ps/2 keyboard not working [irqbalance?]

[Alen Masic]

my ps/2 keyboard freez after some time and it happends every time I start computer

---
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
AplayDevices:
 **** List of PLAYBACK Hardware Devices ****
 card 0: SI7012 [SiS SI7012], device 0: Intel ICH [SiS SI7012]
   Subdevices: 0/1
   Subdevice #0: subdevice #0
ApportVersion: 1.23-0ubuntu3
Architecture: i386
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: alen 1612 F.... pulseaudio
 /dev/snd/pcmC0D0p: alen 1612 F...m pulseaudio
 /dev/snd/controlC1: alen 1612 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'SI7012'/'SiS SI7012 with AD1980 at irq 18'
   Mixer name : 'Analog Devices AD1980'
   Components : 'AC97a:41445370'
   Controls : 46
   Simple ctrls : 32
Card1.Amixer.info:
 Card hw:1 'U0x93a0x2620'/'USB Device 0x93a:0x2620 at usb-0000:00:03.1-3, full speed'
   Mixer name : 'USB Mixer'
   Components : 'USB093a:2620'
   Controls : 2
   Simple ctrls : 1
Card1.Amixer.values:
 Simple mixer control 'Mic',0
   Capabilities: cvolume cvolume-joined cswitch cswitch-joined penum
   Capture channels: Mono
   Limits: Capture 0 - 2
   Mono: Capture 1 [50%] [40.00dB] [on]
DistroCodename: oneiric
DistroRelease: Ubuntu 11.10
DistroVariant: ubuntu
IwConfig:
 lo no wireless extensions.

 eth0 no wireless extensions.

 ppp0 no wireless extensions.
Lsusb:
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
 Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 003 Device 004: ID 093a:2510 Pixart Imaging, Inc. Optical Mouse
 Bus 003 Device 003: ID 093a:2620 Pixart Imaging, Inc.
MachineType: System Manufacturer System Name
Package: xserver-xorg-input-evdev 1:2.6.0-1ubuntu13
PackageArchitecture: i386
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.0.0-12-generic root=UUID=2E58CF9458CF58EB loop=/hostname/disks/root.disk ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.0.0-12.20-generic 3.0.4
RelatedPackageVersions:
 linux-restricted-modules-3.0.0-12-generic N/A
 linux-backports-modules-3.0.0-12-generic N/A
 linux-firmware 1.60
RfKill:

Tags: oneiric running-unity oneiric running-unity ubuntu
Uname: Linux 3.0.0-12-generic i686
UnreportableReason: Please work this issue through technical support channels first.
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm admin cdrom dialout lpadmin nopasswdlogin plugdev sambashare
dmi.bios.date: 06/11/2003
dmi.bios.vendor: Award Software, Inc.
dmi.bios.version: ASUS P4S533-MX ACPI BIOS Revision 1006
dmi.board.name: P4S533MX
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: REV 1.xx
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 7
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAwardSoftware,Inc.:bvrASUSP4S533-MXACPIBIOSRevision1006:bd06/11/2003:svnSystemManufacturer:pnSystemName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP4S533MX:rvrREV1.xx:cvnChassisManufacture:ct7:cvrChassisVersion:
dmi.product.name: System Name
dmi.product.version: System Version
dmi.sys.vendor: System Manufacturer

[Dave Gilbert (ubuntu-treblig)]

Hi Alen,
  Please run
      apport-collect 878501

on your computer - it will gather some logs and attach it to this bug; then set the status on the bug back to 'New'.

What model of computer and keyboard do you have? When it freezes does the mouse still move the cursor?

Dave

[Alen Masic (alenn-masic)]

apport information

[Alen Masic (alenn-masic)]

can't attach it to this bug, can't copy the text I have only send option. my mouse is ok, it's usb. I'm writting this using onboard keyboard.

[Alen Masic (alenn-masic)]

o sorry, didn't know that it paste in here automaticly

[Dave Gilbert (ubuntu-treblig)]

OK, thanks - can you please also add:

   1) A copy of /var/log/Xorg.0.log
   2) The output of the command
        sudo dmesg

What model did you say the machine and keyboard was?

