Xorg freeze when resuming from suspend Intel gfx (Lenovo X201) 12.04 Precise

[Dave Russell]

I briefly suspended the laptop, upon resuming the unlock screen password dialog box was presented but the cursor was frozen and I could not move the mouse, it was also not possible to input anything into the text field to unlock.

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: xorg 1:7.6+7ubuntu7
ProcVersionSignature: Ubuntu 3.2.0-3.9-generic 3.2.0-rc4
Uname: Linux 3.2.0-3-generic x86_64
.tmp.unity.support.test.0:

ApportVersion: 1.90-0ubuntu1
Architecture: amd64
CompizPlugins: [core,bailer,detection,composite,opengl,decor,vpswitch,snap,compiztoolbox,gnomecompat,regex,resize,grid,imgpng,animation,move,unitymtgrabhandles,place,mousepoll,expo,session,workarounds,ezoom,wall,fade,scale,unityshell]
CompositorRunning: compiz
Date: Mon Dec 12 06:33:25 2011
DistUpgraded: Fresh install
DistroCodename: precise
DistroVariant: ubuntu
EcryptfsInUse: Yes
ExtraDebuggingInterest: Yes, whatever it takes to get this fixed in Ubuntu
GpuHangFrequency: Several times a day
GpuHangReproducibility: Occurs more often under certain circumstances
GpuHangStarted: Immediately after installing this version of Ubuntu
GraphicsCard:
 Intel Corporation Core Processor Integrated Graphics Controller [8086:0046] (rev 02) (prog-if 00 [VGA controller])
   Subsystem: Lenovo Device [17aa:215a]
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Alpha amd64 (20111209.1)
MachineType: LENOVO 3680B56
ProcEnviron:
 LANGUAGE=en_GB:en
 PATH=(custom, no user)
 LANG=en_GB.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-3-generic root=UUID=e3ae8524-ab1f-4f76-96fa-0b28572781b2 ro quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
Title: Xorg freeze
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 06/29/2011
dmi.bios.vendor: LENOVO
dmi.bios.version: 6QET67WW (1.37 )
dmi.board.name: 3680B56
dmi.board.vendor: LENOVO
dmi.board.version: Not Available
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Not Available
dmi.modalias: dmi:bvnLENOVO:bvr6QET67WW(1.37):bd06/29/2011:svnLENOVO:pn3680B56:pvrThinkPadX201:rvnLENOVO:rn3680B56:rvrNotAvailable:cvnLENOVO:ct10:cvrNotAvailable:
dmi.product.name: 3680B56
dmi.product.version: ThinkPad X201
dmi.sys.vendor: LENOVO
version.compiz: compiz 1:0.9.6+bzr20110929-0ubuntu8
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.27-1ubuntu1
version.libgl1-mesa-dri: libgl1-mesa-dri 7.11-0ubuntu4
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 7.11-0ubuntu4
version.xserver-xorg-core: xserver-xorg-core 2:1.10.4-1ubuntu6
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.6.0-1ubuntu13
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:6.14.99~git20110811.g93fc084-0ubuntu1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.15.901-1ubuntu3
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:0.0.16+git20110411+8378443-1

[Bryce Harrington (bryce)]

Hmm, nothing in the log files you included show evidence of an Xorg freeze (aka GPU lockup). Reproduce the error, and with the system frozen ssh into it and collect 'sudo dmesg > dmesg.txt' and /sys/kernel/debug/dri/0/i915_error_state.

If you can't ssh into it, or the i915_error_state file is empty or missing, then it's more likely you're having some other general kernel failure, in which case check dmesg, /var/log/kern.log, or /var/log/syslog and reassign this bug to the linux.

[Bryce Harrington (bryce)]

We're closing this bug since there has not been a response from the original reporter. However, the issue still exists please feel free to reopen with the requested information. If you're not the original reporter, we'd prefer you file a new bug report.

Some tips:

  * Report X.org bugs via the command: `ubuntu-bug xorg`

  * Test against the latest development Ubuntu. http://cdimage.ubuntu.com/daily-live/
    Bugs marked as affecting the development version tend to get priority attention.

  * The `xdiagnose` utility has functionality for enabling debugging and
    analyzing a few common X problems.

  * Tag your bugs with the Ubuntu versions you have reproduced the issue in.

  * See https://wiki.ubuntu.com/X/Reporting for tips on writing good bug reports.