Enigmime Service Not available

Bug #886589 reported by Mathilda Young
20
This bug affects 3 people
Affects Status Importance Assigned to Milestone
enigmail (Ubuntu)
Fix Released
Undecided
Rolf Leggewie

Bug Description

Enigmail cannot find the GnuPG program, even when I try to open it from /usr/bin/gpg, so I get this error message: Enigmail: Enigmime Service not available

To permanently avoid this alert, either fix the problem or uninstall Enigmail. Click on the Help button for more details.

................
And I cannot decrypt, encrypt, or sign any emails.

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: enigmail 2:1.3.2-0ubuntu1
ProcVersionSignature: Ubuntu 3.1.0-2.3-generic 3.1.0
Uname: Linux 3.1.0-2-generic i686
NonfreeKernelModules: nvidia
ApportVersion: 1.25-0ubuntu1
Architecture: i386
Date: Sat Nov 5 10:53:29 2011
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Alpha i386 (20111104)
ProcEnviron:
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: enigmail
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Mathilda Young (gtrsdk) wrote :
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in enigmail (Ubuntu):
status: New → Confirmed
Revision history for this message
Micah Lee (micahflee) wrote :

I was getting this too, and I think it started when I upgraded thunderbird to 7.0.1+build1+nobinonly-0ubuntu1.

I opened the enigmail preferences and manually set the GnuPG program to be /usr/bin/gpg, but the error kept coming. So I removed the enigmail package from ubuntu altogether and instead installed enigmail from addons.mozilla.org, and everything is working fine now.

Revision history for this message
Rolf Leggewie (r0lf) wrote :

does this ever occur in trusty or later?

enigmail works fine for me in trusty.

Changed in enigmail (Ubuntu):
assignee: nobody → Rolf Leggewie (r0lf)
status: Confirmed → Incomplete
Revision history for this message
Hans Deragon (deragon) wrote :

I do not have this problem anymore. Enigmail works fine for me with Thunderbird 45.4.0 and Ubuntu 16.04 LTS Xenial Xerus.

Revision history for this message
Rolf Leggewie (r0lf) wrote :

Thank you, Hans. Matthew, how about you?

Revision history for this message
Rolf Leggewie (r0lf) wrote :

Closing as fixed.

Changed in enigmail (Ubuntu):
status: Incomplete → Fix Released
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