Some messages only display "subject" in preview pane

Bug #907338 reported by Amos Blanton
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
thunderbird (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

Some messages only show "subject" above the preview pane, without the additional information that is usually present there. Sometimes the body is rendered in plaintext and contains content from other messages aside from the one being viewed.

I've rebuilt the mailboxes several times, but it doesn't seem to help.
Attached is an image of the improperly rendered header to the preview pane.

ProblemType: Bug
DistroRelease: Ubuntu 11.10
Package: thunderbird 8.0+build1-0ubuntu0.11.10.1
ProcVersionSignature: Ubuntu 3.0.0-14.23-generic 3.0.9
Uname: Linux 3.0.0-14-generic x86_64
AddonCompatCheckDisabled: False
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
ApportVersion: 1.23-0ubuntu4
Architecture: amd64
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: PCH [HDA Intel PCH], device 0: CONEXANT Analog [CONEXANT Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: lightnin 1813 F.... pulseaudio
BuildID: 20111124200323
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'PCH'/'HDA Intel PCH at 0xf2620000 irq 51'
   Mixer name : 'Intel CougarPoint HDMI'
   Components : 'HDA:14f1506e,17aa21da,00100002 HDA:80862805,80860101,00100000'
   Controls : 20
   Simple ctrls : 8
Card29.Amixer.info:
 Card hw:29 'ThinkPadEC'/'ThinkPad Console Audio Control at EC reg 0x30, fw unknown'
   Mixer name : 'ThinkPad EC (unknown)'
   Components : ''
   Controls : 1
   Simple ctrls : 1
Card29.Amixer.values:
 Simple mixer control 'Console',0
   Capabilities: pswitch pswitch-joined penum
   Playback channels: Mono
   Mono: Playback [on]
Channel: release
CheckboxSubmission: 1cf5e01171fb4e10688a185722d6f4a5
CheckboxSystem: bb422ca46d02494cdbc459927a98bc2f
Date: Wed Dec 21 08:04:22 2011
ForcedLayersAccel: False
IfupdownConfig:
 auto lo
 iface lo inet loopback
InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release amd64 (20111012)
IpRoute:
 default via 18.85.56.1 dev eth0 proto static
 18.85.56.0/22 dev eth0 proto kernel scope link src 18.85.58.128 metric 1
 18.111.64.0/19 dev wlan0 proto kernel scope link src 18.111.69.80 metric 2
 169.254.0.0/16 dev eth0 scope link metric 1000
Prefs:
 places.database.lastMaintenance - 1324415827
 extensions.lastAppVersion - 8.0
 network.cookie.prefsMigrated - true
 network.cookie.cookieBehavior - 2
 places.history.expiration.transient_current_max_pages - 120952
ProcEnviron:
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
Profiles: Profile0 (Default) - LastVersion=8.0/20111124200323 (Running)
RunningIncompatibleAddons: False
SourcePackage: thunderbird
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 10/18/2011
dmi.bios.vendor: LENOVO
dmi.bios.version: 8DET54WW (1.24 )
dmi.board.asset.tag: Not Available
dmi.board.name: 428742U
dmi.board.vendor: LENOVO
dmi.board.version: Not Available
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Not Available
dmi.modalias: dmi:bvnLENOVO:bvr8DET54WW(1.24):bd10/18/2011:svnLENOVO:pn428742U:pvrThinkPadX220:rvnLENOVO:rn428742U:rvrNotAvailable:cvnLENOVO:ct10:cvrNotAvailable:
dmi.product.name: 428742U
dmi.product.version: ThinkPad X220
dmi.sys.vendor: LENOVO

Revision history for this message
Amos Blanton (lightnin9) wrote :
Revision history for this message
gf (gf-interlinks-deactivatedaccount) wrote :

Hello Amos,
Thank you for submitting this bug and reporting a problem with Thunderbird.

You made this bug report in 2011 and there have been several versions of Ubuntu and Thunderbird since then.

Could you confirm that this is no longer a problem and that we can close the ticket?
Or, if it is still a problem, could you run the following (only once):
apport-collect 907338

and upload the updated logs and and any other logs that are relevant for this particular issue.

Thank you again for helping make Ubuntu and Thunderbird better.

G

Changed in thunderbird (Ubuntu):
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for thunderbird (Ubuntu) because there has been no activity for 60 days.]

Changed in thunderbird (Ubuntu):
status: Incomplete → Expired
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