CD/DVD Creator fails to eject disc after writing, or detect reinsertion after manual eject

Bug #904662 reported by Alex Peters
10
This bug affects 2 people
Affects Status Importance Assigned to Milestone
brasero (Ubuntu)
Expired
Low
Unassigned

Bug Description

This problem is common to both Nautilus and Brasero, so maybe this bug belongs to some library rather than to Brasero.

When I attempt to burn a data disc, the write appears to succeed as "Success" subsequently shows up underneath the status bar of the CD/DVD Creator window.

A second or two after this however, the status changes to "writing image checksum." After more time passes, this box comes up:

Please eject the disc from "HL-DT-ST DVDRAM GSA-T20L" manually.
The disc could not be ejected though it needs to be removed for the current operation to continue.
[Cancel]

Manually ejecting and then reinserting the disc does not make this box go away. The only way for the process to continue is to press Cancel, after which the CD is reported as "successfully burned."

ProblemType: Bug
DistroRelease: Ubuntu 11.10
Package: nautilus 1:3.2.1-0ubuntu3.2
ProcVersionSignature: Ubuntu 3.0.0-14.23-generic 3.0.9
Uname: Linux 3.0.0-14-generic x86_64
ApportVersion: 1.23-0ubuntu4
Architecture: amd64
Date: Thu Dec 15 20:57:56 2011
ExecutablePath: /usr/bin/nautilus
InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Release amd64 (20101007)
SourcePackage: nautilus
UpgradeStatus: Upgraded to oneiric on 2011-09-12 (93 days ago)

Revision history for this message
Alex Peters (alex-peters) wrote :
Revision history for this message
Pedro Villavicencio (pedro) wrote :

Thanks for your report, could you get a brasero log? please run brasero as: brasero --debug --brasero-media-debug &> brasero-debug.txt ; perform the operation to reproduce the bug and attach that resulting log file to the report, thanks.

Changed in brasero (Ubuntu):
importance: Undecided → Low
status: New → Incomplete
Revision history for this message
Daniel Ejsing-Duun (zilvador) wrote :

It seems to be what I see happening in Nautilus. I have not tried brasero, but Nautilus on it's on definitely seems to be affected. If I can add any details, let me know.

Revision history for this message
Bartosz-jedrzejczak (bartosz-jedrzejczak) wrote :

I use Nautilius to burn from side menu. This bug exists in Ubuntu for quite long already. Definitelly used to be in 11.04.
In my case there is no eject button on CD itself. I've got Dell Studio 1558 and it has a slot CD with a button on a keyboard. Works fine for any other activity but after burning I get the error as above and need to reboot the system to get the CD/DVD out. Fortunatelly I do not burn a lot, but this is painful i.e. to burn multiple CD u need to reboot after each ;-)
Elect command from side menu of Nautilius does not work either.

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for brasero (Ubuntu) because there has been no activity for 60 days.]

Changed in brasero (Ubuntu):
status: Incomplete → Expired
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