Says connecting but doesn't connect to internet

Bug #902933 reported by Robert Choate
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
empathy (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

I have created my account and it is a valid account on Yahoo. Empathy says it's connecting but will not connect to the internet. Has been trying to connect for 20 minutes. I am also browsing the web as it's trying to connect so I do have internet access. Why won't it connect?! I am using the latest version of Ubuntu Using Empathy 3.2.0-0ubuntu1. I expect to have the programming to be looked over and fixed. I want to video chat with my mother in England and it's not connecting to the internet. I'm currently using pidgin IM and it's better because it is working. Too bad it doesn't have video capabilities or I'd use that program solely. Please attend to this problem Thank you very much.

ProblemType: Bug
DistroRelease: Ubuntu 11.10
Package: empathy 3.2.0-0ubuntu1
ProcVersionSignature: Ubuntu 3.0.0-12.20-generic 3.0.4
Uname: Linux 3.0.0-12-generic i686
ApportVersion: 1.23-0ubuntu3
Architecture: i386
Date: Sun Dec 11 13:22:01 2011
ExecutablePath: /usr/bin/empathy
InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release i386 (20111012)
ProcEnviron:
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: empathy
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Robert Choate (robertchoate81247) wrote :
Revision history for this message
Bilal Shahid (s9iper1) wrote :

Thank you for taking time in filing the bug to make ubuntu better.
are you using the full email address like <email address hidden> or
just admin there?
please attach the haze's log with the bug report
you can get it from help==> debugg menu.

Changed in empathy (Ubuntu):
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for empathy (Ubuntu) because there has been no activity for 60 days.]

Changed in empathy (Ubuntu):
status: Incomplete → Expired
To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.