Firefox Help option in the main menu disappears randomly

[Luis Alvarado]

Firefox HELP option in the main menu disappears randomly and the only way to show it again is by closing firefox and opening it again.

I have a link here that shows the problem with some images: http://askubuntu.com/questions/83913/firefoxs-help-option-in-the-main-menu-disappears

ProblemType: Bug
DistroRelease: Ubuntu 11.10
Package: firefox 9.0.1+build1-0ubuntu0.11.10.2
ProcVersionSignature: Ubuntu 3.0.0-15.25-generic 3.0.13
Uname: Linux 3.0.0-15-generic i686
AddonCompatCheckDisabled: False
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
ApportVersion: 1.23-0ubuntu4
Architecture: i386
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: CONEXANT Analog [CONEXANT Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: mary 2047 F.... pulseaudio
BuildID: 20111228084953
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xd8240000 irq 44'
   Mixer name : 'Conexant CX20549 (Venice)'
   Components : 'HDA:14f15045,103c30bb,00100100'
   Controls : 20
   Simple ctrls : 9
Channel: release
Date: Mon Jan 23 14:27:55 2012
ForcedLayersAccel: False
IfupdownConfig:
 auto lo
 iface lo inet loopback
InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release i386 (20110427.1)
IpRoute:
 default via 192.168.0.1 dev wlan0 proto static
 169.254.0.0/16 dev wlan0 scope link metric 1000
 192.168.0.0/24 dev wlan0 proto kernel scope link src 192.168.0.10 metric 2
Profiles: Profile0 (Default) - LastVersion=9.0.1/20111228084953
RunningIncompatibleAddons: False
SourcePackage: firefox
UpgradeStatus: Upgraded to oneiric on 2011-10-15 (100 days ago)
dmi.bios.date: 11/13/2007
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: F.29
dmi.board.name: 30BB
dmi.board.vendor: Quanta
dmi.board.version: 66.40
dmi.chassis.type: 10
dmi.chassis.vendor: Quanta
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnHewlett-Packard:bvrF.29:bd11/13/2007:svnHewlett-Packard:pnHPPaviliondv6000(RG364UA#ABA):pvrRev1:rvnQuanta:rn30BB:rvr66.40:cvnQuanta:ct10:cvrN/A:
dmi.product.name: HP Pavilion dv6000 (RG364UA#ABA)
dmi.product.version: Rev 1
dmi.sys.vendor: Hewlett-Packard

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[Paul White (paulw2u)]

Luis,

We are sorry that we do not always have the capacity to review all reported bugs in a timely manner. You reported this bug some time ago and there have been many changes in Ubuntu and Firefox since that time.

Do you still see a problem related to the one that you reported? Please let us know if you do.

Thank you for helping make Ubuntu better.

Paul White
[Ubuntu Bug Squad]

[Luis Alvarado (luisalvarado)]

Hi Paul yes sure, I see this was fixed versions ago. So it can be closed. Big hugs buddy.