Facebook chat isnt connecting anymore via Empathy.It used to before.Have been experiencing it since 1.01.2012

[Pavitra Singhal]

I use empathy chat to open my Facebook chat. But somehow it hasn't been connecting since the past 2 days.

ProblemType: Bug
DistroRelease: Ubuntu 11.10
Package: empathy 3.2.0.1-0ubuntu1.1
ProcVersionSignature: Ubuntu 3.0.0-14.23-generic 3.0.9
Uname: Linux 3.0.0-14-generic i686
NonfreeKernelModules: nvidia
ApportVersion: 1.23-0ubuntu4
Architecture: i386
Date: Sun Jan 1 21:26:25 2012
ExecutablePath: /usr/bin/empathy
InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release i386 (20111012)
SourcePackage: empathy
UpgradeStatus: Upgraded to oneiric on 2011-11-05 (57 days ago)

[Bilal Shahid (s9iper1)]

Thank you for taking time in filing the bug to make ubuntu better.
please attach the empathy auth-client log file with the bug report.
you can get it from help==> debugg menu

[Pavitra Singhal (pavitrasinghal)]

Further the error that is shown while connecting says - 'Discoonected - This resource is already connected to the server'

[Bilal Shahid (s9iper1)]

this is not the auth client log file is the mission control log file please attach the demanded log file
thanks

[Pavitra Singhal (pavitrasinghal)]

I wasn't able to find auth-client log file.Hence,attached whatever log files I found in the debug menu.
Please do tell a more detailed log file location if the above attachments do not satisfy you.
Thank you

[Bilal Shahid (s9iper1)]

1) see first offline empathy and than open the debug menu clear all previous logs and with clear option.than set the status available and than click on the mission control log there is the option of auth-client log file appear in the list save it and attach.

[Pavitra Singhal (pavitrasinghal)]

Thanx for ur help.But the problem seems to b solved all by itself!
Thank you very much
:)