Cannot update to ubuntu 11.10

Bug #873480 reported by Josema
10
This bug affects 2 people
Affects Status Importance Assigned to Milestone
Ubuntu
Confirmed
Undecided
Unassigned

Bug Description

When updating I met an error screen reading:

After your package information was updated the essential package 'ubuntu-minimal' can not be found anymore.
This indicates a serious error, please report this bug using the command 'ubuntu-bug update-manager' in a terminal and include the files in /var/log/dist-upgrade/ in the bug report.

I tried to run ubuntu-bug update-manager in the terminal, a new error screen pops up reading: El paq
uet update-manager no existeix (in English: The update-manager package does not exist).

The files I have in /var/log/dist-upgrade/ are 5: apt.log, apt-clone_system_state.tar.gz, lspci.txt, main.log and term.log. They have the following information.

1- apt.log:
Log time: 2011-10-13 18:22:03.958467
Log time: 2011-10-13 18:22:26.727765
Log time: 2011-10-13 18:26:13.922595

2- apt-clone_system_state.tar.gz: this is a tar file.

3- lspci.txt:
00:00.0 Host bridge [0600]: Intel Corporation 82G33/G31/P35/P31 Express DRAM Controller [8086:29c0] (rev 02)
00:01.0 PCI bridge [0604]: Intel Corporation 82G33/G31/P35/P31 Express PCI Express Root Port [8086:29c1] (rev 02)
00:1a.0 USB Controller [0c03]: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #4 [8086:2937] (rev 02)
00:1a.1 USB Controller [0c03]: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #5 [8086:2938] (rev 02)
00:1a.2 USB Controller [0c03]: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #6 [8086:2939] (rev 02)
00:1a.7 USB Controller [0c03]: Intel Corporation 82801I (ICH9 Family) USB2 EHCI Controller #2 [8086:293c] (rev 02)
00:1b.0 Audio device [0403]: Intel Corporation 82801I (ICH9 Family) HD Audio Controller [8086:293e] (rev 02)
00:1c.0 PCI bridge [0604]: Intel Corporation 82801I (ICH9 Family) PCI Express Port 1 [8086:2940] (rev 02)
00:1c.4 PCI bridge [0604]: Intel Corporation 82801I (ICH9 Family) PCI Express Port 5 [8086:2948] (rev 02)
00:1c.5 PCI bridge [0604]: Intel Corporation 82801I (ICH9 Family) PCI Express Port 6 [8086:294a] (rev 02)
00:1d.0 USB Controller [0c03]: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #1 [8086:2934] (rev 02)
00:1d.1 USB Controller [0c03]: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #2 [8086:2935] (rev 02)
00:1d.2 USB Controller [0c03]: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #3 [8086:2936] (rev 02)
00:1d.7 USB Controller [0c03]: Intel Corporation 82801I (ICH9 Family) USB2 EHCI Controller #1 [8086:293a] (rev 02)
00:1e.0 PCI bridge [0604]: Intel Corporation 82801 PCI Bridge [8086:244e] (rev 92)
00:1f.0 ISA bridge [0601]: Intel Corporation 82801IB (ICH9) LPC Interface Controller [8086:2918] (rev 02)
00:1f.2 IDE interface [0101]: Intel Corporation 82801IB (ICH9) 2 port SATA IDE Controller [8086:2921] (rev 02)
00:1f.3 SMBus [0c05]: Intel Corporation 82801I (ICH9 Family) SMBus Controller [8086:2930] (rev 02)
00:1f.5 IDE interface [0101]: Intel Corporation 82801I (ICH9 Family) 2 port SATA IDE Controller [8086:2926] (rev 02)
01:00.0 VGA compatible controller [0300]: nVidia Corporation G84 [GeForce 8600GT] [10de:0401] (rev a1)
02:00.0 Ethernet controller [0200]: Atheros Communications L1 Gigabit Ethernet [1969:1048] (rev b0)
03:00.0 IDE interface [0101]: Marvell Technology Group Ltd. 88SE6121 SATA II Controller [11ab:6121] (rev b2)

