[H55M-D2H, Realtek ALC887-VD, Green Line Out, Rear] No sound at all

[reico harmon]

did not play a mp3 file

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: alsa-base 1.0.24+dfsg-0ubuntu3
ProcVersionSignature: Ubuntu 3.2.0-7.13-generic 3.2.0-rc7
Uname: Linux 3.2.0-7-generic x86_64
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
ApportVersion: 1.90-0ubuntu1
Architecture: amd64
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/by-path', '/dev/snd/controlC0', '/dev/snd/hwC0D2', '/dev/snd/hwC0D3', '/dev/snd/pcmC0D0c', '/dev/snd/pcmC0D0p', '/dev/snd/pcmC0D1c', '/dev/snd/pcmC0D1p', '/dev/snd/pcmC0D2c', '/dev/snd/pcmC0D3p', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1:
Card0.Amixer.info:
 Error: command ['amixer', '-c', '0', 'info'] failed with exit code 1: amixer: Mixer load hw:0 error: Invalid argument
 Card hw:0 'Intel'/'HDA Intel at 0xfbff8000 irq 43'
   Mixer name : 'Intel IbexPeak HDMI'
   Components : 'HDA:10ec0887,1458a102,00100302 HDA:80862804,80860101,00100000'
   Controls : 43
Card0.Amixer.values: Error: command ['amixer', '-c', '0'] failed with exit code 1: amixer: Mixer hw:0 load error: Invalid argument
Date: Fri Dec 30 08:47:30 2011
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Alpha amd64 (20111129.1)
PackageArchitecture: all
ProcEnviron:
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Intel failed
Symptom_Card: Internal Audio - HDA Intel
Symptom_Jack: Green Line Out, Rear
Symptom_Type: No sound at all
Symptom_amixerStderr: a m i x e r : M i x e r h w : I n t e l l o a d e r r o r : I n v a l i d a r g u m e n t
Title: [H55M-D2H, Realtek ALC887-VD, Green Line Out, Rear] No sound at all
UpgradeStatus: Upgraded to precise on 2011-12-30 (0 days ago)
dmi.bios.date: 08/20/2010
dmi.bios.vendor: Award Software International, Inc.
dmi.bios.version: F3
dmi.board.name: H55M-S2H
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.board.version: x.x
dmi.chassis.type: 3
dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
dmi.modalias: dmi:bvnAwardSoftwareInternational,Inc.:bvrF3:bd08/20/2010:svnGigabyteTechnologyCo.,Ltd.:pnH55M-D2H:pvr:rvnGigabyteTechnologyCo.,Ltd.:rnH55M-S2H:rvrx.x:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvr:
dmi.product.name: H55M-D2H
dmi.sys.vendor: Gigabyte Technology Co., Ltd.

[Daniel Letzeisen (dtl131)]

Is it just mp3 files that you have issues with, or do you really have no sound?

[Daniel Letzeisen (dtl131)]

On an unrelated note (at least to this bug report), I saw this in your dmesg:
[drm] MTRR allocation failed. Graphics performance may suffer.

You may need to add these two arguments to the GRUB_CMDLINE_LINUX_DEFAULT line in /etc/default/grub:
enable_mtrr_cleanup mtrr_spare_reg_nr=1
source: http://phoronix.com/forums/showthread.php?16940-bad-MTRR-setup-according-to-DRM

[David Henningsson (diwic)]

[ 15.182753] hda_codec: num_steps = 0 for NID=0xc (ctl = Front Playback Volume)
[ 15.182812] hda_codec: num_steps = 0 for NID=0xc (ctl = Front Playback Volume)
[ 15.183037] hda_codec: num_steps = 0 for NID=0xc (ctl = Front Playback Volume)

A kernel driver bug.

[David Henningsson (diwic)]

Sorry for the late reply. If you're still around, could you try editing the file
/etc/modprobe.d/alsa-base.conf and add the line

options snd-hda-intel model=auto

then reboot.
Can you report back and tell us if this worked for you? Thanks!

[David Henningsson (diwic)]

Once the reporter has confirmed that this resolves his problem, I will send the attached patch for inclusion upstream and in Ubuntu.

[Ubuntu Foundations Team Bug Bot (crichton)]

The attachment "0001-ALSA-hda-remove-quirk-for-Gigabyte-P35-D53R.patch" of this bug report has been identified as being a patch. The ubuntu-reviewers team has been subscribed to the bug report so that they can review the patch. In the event that this is in fact not a patch you can resolve this situation by removing the tag 'patch' from the bug report and editing the attachment so that it is not flagged as a patch. Additionally, if you are member of the ubuntu-reviewers team please also unsubscribe the team from this bug report.

[This is an automated message performed by a Launchpad user owned by Brian Murray. Please contact him regarding any issues with the action taken in this bug report.]

[Константин (konstantwn)]

I has the same problem, and this path worked for me.
Thanks!

[David Henningsson (diwic)]

@Константин, thanks for chiming in. Could you supply alsa-info according to https://wiki.ubuntu.com/Audio/AlsaInfo - then I can confirm your hardware is the same and send the patch upstream. Thanks!

[manzur (sl-solaris)]

how do i apply this patch?

[David Henningsson (diwic)]

@manzur, if you update your 12.04 installation, and boot the latest 3.2.0-23 kernel, the patch has already been applied. If this does not resolve your problem, please file a new bug for your issue. Thanks!

[manzur (sl-solaris)]

this did not fixed my problem

[David Henningsson (diwic)]

Manzur, your problem is not the same as this bug, so please file a new bug for your issue instead of spamming this bug with screenshots. Thanks.

[manzur (sl-solaris)]

what are you talking about Mr. David? I am just looking for help. isn't this web site made for that goal? i am going to file a new bug but i need help to know how to do it. is there any gentle man in here that can help me with this?

[David Henningsson (diwic)]

> I am just looking for help. isn't this web site made for that goal?

This web site is made for reporting, triaging and fixing bugs.
For help in general, see the "help and information" section on http://www.ubuntu.com/community