Touchpad stops working on Samsung N310 shortly after first boot of Precise Alpha1

Bug #897623 reported by Brendan Donegan
10
This bug affects 2 people
Affects Status Importance Assigned to Milestone
xserver-xorg-input-synaptics (Ubuntu)
Confirmed
High
Canonical Desktop Team

Bug Description

After installing the Alpha1 candidate for Precise and doing some ad-hoc testing for a while, the touchpad on my Samsung N310 stops working. Plugging in a USB mouse allows me to use a pointing device but the touchpad is dead.

I have seen this problem before and the touchpad only ever does this on first boot, so I'll update the bug if that's the case again or it keeps happening.
---
ApportVersion: 1.24-0ubuntu1
Architecture: i386
DistUpgraded: Fresh install
DistroCodename: precise
DistroRelease: Ubuntu 12.04
DistroVariant: ubuntu
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Alpha i386 (20111031)
MachineType: SAMSUNG ELECTRONICS CO., LTD. N310
Package: xserver-xorg-input-synaptics 1.4.1-1ubuntu2
PackageArchitecture: i386
ProcEnviron:
 LANGUAGE=en_GB:en
 PATH=(custom, no user)
 LANG=en_GB.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.1.0-2-generic root=UUID=a4e24467-0bcb-432c-8187-feb0b0da95c7 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.1.0-2.3-generic 3.1.0
Tags: precise running-unity ubuntu regression reproducible
Uname: Linux 3.1.0-2-generic i686
UnreportableReason: This is not an official Ubuntu package. Please remove any third party package and try again.
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
dmi.bios.date: 04/27/2009
dmi.bios.vendor: Phoenix Technologies Ltd.
dmi.bios.version: 03BA.M030.20090427.CYH
dmi.board.name: N310
dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD.
dmi.board.version: Not Applicable
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD.
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnPhoenixTechnologiesLtd.:bvr03BA.M030.20090427.CYH:bd04/27/2009:svnSAMSUNGELECTRONICSCO.,LTD.:pnN310:pvrNotApplicable:rvnSAMSUNGELECTRONICSCO.,LTD.:rnN310:rvrNotApplicable:cvnSAMSUNGELECTRONICSCO.,LTD.:ct10:cvrN/A:
dmi.product.name: N310
dmi.product.version: Not Applicable
dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD.
version.compiz: compiz 1:0.9.6+bzr20110929-0ubuntu5
version.libdrm2: libdrm2 2.4.26-1ubuntu1
version.libgl1-mesa-dri: libgl1-mesa-dri 7.11-0ubuntu4
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 7.11-0ubuntu4
version.xserver-xorg: xserver-xorg 1:7.6+7ubuntu7
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.6.0-1ubuntu13
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:6.14.99~git20110811.g93fc084-0ubuntu1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.15.901-1ubuntu2
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:0.0.16+git20110411+8378443-1

Revision history for this message
Brendan Donegan (brendan-donegan) wrote : BootDmesg.txt

apport information

tags: added: apport-collected precise regression reproducible running-unity ubuntu
description: updated
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Brendan Donegan (brendan-donegan) wrote : CurrentDmesg.txt

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Brendan Donegan (brendan-donegan) wrote : Dependencies.txt

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Brendan Donegan (brendan-donegan) wrote : DpkgLog.txt

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Brendan Donegan (brendan-donegan) wrote : Lspci.txt

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Brendan Donegan (brendan-donegan) wrote : Lsusb.txt

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Brendan Donegan (brendan-donegan) wrote : ProcCpuinfo.txt

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Brendan Donegan (brendan-donegan) wrote : ProcInterrupts.txt

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Brendan Donegan (brendan-donegan) wrote : ProcModules.txt

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Brendan Donegan (brendan-donegan) wrote : UdevDb.txt

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Brendan Donegan (brendan-donegan) wrote : UdevLog.txt

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Brendan Donegan (brendan-donegan) wrote : dmidecode.txt.txt

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Brendan Donegan (brendan-donegan) wrote : locale.txt

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Brendan Donegan (brendan-donegan) wrote : peripherals.txt

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Brendan Donegan (brendan-donegan) wrote : setxkbmap.txt

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Brendan Donegan (brendan-donegan) wrote : xinput.txt

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Brendan Donegan (brendan-donegan) wrote : xkbcomp.txt

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tags: added: iso-testing
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Bryce Harrington (bryce) wrote :

Same as bug #894486?

Changed in xserver-xorg-input-synaptics (Ubuntu):
importance: Undecided → High
assignee: nobody → Canonical Desktop Team (canonical-desktop-team)
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in xserver-xorg-input-synaptics (Ubuntu):
status: New → Confirmed
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