Update Manager is in Launcher and Alt-Tab list, but I can't switch to it

[Jeff Johnson]

The Update Manager recently started itself and found two updates. I can tell by the icon in the launcher. The icon has a (2) on it and a little white arrow saying the application is running. I can also see the update-manager process in a 'ps -A' list. Alt-Tab also shows the Update Manager.

The problem is I can't get Update Manager to show up. If I click on the icon or Alt-Tab to it, nothing happens. I don't see any GUI window pop up. I've never had any issues starting it manually, but when it starts on it's own after finding an update, I can't switch to it.

[RedSingularity (redsingularity)]

Sorry for the delay. Are you still having this problem with the latest updates?
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[Jeff Johnson (jeffjohnson0)]

I think it is still a problem, but now my memory is a bit fuzzy on it. Is there anyway to launch the Update Manager similar to the way it will open automatically? When I launch it by hand it works normally, so I have to wait for updates before I see the behavior.

[RedSingularity (redsingularity)]

Thats fine, there is no rush. Confirm if its still an issue when more updates are available.
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[Jeff Johnson (jeffjohnson0)]

Saw another update yesterday and the problem still exists.

[RedSingularity (redsingularity)]

Seems to be working fine on my test system. Whats your output of:

apt-cache policy update-manager
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[Jeff Johnson (jeffjohnson0)]

Here's the output:
---
jeff@Laptop1:~$ apt-cache policy update-manager
update-manager:
  Installed: 1:0.152.25.5
  Candidate: 1:0.152.25.5
  Version table:
 *** 1:0.152.25.5 0
        500 http://us.archive.ubuntu.com/ubuntu/ oneiric-updates/main i386 Packages
        500 http://security.ubuntu.com/ubuntu/ oneiric-security/main i386 Packages
        100 /var/lib/dpkg/status
     1:0.152.25 0
        500 http://us.archive.ubuntu.com/ubuntu/ oneiric/main i386 Packages
---

[RedSingularity (redsingularity)]

1) Run: sudo apt-get remove update-manager

2) Post the output of:

sudo find / -name *update-manager*

NOTE: Dont reinstall update-manager just yet. You will need to purge some files that will appear with the help of the 'find' command.
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[Jeff Johnson (jeffjohnson0)]

Thanks for the suggestion, sorry, I've been slow to try it.

1) Removed update-manager, everything looked o.k.
2) find update-manager:

[Jeff Johnson (jeffjohnson0)]

(Hit Enter too fast.)
Thanks for the suggestion, sorry, I've been slow to try it.

1) Removed update-manager, everything looked o.k.
2) find update-manager:
jeff@Laptop1:~$ sudo find / -name *update-manager*
/etc/update-manager
/usr/share/update-manager
/usr/share/doc/update-manager-core
/usr/share/locale-langpack/en_AU/LC_MESSAGES/update-manager.mo
/usr/share/locale-langpack/en_GB/LC_MESSAGES/update-manager.mo
/usr/share/locale-langpack/en_CA/LC_MESSAGES/update-manager.mo
/usr/share/icons/Humanity/apps/32/update-manager.svg
/usr/share/icons/Humanity/apps/24/update-manager.svg
/usr/share/icons/Humanity/apps/48/update-manager.svg
/usr/share/app-install/icons/update-manager.png
/usr/share/app-install/desktop/update-manager:update-manager.desktop
/usr/share/apport/package-hooks/source_update-manager.py
/usr/lib/update-manager
/var/lib/update-manager
/var/lib/dpkg/info/update-manager-core.preinst
/var/lib/dpkg/info/update-manager-core.prerm
/var/lib/dpkg/info/update-manager-core.list
/var/lib/dpkg/info/update-manager-core.conffiles
/var/lib/dpkg/info/update-manager-core.postinst
/var/lib/dpkg/info/update-manager-core.md5sums
/home/jeff/.cache/update-manager-core
/home/jeff/.gconf/apps/update-manager
jeff@Laptop1:~$

What's next?

--Jeff

[RedSingularity (redsingularity)]

I am attaching a file with the commands to run. You can run them one at a time or just execute the file I attached and it will run all the commands for you.

When your done run the find command above and paste the output here again.
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[RedSingularity (redsingularity)]

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http://wiki.ubuntu.com/BugSquad

[Jeff Johnson (jeffjohnson0)]

I deleted the files and re-ran the 'find' command. Here is the output:

jeff@Laptop1:~$ sudo find / -name *update-manager*
/usr/share/doc/update-manager-core
/usr/share/locale-langpack/en_AU/LC_MESSAGES/update-manager.mo
/usr/share/locale-langpack/en_GB/LC_MESSAGES/update-manager.mo
/usr/share/locale-langpack/en_CA/LC_MESSAGES/update-manager.mo
/usr/share/icons/Humanity/apps/32/update-manager.svg
/usr/share/icons/Humanity/apps/24/update-manager.svg
/usr/share/icons/Humanity/apps/48/update-manager.svg
/usr/share/app-install/icons/update-manager.png
/usr/share/app-install/desktop/update-manager:update-manager.desktop
/usr/share/apport/package-hooks/source_update-manager.py
/var/lib/dpkg/info/update-manager-core.preinst
/var/lib/dpkg/info/update-manager-core.prerm
/var/lib/dpkg/info/update-manager-core.list
/var/lib/dpkg/info/update-manager-core.conffiles
/var/lib/dpkg/info/update-manager-core.postinst
/var/lib/dpkg/info/update-manager-core.md5sums
jeff@Laptop1:~$

[RedSingularity (redsingularity)]

Looks good. Now:

sudo apt-get install update-manager

See if the problem cleared up.
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[Launchpad Janitor (janitor)]

[Expired for update-manager (Ubuntu) because there has been no activity for 60 days.]

[Tim Hockin (thockin-hockin)]

I have this problem on Precise...