Touchpad stops working after some minutes

Bug #902469 reported by The Catalan
18
This bug affects 3 people
Affects Status Importance Assigned to Milestone
xserver-xorg-input-synaptics (Ubuntu)
Expired
Low
Unassigned

Bug Description

ACER 6930G and that happens me with Ubuntu 11.04, 11.10 I googled a lot for the touchpad and I didn't found any solution...help please.

ProblemType: Bug
DistroRelease: Ubuntu 11.10
Package: checkbox 0.12.8
ProcVersionSignature: Ubuntu 3.0.0-13.22-generic-pae 3.0.6
Uname: Linux 3.0.0-13-generic-pae i686
NonfreeKernelModules: nvidia
ApportVersion: 1.23-0ubuntu4
Architecture: i386
Date: Sat Dec 10 11:18:22 2011
InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release i386 (20111012)
ProcEnviron:
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: checkbox
UpgradeStatus: No upgrade log present (probably fresh install)
---
ApportVersion: 1.23-0ubuntu4
Architecture: i386
DistroCodename: oneiric
DistroRelease: Ubuntu 11.10
DistroVariant: ubuntu
InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release i386 (20111012)
NonfreeKernelModules: nvidia
Package: xorg 1:7.6+7ubuntu7
PackageArchitecture: i386
ProcEnviron:
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 3.0.0-14.23-generic-pae 3.0.9
Tags: oneiric running-unity ubuntu
Uname: Linux 3.0.0-14-generic-pae i686
UnreportableReason: Please work this issue through technical support channels first.
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare

Revision history for this message
The Catalan (thecatalan) wrote :
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in checkbox (Ubuntu):
status: New → Confirmed
Revision history for this message
Daniel Manrique (roadmr) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better.

You're reporting two issues here: one having to do with the backlight and the other with the touchpad not working. These should really be filed as separate issues.

I'll set this bug to xorg, so it will be about the brightness problem. Then I'd appreciate if you could do the following, to attach relevant debugging information to this report, and create a new one about the touchpad problem.

Open a terminal (press ctrl-alt-t) and:

To update this bug with info about the brightness problem, use:
apport-collect 902469

To create a new bug for the touchpad problem, use:
ubuntu-bug linux

Also we have instructions on debugging some types of problems at http://wiki.ubuntu.com/DebuggingProcedures

At a minimum, we need:
1. the specific steps or actions you took that caused you to encounter the problem,
2. the behavior you expected, and
3. the behavior you actually encountered (in as much detail as possible).

Thanks!

Changed in checkbox (Ubuntu):
status: Confirmed → Incomplete
affects: checkbox (Ubuntu) → xorg (Ubuntu)
Revision history for this message
The Catalan (thecatalan) wrote : Dependencies.txt

apport information

tags: added: apport-collected ubuntu
description: updated
Revision history for this message
The Catalan (thecatalan) wrote : Re: Brightness is not saved and touchpad stops working after some minutes

Well, related with the touchpad problem, I finally solved it by looking for that problem in the ubuntu forums. The solution was to uncheck the option "Disable touchpad while typing" in Mouse and Touchpad configuration.

Now I'm going to update the information about the brightness problems with the instructions you said me.

Revision history for this message
The Catalan (thecatalan) wrote :

Instructions on debugging some types of problems:

1. That problem is shown everytime I start the computer, while the desktop is charging the icons and the taskbar

2. The behaviour I was expecting is that when the desktop is loaded and the icons and taskbar appears, to have the brightness of the screen at the same point you left it the time before you were using your computer. But in this case, every time I switch on my computer, the brightness goes to the minimum value .

3. I'm living with this issue. I more or less solved it by this script which is loaded on startup (well it's not run 100% times, but yes a 80% of the times, that's also strange, the applications or scripts on startup they are not always run):

sudo bash -c "echo 9 > /sys/class/backlight/*/brightness"

xdotool key XF86MonBrightnessUp
xdotool key XF86MonBrightnessUp
xdotool key XF86MonBrightnessUp
xdotool key XF86MonBrightnessUp
xdotool key XF86MonBrightnessUp
xdotool key XF86MonBrightnessUp
xdotool key XF86MonBrightnessUp
xdotool key XF86MonBrightnessUp
xdotool key XF86MonBrightnessUp

Well, I'm sure I could simplify more that code but I don't know how to do, If anybody have any idea to reduce the code and make it easier to run for the machine. THanks.

The Catalan (thecatalan)
Changed in xorg (Ubuntu):
status: Incomplete → Confirmed
Bryce Harrington (bryce)
affects: xorg (Ubuntu) → xserver-xorg-input-synaptics (Ubuntu)
Revision history for this message
penalvch (penalvch) wrote :

The Catalan, this bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? If so, could you please test for this with the latest development release of Ubuntu? ISO images are available from http://cdimage.ubuntu.com/daily-live/current/ .

If it remains an issue, could you please run the following command in the development release from a Terminal (Applications->Accessories->Terminal), as it will automatically gather and attach updated debug information to this report:

apport-collect -p xserver-xorg-input-synaptics REPLACE-WITH-BUG-NUMBER

Please note, given that the information from the prior release is already available, doing this on a release prior to the development one would not be helpful.

Thank you for your understanding.

Helpful bug reporting tips:
https://wiki.ubuntu.com/ReportingBugs

summary: - Brightness is not saved and touchpad stops working after some minutes
+ Touchpad stops working after some minutes
description: updated
Changed in xserver-xorg-input-synaptics (Ubuntu):
importance: Undecided → Low
status: Confirmed → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for xserver-xorg-input-synaptics (Ubuntu) because there has been no activity for 60 days.]

Changed in xserver-xorg-input-synaptics (Ubuntu):
status: Incomplete → Expired
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