package cups 1.4.3-1ubuntu1.5 failed to install/upgrade: subprocess installed post-installation script returned error exit status 1

[jackie]

I don't know anything technical about computers except that when upgrading from 9.04 to 10.04, the printer drivers didn't work. I tried to do the automatic updates available and this is the result. It would appear the printer is the underlying issue????/

ProblemType: Package
DistroRelease: Ubuntu 10.04
Package: cups 1.4.3-1ubuntu1.5
ProcVersionSignature: Ubuntu 2.6.32-35.78-generic 2.6.32.46+drm33.20
Uname: Linux 2.6.32-35-generic i686
NonfreeKernelModules: fglrx
Architecture: i386
CupsErrorLog:
 E [22/Nov/2011:13:51:30 +1000] Unable to backup printers.conf - Operation not permitted
 E [22/Nov/2011:13:51:30 +1000] Unable to save printers.conf - Permission denied
 E [22/Nov/2011:13:51:30 +1000] Unable to restore printers.conf - Operation not permitted
Date: Tue Nov 22 14:00:23 2011
ErrorMessage: subprocess installed post-installation script returned error exit status 1
Lpstat:
 device for MP630-series: usb://Canon/MP630%20series
 device for ScottPrinter: smb://WORKGROUP/JUPITER/Canon%20iP4500%20series
MachineType: TOSHIBA Satellite L300D
Papersize: a4
PpdFiles:
 ScottPrinter: Canon PIXMA iP4500 - CUPS+Gutenprint v5.2.3
 MP630-series: Canon MP630 series Ver.3.00
ProcCmdLine: root=UUID=14126890-b1eb-43ea-bcbc-abc2ee1c9c36 ro quiet splash
SourcePackage: cups
Title: package cups 1.4.3-1ubuntu1.5 failed to install/upgrade: subprocess installed post-installation script returned error exit status 1
dmi.bios.date: 07/07/2008
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: 1.20
dmi.board.asset.tag: No Asset Tag
dmi.board.name: Ant3
dmi.board.vendor: ATI Corp.
dmi.board.version: Base Board Version
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: AMD
dmi.chassis.version: None
dmi.modalias: dmi:bvnInsydeCorp.:bvr1.20:bd07/07/2008:svnTOSHIBA:pnSatelliteL300D:pvrPSLC8A-02T00Y:rvnATICorp.:rnAnt3:rvrBaseBoardVersion:cvnAMD:ct10:cvrNone:
dmi.product.name: Satellite L300D
dmi.product.version: PSLC8A-02T00Y
dmi.sys.vendor: TOSHIBA

[Bryan Quigley (bryanquigley)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. We are sorry that we do not always have the capacity to look at all reported bugs in a timely manner. There have been many changes in Ubuntu since that time you reported the bug and your problem may have been fixed with some of the updates.

This is a package failure between currently unsupported releases so we can no longer work on this.