Troubles with printer.

[massimiliano Ferretti]

La stampante, per quanto sia regolarmente connessa al computer non funziona. Nella migliore delle ipotesi stampa sbagliando però i caratteri e, nella peggiore, non stampa proprio

ProblemType: Bug
DistroRelease: Ubuntu 11.10
Package: gedit 3.2.1-0ubuntu2
ProcVersionSignature: Ubuntu 3.0.0-13.22-generic 3.0.6
Uname: Linux 3.0.0-13-generic i686
ApportVersion: 1.23-0ubuntu4
Architecture: i386
Date: Wed Nov 23 15:08:41 2011
ExecutablePath: /usr/bin/gedit
InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Release i386 (20101007)
ProcEnviron:
 PATH=(custom, no user)
 LANG=it_IT.UTF-8
 SHELL=/bin/bash
SourcePackage: gedit
UpgradeStatus: Upgraded to oneiric on 2011-10-17 (37 days ago)
---
ApportVersion: 1.23-0ubuntu4
Architecture: i386
DistroRelease: Ubuntu 11.10
InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Release i386 (20101007)
Lpstat:
 device for Hewlett-Packard-HP-LaserJet-M1536dnf-MFP: hp:/net/HP_LaserJet_M1536dnf_MFP?ip=192.168.0.48
 device for HP-LaserJet-P1005: hp:/usb/HP_LaserJet_P1005?serial=BC02CSG
MachineType: System manufacturer P5K-VM
Package: cups 1.5.0-8ubuntu5
PackageArchitecture: i386
Papersize: a4
PpdFiles:
 Hewlett-Packard-HP-LaserJet-M1536dnf-MFP: HP LaserJet M1536dnf MFP Postscript (recommended)
 HP-LaserJet-P1005: HP LaserJet P1005 Foomatic/foo2xqx (recommended)
ProcEnviron:
 PATH=(custom, no user)
 LANG=it_IT.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.0.0-13-generic root=UUID=5e836ac8-ed72-4864-9716-0d1598b6dc02 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.0.0-13.22-generic 3.0.6
Tags: oneiric
Uname: Linux 3.0.0-13-generic i686
UpgradeStatus: Upgraded to oneiric on 2011-10-17 (37 days ago)
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
dmi.bios.date: 08/07/2008
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 1001
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: P5K-VM
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: Rev 1.xx
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1001:bd08/07/2008:svnSystemmanufacturer:pnP5K-VM:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP5K-VM:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: P5K-VM
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer

[Phil. V (philip.v)]

Thanks for your bug report. I packaged this against CUPS, as it concerns a printing problem. Could you please run the following command in a terminal:
apport-collect 894006

That will add relevant debugging and system information regarding printing problems to your report, as this was originally packaged against gedit.

Also, I see that your bug report isn't in English. Could you possibly translate it? Most developers and bug triagers speak English, so having the report in English will make it easier to work on.

[massimiliano Ferretti (massimilianoferretti)]

I speek english not very well so i'll try to translate bug report.
Printer is an HP P1005 and before to pass to the actual ubuntu version i
had not printing problems.
After teh passage to the actual ubuntu version i can't use printer
because, in better cases in the printings risult many character errrors
(the letter a is printed with ' caracter; the letter n risult printed
with character , etc. etc.); in worst cases the printer simply not print
(i have only white page).
I have tried to change printer but i have had the same risult.
Theese are the problems. Can i hope to solve thinghs in short period or
i'll must change software?
You must know that i work with this computer and relative printer.
Waiting for an answer, sorry for mine errors in transalting and Thank
you very much.

Il giorno mer, 23/11/2011 alle 16.24 +0000, Phil. V ha scritto:
> Thanks for your bug report. I packaged this against CUPS, as it concerns a printing problem. Could you please run the following command in a terminal:
> apport-collect 894006
>
> That will add relevant debugging and system information regarding
> printing problems to your report, as this was originally packaged
> against gedit.
>
> Also, I see that your bug report isn't in English. Could you possibly
> translate it? Most developers and bug triagers speak English, so having
> the report in English will make it easier to work on.
>
> ** Package changed: gedit (Ubuntu) => cups (Ubuntu)
>
> ** Changed in: cups (Ubuntu)
> Status: New => Incomplete
>

[massimiliano Ferretti (massimilianoferretti)]

apport information

[massimiliano Ferretti (massimilianoferretti)]

apport information

[massimiliano Ferretti (massimilianoferretti)]

apport information

[massimiliano Ferretti (massimilianoferretti)]

apport information

[massimiliano Ferretti (massimilianoferretti)]

apport information

[massimiliano Ferretti (massimilianoferretti)]

apport information

[massimiliano Ferretti (massimilianoferretti)]

apport information

[massimiliano Ferretti (massimilianoferretti)]

apport information

[massimiliano Ferretti (massimilianoferretti)]

apport information

[massimiliano Ferretti (massimilianoferretti)]

apport information

[massimiliano Ferretti (massimilianoferretti)]

apport information

[massimiliano Ferretti (massimilianoferretti)]

apport information

[massimiliano Ferretti (massimilianoferretti)]

apport information

[Phil. V (philip.v)]

Thanks for translating and attaching the apport information. Could you test the fix in bug 891074 and see if it resolves your problem? If it doesn't please comment on that report saying so.