Thunderbird crash dialog: "restart thunderbird" button doesn't work

Bug #876570 reported by Alan Jenkins
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
thunderbird (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

After noticing it on a bona-fide crash, I was able to reproduce this as follows:

1. Run thunderbird
2. "killall -SIGSEGV thunderbird-bin"
3. Don't report this (faked) crash; but click "restart thunderbird".

It didn't work for me; I had to restart Thunderbird manually. No great hardship, just a bit annoying that it doesn't do what it said it would.

ProblemType: Bug
DistroRelease: Ubuntu 11.10
Package: thunderbird 7.0.1+build1+nobinonly-0ubuntu1
ProcVersionSignature: Ubuntu 2.6.38-11.50-generic 2.6.38.8
Uname: Linux 2.6.38-11-generic x86_64
AddonCompatCheckDisabled: False
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.23.
ApportVersion: 1.23-0ubuntu3
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: alan 1587 F.... pulseaudio
 /dev/snd/pcmC0D0p: alan 1587 F...m pulseaudio
BuildID: 20110929183320
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xfdff8000 irq 41'
   Mixer name : 'Realtek ALC883'
   Components : 'HDA:10ec0883,105bb603,00100002'
   Controls : 38
   Simple ctrls : 22
Channel: release
Date: Mon Oct 17 15:26:36 2011
ForcedLayersAccel: False
IfupdownConfig:
 # interfaces(5) file used by ifup(8) and ifdown(8)
 auto lo
 iface lo inet loopback
IpRoute:
 192.168.0.0/24 dev eth0 proto kernel scope link src 192.168.0.16 metric 1
 169.254.0.0/16 dev eth0 scope link metric 1000
 default via 192.168.0.72 dev eth0 proto static
IwConfig: Error: [Errno 2] No such file or directory
Plugins: pluginreg.dat isn't available
ProcEnviron:
 PATH=(custom, user)
 SHELL=/bin/bash
Profiles: Profile0 (Default) - LastVersion=7.0.1/20110929183320
RfKill: Error: [Errno 2] No such file or directory
RunningIncompatibleAddons: False
SourcePackage: thunderbird
UpgradeStatus: Upgraded to oneiric on 2011-10-14 (3 days ago)
dmi.bios.date: 07/26/2007
dmi.bios.vendor: Phoenix Technologies, LTD
dmi.bios.version: 6.00 PG
dmi.board.name: 946 7MA Series
dmi.board.vendor: Foxconn
dmi.chassis.type: 3
dmi.chassis.vendor: OEM
dmi.chassis.version: OEM
dmi.modalias: dmi:bvnPhoenixTechnologies,LTD:bvr6.00PG:bd07/26/2007:svnOEM:pnOEM:pvrOEM:rvnFoxconn:rn9467MASeries:rvr:cvnOEM:ct3:cvrOEM:
dmi.product.name: OEM
dmi.product.version: OEM
dmi.sys.vendor: OEM
no_proxy: localhost,127.0.0.0/8

Revision history for this message
Alan Jenkins (aj504) wrote :
Revision history for this message
gf (gf-interlinks-deactivatedaccount) wrote :

Hello Alan,
Thank you for submitting this bug and reporting a problem with the Thunderbird crash dialog.

You made this bug report in 2011 and there have been several versions of Ubuntu and Thunderbird since then.

Could you confirm that this is no longer a problem and that we can close the ticket?
Or, if it is still a problem, could you run the following (only once):
apport-collect 876570

and upload the updated logs and and any other logs that are relevant for this particular issue.

Thank you again for helping make Ubuntu and Thunderbird better.

G

Changed in thunderbird (Ubuntu):
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for thunderbird (Ubuntu) because there has been no activity for 60 days.]

Changed in thunderbird (Ubuntu):
status: Incomplete → Expired
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