Ubuntu
network-manager package

cannot connect to umts via qualcomm gobi 2000

Bug #889081 reported by mokabar
16
This bug affects 3 people
Affects Status Importance Assigned to Milestone
network-manager (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

after upgrading from 11.04 to 11.10, i cannot connect to my mobile broadband provider any more.

the modem is detected correctly:

during boot:
Nov 11 13:05:24 thinkpad modem-manager[553]: <info> (Gobi): GSM modem /sys/devices/pci0000:00/0000:00:1d.0/usb2/2-1/2-1.4 claimed port ttyUSB1

prbly after entering pin:
Nov 11 13:05:53 thinkpad modem-manager[553]: <info> Modem /org/freedesktop/ModemManager/Modems/0: unlock no longer required
Nov 11 13:05:53 thinkpad modem-manager[553]: <info> Modem /org/freedesktop/ModemManager/Modems/0: # unlock retries is 0

but when i try to connect:

Nov 11 13:05:59 thinkpad NetworkManager[573]: <info> (wlan0): supplicant interface state: starting -> ready
Nov 11 13:05:59 thinkpad NetworkManager[573]: <info> (wlan0): device state change: unavailable -> disconnected (reason 'supplicant-available') [20 30 42]
Nov 11 13:05:59 thinkpad NetworkManager[573]: <info> (wlan0): supplicant interface state: ready -> inactive
Nov 11 13:06:00 thinkpad NetworkManager[573]: <info> (wlan0): device state change: disconnected -> unavailable (reason 'none') [30 20 0]
Nov 11 13:06:00 thinkpad NetworkManager[573]: <info> (wlan0): deactivating device (reason 'none') [0]
Nov 11 13:06:00 thinkpad NetworkManager[573]: <info> (wlan0): taking down device.
Nov 11 13:06:00 thinkpad NetworkManager[573]: <info> WiFi hardware radio set disabled
Nov 11 13:06:00 thinkpad NetworkManager[573]: <info> WiFi now disabled by radio killswitch
Nov 11 13:06:01 thinkpad modem-manager[553]: <info> (ttyUSB1) opening serial port...
Nov 11 13:06:01 thinkpad modem-manager[553]: <info> Modem /org/freedesktop/ModemManager/Modems/0: state changed (disabled -> enabling)
Nov 11 13:06:01 thinkpad modem-manager[553]: Invalid error code: 303
Nov 11 13:06:01 thinkpad modem-manager[553]: <info> Modem /org/freedesktop/ModemManager/Modems/0: state changed (enabling -> enabled)
Nov 11 13:06:01 thinkpad NetworkManager[573]: <info> WWAN now enabled by management service
Nov 11 13:06:01 thinkpad modem-manager[553]: <info> Modem /org/freedesktop/ModemManager/Modems/0: state changed (enabled -> registered)
Nov 11 13:06:04 thinkpad NetworkManager[573]: <info> Activation (ttyUSB1) starting connection 'Bob'
Nov 11 13:06:04 thinkpad NetworkManager[573]: <info> (ttyUSB1): device state change: disconnected -> prepare (reason 'none') [30 40 0]
Nov 11 13:06:04 thinkpad NetworkManager[573]: <info> Activation (ttyUSB1) Stage 1 of 5 (Device Prepare) scheduled...
Nov 11 13:06:04 thinkpad NetworkManager[573]: <info> Activation (ttyUSB1) Stage 1 of 5 (Device Prepare) started...
Nov 11 13:06:04 thinkpad NetworkManager[573]: <info> (ttyUSB1): device state change: prepare -> need-auth (reason 'none') [40 60 0]
Nov 11 13:06:04 thinkpad NetworkManager[573]: <info> Activation (ttyUSB1) Stage 1 of 5 (Device Prepare) complete.
Nov 11 13:06:09 thinkpad NetworkManager[573]: <info> Activation (ttyUSB1) Stage 1 of 5 (Device Prepare) scheduled...
Nov 11 13:06:09 thinkpad NetworkManager[573]: <info> Activation (ttyUSB1) Stage 1 of 5 (Device Prepare) started...
Nov 11 13:06:09 thinkpad NetworkManager[573]: <info> (ttyUSB1): device state change: need-auth -> prepare (reason 'none') [60 40 0]
Nov 11 13:06:09 thinkpad NetworkManager[573]: <info> Activation (ttyUSB1) Stage 1 of 5 (Device Prepare) complete.
Nov 11 13:06:09 thinkpad NetworkManager[573]: <warn> GSM connection failed: (32) Operation not supported
Nov 11 13:06:09 thinkpad NetworkManager[573]: <info> (ttyUSB1): device state change: prepare -> failed (reason 'unknown') [40 120 1]
Nov 11 13:06:09 thinkpad NetworkManager[573]: <warn> Activation (ttyUSB1) failed.
Nov 11 13:06:09 thinkpad NetworkManager[573]: <info> (ttyUSB1): device state change: failed -> disconnected (reason 'none') [120 30 0]
Nov 11 13:06:09 thinkpad NetworkManager[573]: <info> (ttyUSB1): deactivating device (reason 'none') [0]
Nov 11 13:06:09 thinkpad NetworkManager[573]: nm_system_iface_flush_routes: assertion `ifindex > 0' failed
Nov 11 13:06:09 thinkpad NetworkManager[573]: nm_system_iface_flush_addresses: assertion `ifindex > 0' failed
Nov 11 13:06:10 thinkpad NetworkManager[573]: keyfile: updating /etc/NetworkManager/system-connections/Bob
Nov 11 13:06:13 thinkpad NetworkManager[573]: <info> Activation (ttyUSB1) starting connection 'Bob'
Nov 11 13:06:13 thinkpad NetworkManager[573]: <info> (ttyUSB1): device state change: disconnected -> prepare (reason 'none') [30 40 0]
Nov 11 13:06:13 thinkpad NetworkManager[573]: <info> Activation (ttyUSB1) Stage 1 of 5 (Device Prepare) scheduled...
Nov 11 13:06:13 thinkpad NetworkManager[573]: <info> Activation (ttyUSB1) Stage 1 of 5 (Device Prepare) started...
Nov 11 13:06:13 thinkpad NetworkManager[573]: <info> (ttyUSB1): device state change: prepare -> need-auth (reason 'none') [40 60 0]
Nov 11 13:06:13 thinkpad NetworkManager[573]: <info> Activation (ttyUSB1) Stage 1 of 5 (Device Prepare) complete.
Nov 11 13:06:15 thinkpad NetworkManager[573]: <info> Activation (ttyUSB1) Stage 1 of 5 (Device Prepare) scheduled...
Nov 11 13:06:15 thinkpad NetworkManager[573]: <info> Activation (ttyUSB1) Stage 1 of 5 (Device Prepare) started...
Nov 11 13:06:15 thinkpad NetworkManager[573]: <info> (ttyUSB1): device state change: need-auth -> prepare (reason 'none') [60 40 0]
Nov 11 13:06:15 thinkpad NetworkManager[573]: <info> Activation (ttyUSB1) Stage 1 of 5 (Device Prepare) complete.
Nov 11 13:06:15 thinkpad NetworkManager[573]: <warn> GSM connection failed: (32) Operation not supported
Nov 11 13:06:15 thinkpad NetworkManager[573]: <info> (ttyUSB1): device state change: prepare -> failed (reason 'unknown') [40 120 1]
Nov 11 13:06:15 thinkpad NetworkManager[573]: <warn> Activation (ttyUSB1) failed.
Nov 11 13:06:15 thinkpad NetworkManager[573]: <info> (ttyUSB1): device state change: failed -> disconnected (reason 'none') [120 30 0]
Nov 11 13:06:15 thinkpad NetworkManager[573]: <info> (ttyUSB1): deactivating device (reason 'none') [0]
Nov 11 13:06:15 thinkpad NetworkManager[573]: nm_system_iface_flush_routes: assertion `ifindex > 0' failed
Nov 11 13:06:15 thinkpad NetworkManager[573]: nm_system_iface_flush_addresses: assertion `ifindex > 0' failed

