No desktop on 11.10 and 12.04 for amd graphic card

[baishulianmeng]

First, when i click the button "Try Ubuntu", then I saw a blank screen with just the cursor of my mouse.

Then, I rebooted and clicked F6 and disabled "Nomodeset". This time, I could get into the desktop.

Everything is fine except on the upper-left corner, the word "Desktop" is missing from the upper panel.

I launch Firefox, then I can see "Firefox" appearing on upper-left corner, and I can see "Home" "Ubuntu software center" are fine as well.

The problem appears both on Ubuntu 11.10 and 12.04

My laptop is Dell M5030 with cpu Amd P320 and graphic card Amd/Ati mhd 4250.

Just in case of my expression may be not clear enough, I screenshot a snap attached below.

If any further information about this problem is needed, please do not hesitate to contact me through <email address hidden>
---
ApportVersion: 1.90-0ubuntu1
Architecture: i386
CasperVersion: 1.292
DistroRelease: Ubuntu 12.04
LiveMediaBuild: Ubuntu 12.04 LTS "Precise Pangolin" - Alpha i386 (20111127)
Package: unity-2d 4.12.0-0ubuntu2
PackageArchitecture: all
ProcEnviron:
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 3.2.0-1.3-generic 3.2.0-rc2
Tags: precise running-unity unity-2d
Uname: Linux 3.2.0-1-generic i686
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
---
ApportVersion: 1.23-0ubuntu3
Architecture: i386
CasperVersion: 1.287
DistroRelease: Ubuntu 11.10
LiveMediaBuild: Ubuntu 11.10 "Oneiric Ocelot" - Release i386 (20111012)
Package: unity-2d 4.12.0-0ubuntu1
PackageArchitecture: all
ProcEnviron:
 LC_CTYPE=en_US.UTF-8
 PATH=(custom, no user)
 LANG=
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 3.0.0-12.20-generic 3.0.4
Tags: oneiric running-unity unity-2d
Uname: Linux 3.0.0-12-generic i686
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare

[Ubuntu Foundations Team Bug Bot (crichton)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. It seems that your bug report is not filed about a specific source package though, rather it is just filed against Ubuntu in general. It is important that bug reports be filed about source packages so that people interested in the package can find the bugs about it. You can find some hints about determining what package your bug might be about at https://wiki.ubuntu.com/Bugs/FindRightPackage. You might also ask for help in the #ubuntu-bugs irc channel on Freenode.

To change the source package that this bug is filed about visit https://bugs.launchpad.net/ubuntu/+bug/900563/+editstatus and add the package name in the text box next to the word Package.

[This is an automated message. I apologize if it reached you inappropriately; please just reply to this message indicating so.]

[Vadim Rutkovsky (roignac)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. Please execute the following command, as it will automatically gather debugging information, in a terminal:

  apport-collect 900563

When reporting bugs in the future please use apport by using 'ubuntu-bug' and the name of the package affected. You can learn more about this functionality at https://wiki.ubuntu.com/ReportingBugs.

[baishulianmeng (baishulianmeng)]

apport information

[baishulianmeng (baishulianmeng)]

apport information

[baishulianmeng (baishulianmeng)]

Ah, the dependencies file in #4 is from Ubuntu 12.04.

And #5 is from Ubuntu 11.10

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[Dariusz Panasiuk (dariusz.panasiuk)]

Hello

I experience the same on Dell Inspiron M5030 with Mobility Radeon HD 4200 Graphic.

Ticket raised with all logs: https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1051712
Raport for this laptop: https://wiki.ubuntu.com/Testing/Laptop/precise/DellInspironM5030

To summarise:
 * laptop doesn't boot with ubuntu 12.04.1 disk
 * laptop boots fine Ubuntu with "acpi=off"
 * jockey supplied proprietary drivers don't work
 * driver from AMD website (amd-driver-installer-12.6-legacy-x86.x86_64.run) solves problems and makes this laptop usable
 * as an extra info, Linux Mint Debian boots this laptop fine into Mate environment

cheers

Daz