used disk i created from online, tapped top of area above dvd durring installation after custome setup. Happend very soon after start of installation durring a very slow install process.

Bug #909983 reported by Vesta
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
ubiquity (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

used disk i created from online, tapped top of area above dvd durring installation after custome setup. Happend very soon after start of installation durring a very slow install process.
I used an ubuntu install disk i made for the Offical page according to the website i went to - a large orange button download. I made the ISO and then put it into my computer and launched from it. I did a disk check after that on a second launch, which turned up no problems. p and I then tried a few times to download ubuntu from the DVD, but it was taking so long I thought there was an issue, till i left it running for about 2 hours and came back and found it working. repeated that when i made a mistake, and then i got to the point where i chose custom and I created my partitions, and gave a boot when asked. it then started doing whatever it was when i hit install, and then I moved the computer very gently and whiel i trouched the top of the cd area it said it crashed. Sorry for all the detail, I hope it helps!

ProblemType: Bug
DistroRelease: Ubuntu 11.10
Package: ubiquity 2.8.7
ProcVersionSignature: Ubuntu 3.0.0-12.20-generic 3.0.4
Uname: Linux 3.0.0-12-generic x86_64
ApportVersion: 1.23-0ubuntu3
Architecture: amd64
CasperVersion: 1.287
Date: Thu Dec 29 23:01:45 2011
LiveMediaBuild: Ubuntu 11.10 "Oneiric Ocelot" - Release amd64 (20111012)
ProcEnviron:
 LANGUAGE=
 PATH=(custom, no user)
 LANG=en_US.UTF-8
SourcePackage: ubiquity
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Vesta (arianaanora) wrote :
Revision history for this message
Ubuntu Foundations Team Bug Bot (crichton) wrote : Hardware Error

Thank you for taking the time to report this bug and helping to make Ubuntu better. Reviewing your log files attached to this bug report it seems that there is a problem with the disk to which you are trying to install Ubuntu. I'd recommend performing a back up of your existing operating system and then investigating the situation. Measures you might take include checking cable connections for your disks and using software tools to investigate the health of your hardware. In the event that is is not in fact an error with your hardware please set the bug's status back to New. Thanks and good luck!

[This is an automated message. I apologize if it reached you inappropriately; please just reply to this message indicating so.]

tags: added: hardware-error
Changed in ubiquity (Ubuntu):
status: New → Invalid
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