[Dell Latitude E4200] Ambient Light sensor doesn't work

Bug #887776 reported by Alby M
10
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Low
Unassigned

Bug Description

I have a problem with my system, i think it's a kernel issue because light sensor stop to respond after kernel load.

For example, when i am in the GRUB menu, light sensor work correctly and i can enable and disable sensor with FN+left arrow, but when kernel starts to load, without any module loaded (i stop loading to an emergency shell, so i eliminate issues concerning modules or any other software, i.e. gnome-power-manager), light sensor stops to work.

I test my pc with a CentOS 5.5 live (kernel 2.6.18) and it's OK, also in emergency shell, if i try with CentOS 6 (kernel version over 2.6.30) the issue is present, so i think it's a kernel regression, but i'm not sure.

My collegue with a Dell Latitude XT (it's an older series) has not the issue, its ambient light sensor works fine.

with lsinput i identify the Dell Wky Hotkeys and if i check with /lib/udev/keymap -i input/event6 i read:

scan code: 0x4B key code: unknown

So is this a problem related to dell_wmi?

What can i do to identify the issue more precisely?

Ubuntu version: 11.10
---
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
ApportVersion: 1.23-0ubuntu4
Architecture: amd64
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: STAC92xx Analog [STAC92xx Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: alby 2047 F.... pulseaudio
CRDA: Error: [Errno 2] File o directory non esistente
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xf6adc000 irq 47'
   Mixer name : 'Intel Cantiga HDMI'
   Components : 'HDA:111d76b2,10280277,00100302 HDA:80862802,80860101,00100000'
   Controls : 19
   Simple ctrls : 11
DistroRelease: Ubuntu 11.10
HibernationDevice: RESUME=UUID=cb0b4561-895d-4949-8ea3-d84800d86cb7
InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release amd64 (20111011)
MachineType: Dell Inc. Latitude E4200
Package: linux (not installed)
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.0.0-13-generic root=/dev/mapper/Debian-root ro quiet splash quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.0.0-13.22-generic 3.0.6
RelatedPackageVersions:
 linux-restricted-modules-3.0.0-13-generic N/A
 linux-backports-modules-3.0.0-13-generic N/A
 linux-firmware 1.60
StagingDrivers: mei
Tags: oneiric staging
Uname: Linux 3.0.0-13-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm admin cdrom dialout disk libvirtd lpadmin plugdev sambashare
dmi.bios.date: 08/17/2010
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A18
dmi.board.name: 0D516F
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA18:bd08/17/2010:svnDellInc.:pnLatitudeE4200:pvr:rvnDellInc.:rn0D516F:rvr:cvnDellInc.:ct8:cvr:
dmi.product.name: Latitude E4200
dmi.sys.vendor: Dell Inc.

affects: ubuntu → linux (Ubuntu)
Revision history for this message
Brad Figg (brad-figg) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. From a terminal window please run:

apport-collect 887776

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
Alby M (albym-dev) wrote : AcpiTables.txt

apport information

tags: added: apport-collected oneiric staging
description: updated
Revision history for this message
Alby M (albym-dev) wrote : AlsaDevices.txt

apport information

Revision history for this message
Alby M (albym-dev) wrote : AplayDevices.txt

apport information

Revision history for this message
Alby M (albym-dev) wrote : BootDmesg.txt

apport information

Revision history for this message
Alby M (albym-dev) wrote : Card0.Amixer.values.txt

apport information

Revision history for this message
Alby M (albym-dev) wrote : Card0.Codecs.codec.0.txt

apport information

Revision history for this message
Alby M (albym-dev) wrote : Card0.Codecs.codec.2.txt

apport information

Revision history for this message
Alby M (albym-dev) wrote : CurrentDmesg.txt

apport information

Revision history for this message
Alby M (albym-dev) wrote : IwConfig.txt

apport information

Revision history for this message
Alby M (albym-dev) wrote : Lspci.txt

apport information

Revision history for this message
Alby M (albym-dev) wrote : Lsusb.txt

apport information

Revision history for this message
Alby M (albym-dev) wrote : PciMultimedia.txt

apport information

Revision history for this message
Alby M (albym-dev) wrote : ProcCpuinfo.txt

apport information

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Alby M (albym-dev) wrote : ProcEnviron.txt

apport information

Revision history for this message
Alby M (albym-dev) wrote : ProcInterrupts.txt

apport information

Revision history for this message
Alby M (albym-dev) wrote : ProcModules.txt

apport information

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Alby M (albym-dev) wrote : PulseSinks.txt

apport information

Revision history for this message
Alby M (albym-dev) wrote : PulseSources.txt

apport information

Revision history for this message
Alby M (albym-dev) wrote : RfKill.txt

apport information

Revision history for this message
Alby M (albym-dev) wrote : UdevDb.txt

apport information

Revision history for this message
Alby M (albym-dev) wrote : UdevLog.txt

apport information

Revision history for this message
Alby M (albym-dev) wrote : WifiSyslog.txt

apport information

Changed in linux (Ubuntu):
status: Incomplete → Confirmed
Revision history for this message
Joseph Salisbury (jsalisbury) wrote : Re: Dell Latitude e4200 Ambient Light sensor doesn't work

Would it be possible for you to test the latest upstream kernel? It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . If possible, please test the latest v3.2-rcN kernel (Not a kernel in the daily directory). Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag(Only that one tag, please leave the others). This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text.

If this bug is fixed by the mainline kernel, please add the following tag 'kernel-fixed-upstream-KERNEL-VERSION'. For example, if kernel version 3.2-rc1 fixed and issue, the tag would be: 'kernel-fixed-upstream-v3.2-rc1'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'. If you believe this bug does not require upstream testing, please add the tag: 'kernel-upstream-testing-not-needed'.

Thanks in advance.

Changed in linux (Ubuntu):
importance: Undecided → Medium
tags: added: needs-upstream-testing
Revision history for this message
Alby M (albym-dev) wrote :

ok, i have tried kernel linux-image-3.2.0-030200rc2-generic_3.2.0-030200rc2.201111151435_amd64.deb, but the issue is the same

tags: added: kernel-bug-exists-upstream
removed: needs-upstream-testing
Revision history for this message
penalvch (penalvch) wrote :

Alby M, this bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? If so, could you please test for this with the latest development release of Ubuntu? ISO images are available from http://cdimage.ubuntu.com/daily-live/current/ .

If it remains an issue, could you please run the following command in the development release from a Terminal (Applications->Accessories->Terminal), as it will automatically gather and attach updated debug information to this report:

apport-collect -p linux <replace-with-bug-number>

Also, could you please test the latest upstream kernel available (not the daily folder) following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested. For example:
kernel-fixed-upstream-v3.13-rc3

This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. As well, please remove the tag:
needs-upstream-testing

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

As well, please remove the tag:
needs-upstream-testing

Once testing of the upstream kernel is complete, please mark this bug's Status as Confirmed. Please let us know your results. Thank you for your understanding.

tags: added: bios-outdated-a24
no longer affects: linux (Ubuntu)
affects: fedora → linux (Ubuntu)
no longer affects: linux (Ubuntu)
affects: centos → linux (Ubuntu)
Changed in linux (Ubuntu):
status: New → Incomplete
summary: - Dell Latitude e4200 Ambient Light sensor doesn't work
+ Dell [Latitude E4200] Ambient Light sensor doesn't work
Changed in linux (Ubuntu):
importance: Undecided → Medium
importance: Medium → Low
summary: - Dell [Latitude E4200] Ambient Light sensor doesn't work
+ [Dell Latitude E4200] Ambient Light sensor doesn't work
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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