Dave

[Alen Masic (alenn-masic)]

[ 33.358]
X.Org X Server 1.10.4
Release Date: 2011-08-19
[ 33.358] X Protocol Version 11, Revision 0
[ 33.358] Build Operating System: Linux 2.6.24-29-server i686 Ubuntu
[ 33.359] Current Operating System: Linux ubuntu 3.0.0-12-generic #20-Ubuntu SMP Fri Oct 7 14:50:42 UTC 2011 i686
[ 33.359] Kernel command line: BOOT_IMAGE=/boot/vmlinuz-3.0.0-12-generic root=UUID=2E58CF9458CF58EB loop=/ubuntu/disks/root.disk ro quiet splash vt.handoff=7
[ 33.359] Build Date: 13 October 2011 05:33:17PM
[ 33.359] xorg-server 2:1.10.4-1ubuntu4.1 (For technical support please see http://www.ubuntu.com/support)
[ 33.359] Current version of pixman: 0.22.2
[ 33.359] Before reporting problems, check http://wiki.x.org
 to make sure that you have the latest version.
[ 33.359] Markers: (--) probed, (**) from config file, (==) default setting,
 (++) from command line, (!!) notice, (II) informational,
 (WW) warning, (EE) error, (NI) not implemented, (??) unknown.
[ 33.360] (==) Log file: "/var/log/Xorg.0.log", Time: Thu Oct 20 23:16:04 2011
[ 33.382] (==) Using system config directory "/usr/share/X11/xorg.conf.d"
[ 33.382] (==) No Layout section. Using the first Screen section.
[ 33.382] (==) No screen section available. Using defaults.
[ 33.382] (**) |-->Screen "Default Screen Section" (0)
[ 33.382] (**) | |-->Monitor "<default monitor>"
[ 33.383] (==) No monitor specified for screen "Default Screen Section".
 Using a default monitor configuration.
[ 33.383] (==) Automatically adding devices
[ 33.383] (==) Automatically enabling devices
[ 33.383] (WW) The directory "/usr/share/fonts/X11/cyrillic" does not exist.
[ 33.383] Entry deleted from font path.
[ 33.383] (WW) The directory "/usr/share/fonts/X11/100dpi/" does not exist.
[ 33.383] Entry deleted from font path.
[ 33.383] (WW) The directory "/usr/share/fonts/X11/75dpi/" does not exist.
[ 33.383] Entry deleted from font path.
[ 33.383] (WW) The directory "/usr/share/fonts/X11/100dpi" does not exist.
[ 33.383] Entry deleted from font path.
[ 33.383] (WW) The directory "/usr/share/fonts/X11/75dpi" does not exist.
[ 33.383] Entry deleted from font path.
[ 33.384] (==) FontPath set to:
 /usr/share/fonts/X11/misc,
 /usr/share/fonts/X11/Type1,
 /var/lib/defoma/x-ttcidfont-conf.d/dirs/TrueType,
 built-ins
[ 33.384] (==) ModulePath set to "/usr/lib/i386-linux-gnu/xorg/extra-modules,/usr/lib/xorg/extra-modules,/usr/lib/xorg/modules"
[ 33.384] (II) The server relies on udev to provide the list of input devices.
 If no devices become available, reconfigure udev or disable AutoAddDevices.
[ 33.384] (II) Loader magic: 0x823ada0
[ 33.384] (II) Module ABI versions:
[ 33.384] X.Org ANSI C Emulation: 0.4
[ 33.384] X.Org Video Driver: 10.0
[ 33.384] X.Org XInput driver : 12.3
[ 33.384] X.Org Server Extension : 5.0
[ 33.386] (--) PCI:*(0:1:0:0) 1002:5964:1043:c008 rev 1, Mem @ 0xf0000000/134217728, 0xd7800000/65536, I/O @ 0x0000d800/256, BIOS @ 0x????????/131072
[ 33.386] (--) PCI: (0:1:0:1) 1002:5d44:1043:c009 rev 1, Mem @ 0xe0000000/134217728, 0xd7000000/65536
[ 33.386] (II) Open ACPI successful (/...

