Crash during purchase - purchased music not available
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
banshee (Ubuntu) |
Expired
|
Undecided
|
Unassigned |
Bug Description
I was in the process of purchasing Gotye's latest album, I'd proceeded to the checkout, my previously used credit card was selected already and I clicked continue. After a few seconds, Banshee crashed, and unfortunately couldn't collect debug info ("Your computer doesn't have enough memory available" - I've got a screenshot I can attach if it helps).
Restarting Banshee and clicking on the Ubuntu One Music Store doesn't show the album I've purchased in my downloads, nor is it in my basket.
I haven't checked my CC to see if the money was charged yet.
ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: banshee-
ProcVersionSign
Uname: Linux 3.2.0-8-generic x86_64
NonfreeKernelMo
ApportVersion: 1.90-0ubuntu2
Architecture: amd64
CheckboxSubmission: f26299558349e6b
CheckboxSystem: 669b662da410063
Date: Fri Jan 20 10:55:15 2012
InstallationMedia: Ubuntu 10.04 "Lucid Lynx" - Alpha amd64 (20100224.1)
ProcEnviron:
PATH=(custom, user)
LANG=en_US.UTF-8
SHELL=/bin/bash
SourcePackage: banshee
UpgradeStatus: Upgraded to precise on 2012-01-16 (4 days ago)
On 20/01/2012 18:02, Michael Nelson wrote:
> Public bug reported:
>
> I was in the process of purchasing Gotye's latest album, I'd proceeded
> to the checkout, my previously used credit card was selected already and
> I clicked continue. After a few seconds, Banshee crashed, and
> unfortunately couldn't collect debug info ("Your computer doesn't have
> enough memory available" - I've got a screenshot I can attach if it
> helps).
>
> Restarting Banshee and clicking on the Ubuntu One Music Store doesn't
> show the album I've purchased in my downloads, nor is it in my basket.
>
> I haven't checked my CC to see if the money was charged yet.
If you haven't restarted Banshee, could you attach the contents of banshee- 1/log please? Otherwise please attach it the next time this
~/.config/
happens (before restarting Banshee, or the log will be overridden).
status incomplete
--
Kind regards,
Loong Jin