Messaging Indicator doesn't indicate when new e-mails arrive

[nick rundy]

Neither the Messaging Indicator nor the Thunderbird-Launcher icon give any indication when new e-mails arrive in Thunderbird.

ProblemType: Bug
DistroRelease: Ubuntu 11.10
Package: indicator-messages 0.5.0-0ubuntu1
ProcVersionSignature: Ubuntu 3.0.0-12.20-generic 3.0.4
Uname: Linux 3.0.0-12-generic i686
ApportVersion: 1.23-0ubuntu3
Architecture: i386
Date: Sun Oct 16 19:01:39 2011
ExecutablePath: /usr/lib/indicator-messages/indicator-messages-service
InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Beta i386 (20110901)
SourcePackage: indicator-messages
UpgradeStatus: Upgraded to oneiric on 2011-10-06 (10 days ago)

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[Chris Coulson (chrisccoulson)]

Could someone experiencing this please run "apport-collect 876043". Thanks

[Alex Murray (alexmurray)]

It seems I had manually installed the add-on in addition to the bundled version and I think this was conflicting - after uninstalling the manual copy of the addon it now works - so for anyone else affected, in Thunderbird, open the Tools menu then select Addons, and in the Addon Manager tab, if there is a Remove button alongside the Unity and Messaging Menu Indicator Addon, click this to remove the local copy. When you restart Thunderbird you'll notice the Addon is still listed but without the remove button - this is now the bundled copy of the addon which should hopefully work.

[Launchpad Janitor (janitor)]

[Expired for thunderbird (Ubuntu) because there has been no activity for 60 days.]