[Alen Masic (alenn-masic)]

[ 0.152044] Brought up 2 CPUs
[ 0.152053] Total of 2 processors activated (7448.13 BogoMIPS).
[ 0.152711] devtmpfs: initialized
[ 0.152711] PM: Registering ACPI NVS region at 3ffff000 (4096 bytes)
[ 0.158040] print_constraints: dummy:
[ 0.158089] Time: 23:15:31 Date: 10/20/11
[ 0.158176] NET: Registered protocol family 16
[ 0.158287] Trying to unpack rootfs image as initramfs...
[ 0.158642] EISA bus registered
[ 0.158669] ACPI: bus type pci registered
[ 0.160880] PCI: PCI BIOS revision 2.10 entry at 0xf10d0, last bus=1
[ 0.160888] PCI: Using configuration type 1 for base access
[ 0.164924] bio: create slab <bio-0> at 0
[ 0.167291] ACPI: EC: Look up EC in DSDT
[ 0.178908] ACPI: Interpreter enabled
[ 0.178929] ACPI: (supports S0 S1 S3 S4 S5)
[ 0.179006] ACPI: Using IOAPIC for interrupt routing
[ 0.208642] ACPI: No dock devices found.
[ 0.208651] HEST: Table not found.
[ 0.208664] PCI: Ignoring host bridge windows from ACPI; if necessary, use "pci=use_crs" and report a bug
[ 0.208916] ACPI: PCI Root Bridge [PCI0] (domain 0000 [bus 00-ff])
[ 0.209370] pci_root PNP0A03:00: host bridge window [io 0x0000-0x0cf7] (ignored)
[ 0.209380] pci_root PNP0A03:00: host bridge window [io 0x0d00-0xffff] (ignored)
[ 0.209390] pci_root PNP0A03:00: host bridge window [mem 0x000a0000-0x000bffff] (ignored)
[ 0.209400] pci_root PNP0A03:00: host bridge window [mem 0x000d0000-0x000dffff] (ignored)
[ 0.209409] pci_root PNP0A03:00: host bridge window [mem 0x40000000-0xfebfffff] (ignored)
[ 0.209460] pci 0000:00:00.0: [1039:0651] type 0 class 0x000600
[ 0.209501] pci 0000:00:00.0: reg 10: [mem 0xd8000000-0xdbffffff]
[ 0.209681] pci 0000:00:01.0: [1039:0001] type 1 class 0x000604
[ 0.209794] pci 0000:00:02.0: [1039:0962] type 0 class 0x000601
[ 0.209963] pci 0000:00:02.0: Enabling SiS 96x SMBus
[ 0.210008] pci 0000:00:02.1: [1039:0016] type 0 class 0x000c05
[ 0.210131] pci 0000:00:02.1: reg 20: [io 0xe600-0xe61f]
[ 0.210230] pci 0000:00:02.5: [1039:5513] type 0 class 0x000101
[ 0.210286] pci 0000:00:02.5: reg 10: [io 0xb800-0xb807]
[ 0.210322] pci 0000:00:02.5: reg 14: [io 0xb400-0xb403]
[ 0.210357] pci 0000:00:02.5: reg 18: [io 0xb000-0xb007]
[ 0.210394] pci 0000:00:02.5: reg 1c: [io 0xa800-0xa803]
[ 0.210423] pci 0000:00:02.5: reg 20: [io 0xa400-0xa40f]
[ 0.210528] pci 0000:00:02.7: [1039:7012] type 0 class 0x000401
[ 0.210577] pci 0000:00:02.7: reg 10: [io 0x9400-0x94ff]
[ 0.210607] pci 0000:00:02.7: reg 14: [io 0x9000-0x907f]
[ 0.210762] pci 0000:00:02.7: supports D1 D2
[ 0.210770] pci 0000:00:02.7: PME# supported from D3hot D3cold
[ 0.210784] pci 0000:00:02.7: PME# disabled
[ 0.210822] pci 0000:00:03.0: [1039:7001] type 0 class 0x000c03
[ 0.210862] pci 0000:00:03.0: reg 10: [mem 0xd6800000-0xd6800fff]
[ 0.211030] pci 0000:00:03.1: [1039:7001] type 0 class 0x000c03
[ 0.211070] pci 0000:00:03.1: reg 10: [mem 0xd6000000-0xd6000fff]
[ 0.211280] pci 0000:00:03.3: [1039:7002] type 0 class 0x000c03
[ 0.211334] pci 0000:00:03.3: reg 10: [mem 0xd5800000-0xd5800fff]
[ 0.211508] pci 0000:00:03.3: PME# supported fr...

