IMAP account: [Errno -2] Name or service not known

[aslam karachiwala]

Below is the error traceback from my /tmp/cloudsn-<user>.log corresponding to an IMAP account in CloudSN-- the email check seems to work only the first time after CloudSN launches, which is the only time the notification reports the email count as expected.

ERROR:cloudsn:Error trying to update the account <imap_account_name>: [Errno -2] Name or service not known
Traceback (most recent call last):
  File "/usr/lib/pymodules/python2.7/cloudsn/core/controller.py", line 162, in __real_update_account
    self.am.update_account(acc)
  File "/usr/lib/pymodules/python2.7/cloudsn/core/account.py", line 222, in update_account
    acc.provider.update_account (acc)
  File "/usr/lib/pymodules/python2.7/cloudsn/providers/imapprovider.py", line 59, in update_account
    mails = g.get_mails()
  File "/usr/lib/pymodules/python2.7/cloudsn/providers/imapprovider.py", line 195, in get_mails
    self.__connect()
  File "/usr/lib/pymodules/python2.7/cloudsn/providers/imapprovider.py", line 188, in __connect
    self.mbox = imaplib.IMAP4_SSL(self.host, self.port)
  File "/usr/lib/python2.7/imaplib.py", line 1148, in __init__
    IMAP4.__init__(self, host, port)
  File "/usr/lib/python2.7/imaplib.py", line 163, in __init__
    self.open(host, port)
  File "/usr/lib/python2.7/imaplib.py", line 1159, in open
    self.sock = socket.create_connection((host, port))
  File "/usr/lib/python2.7/socket.py", line 553, in create_connection
    for res in getaddrinfo(host, port, 0, SOCK_STREAM):
gaierror: [Errno -2] Name or service not known

[perriman (chuchiperriman)]

It is not a cloudsn problem, is a problem with your computer, inet connection, DNS etc.