rhythmbox crashes when opening device preferences

[Tobias Brodel]

so i have been trying unsuccessfully to sync some playlists to my phone but whenever i try to open the device preferences rhythmbox shuts down. i'm using ubuntu 11.10 and the phones i'm trying to use are an iphone 4 with iOS4 and a samsung galaxy sII

when i click on the iphone symbol in rhythmbox terminal displays:

(rhythmbox:4213): Gtk-CRITICAL **: gtk_style_provider_get_style_property: assertion `g_type_is_a (gtk_widget_path_get_object_type (path), pspec->owner_type)' failed

(rhythmbox:4213): Gtk-CRITICAL **: gtk_style_provider_get_style_property: assertion `g_type_is_a (gtk_widget_path_get_object_type (path), pspec->owner_type)' failed

(rhythmbox:4213): Gtk-CRITICAL **: gtk_style_provider_get_style_property: assertion `g_type_is_a (gtk_widget_path_get_object_type (path), pspec->owner_type)' failed

(rhythmbox:4213): Gtk-CRITICAL **: gtk_style_provider_get_style_property: assertion `g_type_is_a (gtk_widget_path_get_object_type (path), pspec->owner_type)' failed

(rhythmbox:4213): Gtk-CRITICAL **: gtk_style_provider_get_style_property: assertion `g_type_is_a (gtk_widget_path_get_object_type (path), pspec->owner_type)' failed

(rhythmbox:4213): Gtk-CRITICAL **: gtk_style_provider_get_style_property: assertion `g_type_is_a (gtk_widget_path_get_object_type (path), pspec->owner_type)' failed

(rhythmbox:4213): Gtk-CRITICAL **: gtk_style_provider_get_style_property: assertion `g_type_is_a (gtk_widget_path_get_object_type (path), pspec->owner_type)' failed

(rhythmbox:4213): Gtk-CRITICAL **: gtk_style_provider_get_style_property: assertion `g_type_is_a (gtk_widget_path_get_object_type (path), pspec->owner_type)' failed

(rhythmbox:4213): Gtk-CRITICAL **: gtk_style_provider_get_style_property: assertion `g_type_is_a (gtk_widget_path_get_object_type (path), pspec->owner_type)' failed

(rhythmbox:4213): Gtk-CRITICAL **: gtk_style_provider_get_style_property: assertion `g_type_is_a (gtk_widget_path_get_object_type (path), pspec->owner_type)' failed

(rhythmbox:4213): Gtk-CRITICAL **: gtk_style_provider_get_style_property: assertion `g_type_is_a (gtk_widget_path_get_object_type (path), pspec->owner_type)' failed

(rhythmbox:4213): Gtk-CRITICAL **: gtk_style_provider_get_style_property: assertion `g_type_is_a (gtk_widget_path_get_object_type (path), pspec->owner_type)' failed

(rhythmbox:4213): Gtk-CRITICAL **: gtk_style_provider_get_style_property: assertion `g_type_is_a (gtk_widget_path_get_object_type (path), pspec->owner_type)' failed

(rhythmbox:4213): Gtk-CRITICAL **: gtk_style_provider_get_style_property: assertion `g_type_is_a (gtk_widget_path_get_object_type (path), pspec->owner_type)' failed

(rhythmbox:4213): Gtk-CRITICAL **: gtk_style_provider_get_style_property: assertion `g_type_is_a (gtk_widget_path_get_object_type (path), pspec->owner_type)' failed

(rhythmbox:4213): Gtk-CRITICAL **: gtk_style_provider_get_style_property: assertion `g_type_is_a (gtk_widget_path_get_object_type (path), pspec->owner_type)' failed

(rhythmbox:4213): Gtk-CRITICAL **: gtk_style_provider_get_style_property: assertion `g_type_is_a (gtk_widget_path_get_object_type (path), pspec->owner_type)' failed

(rhythmbox:4213): Gtk-CRITICAL **: gtk_style_provider_get_style_property: assertion `g_type_is_a (gtk_widget_path_get_object_type (path), pspec->owner_type)' failed

(rhythmbox:4213): Gtk-CRITICAL **: gtk_style_provider_get_style_property: assertion `g_type_is_a (gtk_widget_path_get_object_type (path), pspec->owner_type)' failed

(rhythmbox:4213): Gtk-CRITICAL **: gtk_style_provider_get_style_property: assertion `g_type_is_a (gtk_widget_path_get_object_type (path), pspec->owner_type)' failed

then when i try to open preferences rhythmbox shuts down, terminal says:

(rhythmbox:4213): GLib-GObject-CRITICAL **: g_value_set_object: assertion `G_VALUE_HOLDS_OBJECT (value)' failed

this is using an iphone 4 (iOS 4) i then tried the same thing with an android phone, the first line didn't appear when i clicked the device icon but upon trying to use preferences terminal tells me:

(rhythmbox:4360): GLib-GObject-CRITICAL **: g_value_set_object: assertion `G_VALUE_HOLDS_OBJECT (value)' failed

this is super frustrating as i can't sync either of my phones now, what can i do?

thanks for your help.

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[jn (jnqert-deactivatedaccount-deactivatedaccount)]

I am experiencing the same issue with my MTP device; it says

when clicking in the devices in the sidebar:
Unable to open ~/.mtpz-data for reading, MTPZ disabled.Android device detected, assigning default bug flags

when clicking on preferences:
(rhythmbox:20704): GLib-GObject-CRITICAL **: g_type_instance_get_private: assertion 'instance != NULL && instance->g_class != NULL' failed
Speicherzugriffsfehler (Speicherabzug geschrieben)

[Speicherzugriffsfehler = segmentation fault]

[Walter Garcia-Fontes (walter-garcia)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. We are sorry that we do not always have the capacity to look at all reported bugs in a timely manner. There have been many changes in Ubuntu since that time you reported the bug and your problem may have been fixed with some of the updates. It would help us a lot if you could test it on a currently supported Ubuntu version. When you test it and it is still an issue, kindly upload the updated logs by running apport-collect <bug #> and any other logs that are relevant for this particular issue.

[Launchpad Janitor (janitor)]

[Expired for rhythmbox (Ubuntu) because there has been no activity for 60 days.]