empathy automatically closes within few seconds after login

Bug #875481 reported by Nirmal Raghavan
30
This bug affects 6 people
Affects Status Importance Assigned to Milestone
empathy (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

Empathy closes after I logged in my account. If I tried to open the application again, it will again closes. So I'm not able to check who is on line. I restarted my system and tried again. The same problem happens again. I didn't met this problem in ubuntu's previous releases. Now I'm in Oneiric Ocelot.

ProblemType: Bug
DistroRelease: Ubuntu 11.10
Package: empathy 3.2.0-0ubuntu1
ProcVersionSignature: Ubuntu 3.0.0-12.20-generic 3.0.4
Uname: Linux 3.0.0-12-generic i686
NonfreeKernelModules: wl
ApportVersion: 1.23-0ubuntu3
Architecture: i386
Date: Sun Oct 16 09:52:25 2011
InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release i386 (20111012)
SourcePackage: empathy
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Nirmal Raghavan (nirmalvce) wrote :
Revision history for this message
Mohamed Emraanullah (emraan-terminator) wrote :

i'm also having the same problem... after upgrading to 11.10 from 11.04.
I thought it was some problem in upgrading. SO i installed a fresh copy after downloading the iso image from the server.
But i'm facing the same problem again...

Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in empathy (Ubuntu):
status: New → Confirmed
Revision history for this message
Luis Michael Ibarra (clvx) wrote :

Having this issue after getting the latest update (10/20 update)

Revision history for this message
Jonathan (lacho8713) wrote :

I'm also having this issue. I'm using Ubuntu 11.10 Oneric Ocelot. Thanks

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Lucas José Kreutz Alves (lucaskalves) wrote :

Affects me too. I'm using 11.10 x64

Revision history for this message
Lucas José Kreutz Alves (lucaskalves) wrote :

It only happens to me when I try to connect with GTalk. When I connect with Windows Live Messenger, it works fine. But, always that I turn the GTalk account enabled, Empathy starts to close everytime I try to open the contact list window, although Empathy keeps running because if somebody send me a message, I can talk in the chat window normally.

Revision history for this message
Bilal Shahid (s9iper1) wrote :

thanks for the bug report.
is this reproduiceable ?
if so than define the steps to reproduce it?
attach the Mission control log with the bug ?
you can get it from the help ==> debug menu

Changed in empathy (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Lucas José Kreutz Alves (lucaskalves) wrote :

I update the Empathy and now it's working. My current Empathy version is 3.3.

Revision history for this message
Bilal Shahid (s9iper1) wrote :

closing as per >>
I update the Empathy and now it's working

Changed in empathy (Ubuntu):
status: Incomplete → Invalid
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