[Alen Masic (alenn-masic)]

keyboard deluxe, pc pentium 4, motherboard asus

[Dave Gilbert (ubuntu-treblig)]

Hi Alen,
  Thanks for the info; I'll have to leave it to the X guys to debug further, but looking at the logs it seems to see a keyboard:

[ 33.944] (II) XINPUT: Adding extended input device "AT Translated Set 2 keyboard" (type: KEYBOARD)
[ 33.944] (**) Option "xkb_rules" "evdev"
[ 33.944] (**) Option "xkb_model" "pc105"
[ 33.944] (**) Option "xkb_layout" "ba"
[ 33.944] (**) Option "xkb_options" "lv3:ralt_switch"

Dave

[Alen Masic (alenn-masic)]

it works for about 10 minutes, and then it freez. I searched web and found that a lot of people having this problem, so fixing that bug would be apreceated

[Dave Gilbert (ubuntu-treblig)]

Can you add to this bug the URLs of the web pages you found describing similar problems?

Dave

[Alen Masic (alenn-masic)]

they have exact description as mine, but nevermind, I've fixed this by disabling irqbalance. Thanks for your patience

[Dave Gilbert (ubuntu-treblig)]

I've added linux into this bug since Alen says he fixed it by disabling irqbalance

[Brad Figg (brad-figg)]

This bug is missing log files that will aid in diagnosing the problem. From a terminal window please run:

apport-collect 878501

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

[Alen Masic (alenn-masic)]

apport information

[Alen Masic (alenn-masic)]

apport information

[Alen Masic (alenn-masic)]

apport information

[Alen Masic (alenn-masic)]

apport information

[Alen Masic (alenn-masic)]

apport information

[Alen Masic (alenn-masic)]

apport information

[Alen Masic (alenn-masic)]

apport information

[Alen Masic (alenn-masic)]

apport information

[Alen Masic (alenn-masic)]

apport information

[Alen Masic (alenn-masic)]

apport information

[Alen Masic (alenn-masic)]

apport information

[Alen Masic (alenn-masic)]

apport information

[Alen Masic (alenn-masic)]

apport information

[Alen Masic (alenn-masic)]

apport information

[Alen Masic (alenn-masic)]

apport information

[Alen Masic (alenn-masic)]

apport information

[Alen Masic (alenn-masic)]

apport information

[Alen Masic (alenn-masic)]

apport information

[Alen Masic (alenn-masic)]

apport information

[Alen Masic (alenn-masic)]

apport information

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[Karl Hannl (karlhannl)]

Hi,

is this the same effect as described in #995570 ?
( see https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-input-evdev/+bug/995570 )

I added apport data and some debug information there.

Best,
Karl

[penalvch (penalvch)]

Alen Masic, this bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? If so, could you please test for this with the latest development release of Ubuntu? ISO images are available from http://cdimage.ubuntu.com/daily-live/current/ .

If it remains an issue, could you please run the following command in the development release from a Terminal (Applications->Accessories->Terminal), as it will automatically gather and attach updated debug information to this report:

apport-collect -p linux <replace-with-bug-number>

Also, could you please test the latest upstream kernel available following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Please do not test the daily folder, but the one all the way at the bottom. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested. For example:
kernel-fixed-upstream-v3.11-rc5

This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. As well, please remove the tag:
needs-upstream-testing

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

As well, please remove the tag:
needs-upstream-testing

Once testing of the upstream kernel is complete, please mark this bug's Status as Confirmed. Please let us know your results. Thank you for your understanding.

[Alen Masic (alenn-masic)]

No need to test, everything is ok. After every Ubuntu installation I had to disable irqbalance to make my keyboard and mouse work. I believe this was fixed in 12.10 if I'm not wrong. But nevermind, currently I'm using 13.04 and everything is ok.

[penalvch (penalvch)]

Alan Masic, this bug report is being closed due to your last comment regarding this being fixed with an update. For future reference you can manage the status of your own bugs by clicking on the current status in the yellow line and then choosing a new status in the revealed drop down box. You can learn more about bug statuses at https://wiki.ubuntu.com/Bugs/Status. Thank you again for taking the time to report this bug and helping to make Ubuntu better. Please submit any future bugs you may find.