empathy crashed with SIGSEGV in gtk_tree_view_get_cursor()

[Blair Chasteen]

This crash happens when trying to search for contact after the first letter is typed from the contact list window
and I have successfully recreated this multiple times.

After the crash happens empathy continues to run in an unusual way, any current chat window remains open and
each time a message has been sent to me the contact name in the tray notification. To clarify I have attached a
 screenshot of this.

Even after I restart empathy these remain and I can no longer open a chat window by clicking on one of those

This only started happening after my upgrade to Ubuntu 12.04.

On a side note correlation between this and google chrome but chrome is demostrating the same sort of crash
when trying to type a URL in the address bar, 1 letter typed system stalls for a breif moment then the application
closed unexpectedly.

Description: Ubuntu precise (development branch)
Release: 12.04

empathy:
  Installed: 3.3.3-0ubuntu4
  Candidate: 3.3.3-0ubuntu4
  Version table:
 *** 3.3.3-0ubuntu4 0
        500 http://us.archive.ubuntu.com/ubuntu/ precise/main i386 Packages
        100 /var/lib/dpkg/status

ProblemType: Crash
DistroRelease: Ubuntu 12.04
Package: empathy 3.3.3-0ubuntu4
ProcVersionSignature: Ubuntu 3.2.0-9.16-generic-pae 3.2.1
Uname: Linux 3.2.0-9-generic-pae i686
NonfreeKernelModules: fglrx
ApportVersion: 1.91-0ubuntu1
Architecture: i386
CrashCounter: 1
Date: Thu Jan 19 18:57:06 2012
ExecutablePath: /usr/bin/empathy
InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release i386 (20110427.1)
ProcCmdline: empathy
ProcEnviron:
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SegvAnalysis:
 Segfault happened at: 0xb596604b: mov 0x10(%eax),%ebp
 PC (0xb596604b) ok
 source "0x10(%eax)" (0x00000010) not located in a known VMA region (needed readable region)!
 destination "%ebp" ok
SegvReason: reading NULL VMA
Signal: 11
SourcePackage: empathy
StacktraceTop:
 ?? () from /usr/lib/i386-linux-gnu/libgtk-3.so.0
 gtk_tree_view_get_cursor () from /usr/lib/i386-linux-gnu/libgtk-3.so.0
 ?? ()
 g_cclosure_marshal_VOID__PARAM () from /usr/lib/i386-linux-gnu/libgobject-2.0.so.0
 g_closure_invoke () from /usr/lib/i386-linux-gnu/libgobject-2.0.so.0
Title: empathy crashed with SIGSEGV in gtk_tree_view_get_cursor()
UpgradeStatus: Upgraded to precise on 2012-01-19 (0 days ago)
UserGroups: adm admin cdrom dialout lpadmin plugdev root sambashare vboxusers

[Apport retracing service (apport)]

Stacktrace:
 #0 0xb596604b in ?? ()
 No symbol table info available.
 #1 0x0a518270 in ?? ()
 No symbol table info available.
 Backtrace stopped: previous frame inner to this frame (corrupt stack?)
StacktraceTop:
 ?? ()
 ?? ()

[Apport retracing service (apport)]

Thank you for your report!

However, processing it in order to get sufficient information for the
developers failed (it does not generate a useful symbolic stack trace). This
might be caused by some outdated packages which were installed on your system
at the time of the report:

librsvg2-common version 2.34.2-1ubuntu1 required, but 2.35.0-0ubuntu1 is available
empathy-common version 3.3.3-0ubuntu4 required, but 3.3.4-0ubuntu1 is available
outdated debug symbol package for libv4l-0: package version 0.8.5-6ubuntu1 dbgsym version 0.8.5-3ubuntu2
libxml2 version 2.7.8.dfsg-5.1ubuntu2 required, but 2.7.8.dfsg-5.1ubuntu3 is available
empathy version 3.3.3-0ubuntu4 required, but 3.3.4-0ubuntu1 is available
lsb-base version 4.0-0ubuntu17 required, but 4.0-0ubuntu19 is available
librsvg2-2 version 2.34.2-1ubuntu1 required, but 2.35.0-0ubuntu1 is available

Please upgrade your system to the latest package versions. If you still
encounter the crash, please file a new report.

Thank you for your understanding, and sorry for the inconvenience!

[Antono Vasiljev (antono)]

Confirm this on precise.

[Bilal Shahid (s9iper1)]

thanks for the bug report
*Define the steps to reproduce it?
*and also get the stacktraces with the debug symbols you can see this page for guidance there is a special way to get the stacktrace with debug symbols
https://live.gnome.org/GettingTraces/Details

[Blair Chasteen (darkstormyrain)]

I have a problem getting symbols for this even after installing symbol packages.

The bug seems to have been fixed on a recent update but to recreate it I pressed the j then k when searching and that is when it crashed.

[Bilal Shahid (s9iper1)]

ok just provide the main and short steps to reproduce it..and try to get the stacktrace without that the bug is very difficult to fix.

[Blair Chasteen (darkstormyrain)]

the steps to reproduce it was open contact list window and type the letters "jk" (I think) to search for a contact thats when it froze and crashed.

I do have xserver-xorg-core-dbg and various yelp synmbol packages installed I just wonder why I didnt get the symbols.

[Bilal Shahid (s9iper1)]

can you again confirm your version we have released 3.3.4 for precise?
hey you install these packages and than try to get the debug symbols;
empathy-dbg
libtelepathy-glib0-dbg
libfolks-dbg
libfolks-telepathy-dbg
libglib2.0 dbg

for more info and details use irc channel for help.use telepathy channel
gimp.net at freenode

[Launchpad Janitor (janitor)]

[Expired for empathy (Ubuntu) because there has been no activity for 60 days.]