Intel driver reports hung GPU und disables acceleration

Bug #900795 reported by Rüdiger Kupper
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Medium
Unassigned

Bug Description

Hardware info: product: 82845G/GL[Brookdale-G]/GE Chipset Integrated Graphics Device

I get no 3d acceleration with the intel driver. Cheking the logs I see that the driver reproducibly reports a hung GPU and disables acceleration.
The log file asks me to get the output of dmes and the debugfs error_state file, which I attach below.
This is not a random lockup, which is often reported, but it happens *every time*.

In addition, I randomly experience X freezes, even with acceleration disabled.

Revision history for this message
Rüdiger Kupper (ruediger.kupper) wrote :
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Rüdiger Kupper (ruediger.kupper) wrote :
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Rüdiger Kupper (ruediger.kupper) wrote :
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Rüdiger Kupper (ruediger.kupper) wrote :

This is with oneiric's version of xserver-xorg-video-intel.

Revision history for this message
penalvch (penalvch) wrote :

Rüdiger Kupper, this bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? If so, could you please test for this with the latest development release of Ubuntu? ISO images are available from http://cdimage.ubuntu.com/daily-live/current/ .

If it remains an issue, could you please run the following command in the development release from a Terminal (Applications->Accessories->Terminal), as it will automatically gather and attach updated debug information to this report:

apport-collect -p linux <replace-with-bug-number>

Also, could you please test the latest upstream kernel available (not the daily folder) following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested. For example:
kernel-fixed-upstream-v3.13-rc1

This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. As well, please remove the tag:
needs-upstream-testing

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

As well, please remove the tag:
needs-upstream-testing

Once testing of the upstream kernel is complete, please mark this bug's Status as Confirmed. Please let us know your results. Thank you for your understanding.

affects: xserver-xorg-video-intel (Ubuntu) → linux (Ubuntu)
Changed in linux (Ubuntu):
importance: Undecided → Medium
status: New → Incomplete
Revision history for this message
Rüdiger Kupper (ruediger.kupper) wrote :

Christopher,
my original bug report was with the oneiric version of Ubuntu. Since then, things have much approved with intel i915 graphics. They are, how ever, far from good, even with the saucy release.

This is the network for a German school with approx. 700 users. We have eight LTSP servers and all identical clients. Those clients are Pentium IV machines with onboard intel graphics. They *all* suffer from the intel graphics problems, which persist since I began my duty at this school, which was with the jaunty release. Since then, intel graphics have *never* worked, and they continue not to work until today (since 4,5 years!): Intel graphics on Ubuntu with remote X is a constant source of concern.

To clarify my setting: I run Edubuntu 13.10 on a number of LTSP clients. This means *the X client is remote* -- a thing that X was explicitly designed for. Actually this is the only reason that there is X: Running low-power terminals on a high-power server.
This should work like hell. But: It doesn't. Not at all.

- There is no hardware acceleration with my Intel clients with remote X
- graphics lock up at unpredictable times
- graphics reproducibly fail on certain applications
- I cannot even log in with Unity or the gnome-flashback-compiz session

In short: remote X does not work with intel clients in any other mode but VGA mode. This mode makes my P-IV-clients react and look like rubbish. And that's about the impression that my students get from Ubuntu at my school. Sorry for telling you the truth: Ubuntu makes for a very bad experience on distributed, older hardware. When I began my career, I learned that this was Linux's original domain: low-power hardware in distributed networks. Looks this is no longer true.

I will go and test the current release and current kernel and help wherever I can. However, I cannot understand how a chipset that is around for many years now and built onto a relevant number of mainboards is still not working in Ubuntu -- the distribution that prides itself in supporting the most hardware.

Revision history for this message
penalvch (penalvch) wrote :

Rüdiger Kupper, regarding your LTSP setup, in order for any of the issues you brought up to be addressed, it would be best to file one report, per problem, per hardware combination (ex. graphics lock up at unpredictable times would be a good start).

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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