Crash when saving text document / libraptor

Bug #880294 reported by Christian Weiske
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
libreoffice (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

Saving files in libreoffice writer does not work at all.

1. Start lowriter
2. Write a single letter, e.g. "a"
3. save: filename "test"
4. click "save"
5. LibreOffice crashes

Output on the shell:

(soffice:25118): Gtk-WARNING **: Unable to retrieve the file info for `file:///home/cweiske/test': Error stating file '/home/cweiske/test': No such file or directory
Raptor compiled with version 10901 but raptor_new_world() was initialised with version 20002
librdf fatal - rdf_raptor.c:136:librdf_init_raptor: fatal error: failed to initialize raptor

ProblemType: Bug
DistroRelease: Ubuntu 11.10
Package: libreoffice-writer 1:3.4.3-3ubuntu2
ProcVersionSignature: Ubuntu 3.0.0-12.20-generic 3.0.4
Uname: Linux 3.0.0-12-generic x86_64
ApportVersion: 1.23-0ubuntu3
Architecture: amd64
Date: Sun Oct 23 12:44:17 2011
InstallationMedia: Ubuntu 10.04.1 LTS "Lucid Lynx" - Release amd64 (20100816.1)
ProcEnviron:
 LANGUAGE=de:en
 PATH=(custom, user)
 LANG=de_DE.UTF-8
 LC_MESSAGES=de_DE.UTF-8
 SHELL=/bin/bash
SourcePackage: libreoffice
UpgradeStatus: Upgraded to oneiric on 2011-10-11 (11 days ago)

Revision history for this message
Christian Weiske (cweiske) wrote :
Revision history for this message
penalvch (penalvch) wrote :

Christian Weiske, thank you for reporting this and helping make Ubuntu better. However, your crash report is missing. Please follow these instructions to have apport report a new bug about your crash that can be dealt with by the automatic retracer. One may execute at the Terminal:
Sudo service apport start force_start=1

If you are running the Ubuntu Stable Release you might need to enable apport in /etc/default/apport and restart.

Now open your file manager, navigate to your /var/crash directory and open the crash report you wish to submit.
If this fails you will have to open a terminal and file your report with 'ubuntu-bug /var/crash/_my_crash_report.crash' where _my_crash_report.crash is the crash you would like to report. If you get an error that you aren't allowed to access this report you will have to file it with 'sudo ubuntu-bug /var/crash/_my_crash_report.crash'.

I'm closing this bug report since the process outlined above will automatically open a new bug report which can then dealt with more efficiently. Thanks in advance for your cooperation and understanding.

Changed in libreoffice (Ubuntu):
status: New → Invalid
Revision history for this message
Christian Weiske (cweiske) wrote :

Thanks for the apport hint.

Using apport I got the crash report, and ubuntu-bug notified me of a custom libraptor in /usr/local/lib. Removing that fixed the problem for me.

Thanks!

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