not sure if it is a problem with the network-manager or some other component, but as i mentioned before, it used to work in
11.04.

Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in network-manager (Ubuntu):
status: New → Confirmed
Revision history for this message
Michael Heyns (mike-bean-heyns) wrote :

I am having the exact same problem in 11.10 64bit. Only difference is I'm tethering 3G through Nokia phone on ttyACM0.

Revision history for this message
Thomas Hood (jdthood) wrote :

Note: the modem is listed here as known to work:

    https://live.gnome.org/NetworkManager/MobileBroadband/

Revision history for this message
Thomas Hood (jdthood) wrote :

The most important part seems to be:

Nov 11 13:06:09 thinkpad NetworkManager[573]: <info> (ttyUSB1): device state change: need-auth -> prepare (reason 'none') [60 40 0]
Nov 11 13:06:09 thinkpad NetworkManager[573]: <info> Activation (ttyUSB1) Stage 1 of 5 (Device Prepare) complete.
Nov 11 13:06:09 thinkpad NetworkManager[573]: <warn> GSM connection failed: (32) Operation not supported
Nov 11 13:06:09 thinkpad NetworkManager[573]: <info> (ttyUSB1): device state change: prepare -> failed (reason 'unknown') [40 120 1]
Nov 11 13:06:09 thinkpad NetworkManager[573]: <warn> Activation (ttyUSB1) failed.
Nov 11 13:06:09 thinkpad NetworkManager[573]: <info> (ttyUSB1): device state change: failed -> disconnected (reason 'none') [120 30 0]
Nov 11 13:06:09 thinkpad NetworkManager[573]: <info> (ttyUSB1): deactivating device (reason 'none') [0]
Nov 11 13:06:09 thinkpad NetworkManager[573]: nm_system_iface_flush_routes: assertion `ifindex > 0' failed
Nov 11 13:06:09 thinkpad NetworkManager[573]: nm_system_iface_flush_addresses: assertion `ifindex > 0' failed

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