Ubuntu)
Incomplete
Undecided
Unassigned

Bug Description

In Ubuntu 10.10 I used to be able to play mov files in totem (which is what mov files open in by default when you double-click them in Nautilus).

Now in 11.10 I can't. When mplayer searches for the "suitable plugin", it says it can't find "quicktime demuxer".

By the way the "search for suitable plugin" is a joke, isn't it? EVERY time I try to open a file that mplayer is unable to open and it searches for suitable plugin, it NEVER finds it. There has never been a single time it found and installed the suitable plugin.

ProblemType: Bug
DistroRelease: Ubuntu 11.10
Package: mplayer 2:1.0~rc4.dfsg1+svn33713-1
ProcVersionSignature: Ubuntu 3.0.0-15.26-generic 3.0.13
Uname: Linux 3.0.0-15-generic i686
NonfreeKernelModules: nvidia
ApportVersion: 1.23-0ubuntu4
Architecture: i386
Date: Thu Jan 26 14:14:12 2012
InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release i386 (20100429)
ProcEnviron:
 PATH=(custom, user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: mplayer
UpgradeStatus: Upgraded to oneiric on 2011-12-07 (49 days ago)
---
ApportVersion: 1.23-0ubuntu4
Architecture: i386
DistroRelease: Ubuntu 11.10
InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release i386 (20100429)
NonfreeKernelModules: nvidia
Package: libgstreamer0.10-0 0.10.35-1
PackageArchitecture: i386
ProcEnviron:
 PATH=(custom, user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 3.0.0-15.26-generic 3.0.13
Tags: oneiric running-unity
Uname: Linux 3.0.0-15-generic i686
UpgradeStatus: Upgraded to oneiric on 2011-12-07 (52 days ago)
UserGroups: adm admin audio cdrom dialout lpadmin netdev plugdev sambashare vboxusers video

Revision history for this message
Teo (teo1978) wrote :
Revision history for this message
Teo (teo1978) wrote :

It's totem, not mplayer (i thought "Movie Player" was mplayer)

affects: mplayer (Ubuntu) → totem (Ubuntu)
description: updated
Revision history for this message
Marcel Stimberg (marcelstimberg) wrote :

Could you please run 'apport-collect 922069' in a terminal? This will attach the correct debug info to this report (as your original bug was filed against mplayer, the debug info is for mplayer currently). Thanks.

Revision history for this message
Teo (teo1978) wrote : Dependencies.txt

apport information

tags: added: apport-collected
description: updated
Revision history for this message
Marcel Stimberg (marcelstimberg) wrote :

Thanks for the info (although it unfortunately did not include infos about plugins etc...). To sort out whether it is anything totem-specific or (as I expect) a problem in the gstreamer backend, could you please install the "gstreamer-tools" package and run:

gst-launch playbin uri=file:///usr/share/checkbox/data/video/Quicktime_Video.mov

Does this work or not? If it doesn't, what error message does it give? Thanks again.

Revision history for this message
Marcel Stimberg (marcelstimberg) wrote :

Oh, actually it does not seem to be necessary... I just found the bug that seems to apply to your situation (bug #856988) -- it seems to be a problem that only occurs after upgrades from natty to oneiric. Could you try whether running
rm -r ~/.gstreamer-0.10
fixes the issue for you?

Changed in totem (Ubuntu):
status: New → Incomplete
Revision history for this message
Teo (teo1978) wrote :

Yes that did work! thanks.

However, the thumbnail preview and properties still don't work in Nautilus. Or maybe I have to reboot?

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