JPilot no longer connecting to Palm on port usb: under Ubuntu 11.1o

[trigeek]

Jpilot worked perfectly with Ubuntu 11.04 but no longer connects after upgrade to Ubuntu 11.10. Have tried this on 2 different computers with same outcome.

ProblemType: Bug
DistroRelease: Ubuntu 11.10
Package: jpilot 1.8.1.1-1
ProcVersionSignature: Ubuntu 3.0.0-12.20-generic 3.0.4
Uname: Linux 3.0.0-12-generic i686
ApportVersion: 1.23-0ubuntu3
Architecture: i386
Date: Wed Oct 26 10:13:45 2011
InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release i386 (20100429)
ProcEnviron:
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: jpilot
UpgradeStatus: Upgraded to oneiric on 2011-10-20 (5 days ago)

[Rainer (r-e-l)]

I have been the same problem!

[madpentiste (antoine-messiah)]

I also have the same problem. It worked fine on 10.04 LTS, but not on 12.04. My palm is a Tungsten E2.

It is not a problem of device recognition, since the Palm shows up in the list when typing "lsusb" in a terminal, once the "HotSync" button is hit.

Since I still have a computer with 10.04, I found a workaround, but it is cumbersome: I launch jpilot and execute the sync on that 10.04 computer, then transfer the /home/user/.jpilot folder from the 10.04 computer to the 12.04 computer.

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[madpentiste (antoine-messiah)]

Continuation of my posting #3:
------------------------------------------

The failure to Sync that I described in my posting #3 happenned under Xubuntu 12.04 with a Mate desktop. I tried a Sync on a computer installed with plain Ubuntu 12.04 and a Gnome 2 desktop (a.k.a. Gnome-classic -- packages gnome-core), and it worked fine !!!

This narrows the problem down to the desktop environment. I hope that Xubuntu, Mate and J-Pilot developers will work side-by-side to fix it !!

[Ludovic Rousseau (ludovic-rousseau-gmail)]

jpilot maintainer speaking,
Jpilot should not work differently with Xubuntu.

You can install the pilot-xfer package and use "pilot-xfer -l -p usb:" to check the connection between the Palm and the computer.
That is the first debug step.

[madpentiste (antoine-messiah)]

I found a fix, that worked on Xubuntu and on Ubuntu 12.04. (cf. http://doc.ubuntu-fr.org/jpilot?&#ca_ne_marche_pas)

Below are the steps, in French (cf. http://doc.ubuntu-fr.org/jpilot?&#ca_ne_marche_pas) and in English

1°) installer les paquets syncbbdb, pilot-link, et pilot-manager
2°) vérifier que vous faisiez partie du groupe "dialout" (ou modifié ce groupe pour vous y inclure)
3°) redémarrer votre ordinateur

1°) install packages syncbbdb, pilot-link, and pilot-manager
2°) check that you belong to the group "dialout" (if not, modify that group in order to belong to it)
3°) restart your computer