can't see Empathy's contact list after logging in accounts

Bug #873786 reported by Felipe Garcia
10
This bug affects 2 people
Affects Status Importance Assigned to Milestone
empathy (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

I've never used any Linux. I was a Windows user.

Today, I installed Ubuntu 11.10 but when I tried to use Empathy for talking to my contacts, after inserting all accounts that I wanted, now I can't see the list with the contacts.

ProblemType: Bug
DistroRelease: Ubuntu 11.10
Package: empathy 3.2.0-0ubuntu1
ProcVersionSignature: Ubuntu 3.0.0-12.20-generic 3.0.4
Uname: Linux 3.0.0-12-generic x86_64
NonfreeKernelModules: nvidia
ApportVersion: 1.23-0ubuntu3
Architecture: amd64
Date: Thu Oct 13 22:24:13 2011
EcryptfsInUse: Yes
ExecutablePath: /usr/lib/empathy/empathy-chat
InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release amd64 (20111012)
ProcEnviron:
 SHELL=/bin/bash
 PATH=(custom, no user)
 LANGUAGE=pt_BR:pt:en
 LANG=pt_BR.UTF-8
SourcePackage: empathy
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Felipe Garcia (felipedgarcia) wrote :
affects: ubuntu → empathy (Ubuntu)
Revision history for this message
Bilal Shahid (s9iper1) wrote :

Thank you for spending time in filing the bug to make ubuntu better .
kindly attach the screenshot of the bug.

Changed in empathy (Ubuntu):
status: New → Incomplete
Revision history for this message
Felipe Garcia (felipedgarcia) wrote :

There is no way to add a image of it because there isn't any message or action appearing. What happens is that the program closes by itself imediatelly when I try open it.

Revision history for this message
Bilal Shahid (s9iper1) wrote :

thank you for more info can you please enable the apport by using this command in the terminal
sudo service apport start force_start=1
and than try to reproduce it..its seems the crash so the apport automatically collect the information about it. and file a new bug please.
thankx.

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for empathy (Ubuntu) because there has been no activity for 60 days.]

Changed in empathy (Ubuntu):
status: Incomplete → Expired
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