4- main.log:
2011-10-13 18:22:00,825 INFO Using config files '['./DistUpgrade.cfg']'
2011-10-13 18:22:00,825 INFO uname information: 'Linux josemamavi 2.6.38-11-generic #50-Ubuntu SMP Mon Sep 12 21:18:14 UTC 2011 i686'
2011-10-13 18:22:00,825 INFO release-upgrader version '0.152.25' started
2011-10-13 18:22:00,983 DEBUG WARNING: can not get name for '<gtk.TreeSelection object at 0xa0a5c84 (GtkTreeSelection at 0xa1b1440)>'
2011-10-13 18:22:00,983 DEBUG WARNING: can not get name for '<gtk.TreeSelection object at 0xa0a5cac (GtkTreeSelection at 0xa1f5840)>'
2011-10-13 18:22:01,070 DEBUG svg pixbuf loader failed (Error displaying image)
2011-10-13 18:22:01,282 DEBUG Using 'DistUpgradeViewGtk' view
2011-10-13 18:22:01,352 DEBUG aufsOptionsAndEnvironmentSetup()
2011-10-13 18:22:01,352 DEBUG using '/tmp/upgrade-rw-SDIjaa' as aufs_rw_dir
2011-10-13 18:22:01,352 DEBUG using '/tmp/upgrade-chroot-la1uAk' as aufs chroot dir
2011-10-13 18:22:01,353 DEBUG enable dpkg --force-overwrite
2011-10-13 18:22:01,373 DEBUG creating statefile: '/var/log/dist-upgrade/apt-clone_system_state.tar.gz'
2011-10-13 18:22:03,546 DEBUG lsb-release: 'natty'
2011-10-13 18:22:03,547 DEBUG _pythonSymlinkCheck run
2011-10-13 18:22:03,563 DEBUG openCache()
2011-10-13 18:22:03,563 DEBUG Plugin modules in ./plugins: langpack_manual_plugin.py dpkg_status_plugin.py deb_plugin.py remove_lilo_plugin.py kdelibs4to5_plugin.py
2011-10-13 18:22:03,563 DEBUG Loading module ./plugins/langpack_manual_plugin.py
2011-10-13 18:22:03,566 DEBUG Plugins in <module 'langpack_manual_plugin' from './plugins/langpack_manual_plugin.py'>: <class 'langpack_manual_plugin.MarkLangpacksManuallyInstalledPlugin'>
2011-10-13 18:22:03,566 DEBUG Loading module ./plugins/dpkg_status_plugin.py
2011-10-13 18:22:03,569 DEBUG Plugins in <module 'dpkg_status_plugin' from './plugins/dpkg_status_plugin.py'>: <class 'dpkg_status_plugin.DpkgStatusPlugin'>
2011-10-13 18:22:03,569 DEBUG Loading module ./plugins/deb_plugin.py
2011-10-13 18:22:03,570 DEBUG Plugins in <module 'deb_plugin' from './plugins/deb_plugin.py'>: <class 'deb_plugin.DebPlugin'>
2011-10-13 18:22:03,570 DEBUG Loading module ./plugins/remove_lilo_plugin.py
2011-10-13 18:22:03,573 DEBUG Plugins in <module 'remove_lilo_plugin' from './plugins/remove_lilo_plugin.py'>: <class 'remove_lilo_plugin.RemoveLiloPlugin'>
2011-10-13 18:22:03,573 DEBUG Loading module ./plugins/kdelibs4to5_plugin.py
2011-10-13 18:22:03,575 DEBUG Plugins in <module 'kdelibs4to5_plugin' from './plugins/kdelibs4to5_plugin.py'>: <class 'kdelibs4to5_plugin.Kdelibs4devToKdelibs5devPlugin'>
2011-10-13 18:22:03,575 DEBUG plugins for condition 'PreCacheOpen' are '[]'
2011-10-13 18:22:03,576 DEBUG plugins for condition 'oneiricPreCacheOpen' are '[]'
2011-10-13 18:22:03,576 DEBUG plugins for condition 'from_nattyPreCacheOpen' are '[]'
2011-10-13 18:22:03,576 DEBUG quirks: running PreCacheOpen
2011-10-13 18:22:03,576 DEBUG running Quirks.PreCacheOpen
2011-10-13 18:22:03,576 DEBUG quirks: running oneiricPreCacheOpen
2011-10-13 18:22:03,576 DEBUG running Quirks.oneiricPreCacheOpen
2011-10-13 18:22:03,958 DEBUG /openCache(), new cache size 33672
2011-10-13 18:22:03,958 DEBUG needServerMode(): run in 'desktop' mode, (because of pkg 'ubuntu-desktop')
2011-10-13 18:22:03,959 DEBUG checkViewDepends()
2011-10-13 18:22:03,959 DEBUG running doUpdate() (showErrors=False)
2011-10-13 18:22:24,211 DEBUG openCache()
2011-10-13 18:22:26,736 DEBUG /openCache(), new cache size 33672
2011-10-13 18:22:26,736 DEBUG doPostInitialUpdate
2011-10-13 18:22:26,736 DEBUG plugins for condition 'PostInitialUpdate' are '[]'
2011-10-13 18:22:26,736 DEBUG plugins for condition 'oneiricPostInitialUpdate' are '[]'
2011-10-13 18:22:26,737 DEBUG plugins for condition 'from_nattyPostInitialUpdate' are '[]'
2011-10-13 18:22:26,737 DEBUG quirks: running oneiricPostInitialUpdate
2011-10-13 18:22:33,798 DEBUG Foreign: spideroak sun-java6-bin wuala nautilus-dropbox acroread sun-java6-plugin adobe-flashplugin sun-java6-jre skype sun-java6-fonts adobe-flash-properties-gtk gstreamer0.10-fluendo-plugins-mp3-partner
2011-10-13 18:22:33,798 DEBUG Obsolete:
2011-10-13 18:22:33,799 DEBUG updateSourcesList()
2011-10-13 18:22:33,969 DEBUG rewriteSourcesList()
2011-10-13 18:22:33,979 DEBUG examining: 'deb http://es.archive.ubuntu.com/ubuntu/ natty main restricted'
2011-10-13 18:22:33,979 DEBUG entry 'deb http://es.archive.ubuntu.com/ubuntu/ oneiric main restricted' updated to new dist
2011-10-13 18:22:33,979 DEBUG examining: 'deb-src http://es.archive.ubuntu.com/ubuntu/ natty main restricted'
2011-10-13 18:22:33,980 DEBUG entry 'deb-src http://es.archive.ubuntu.com/ubuntu/ oneiric main restricted' updated to new dist
2011-10-13 18:22:33,980 DEBUG examining: 'deb http://es.archive.ubuntu.com/ubuntu/ natty-updates main restricted'
2011-10-13 18:22:33,980 DEBUG entry 'deb http://es.archive.ubuntu.com/ubuntu/ oneiric-updates main restricted' updated to new dist
2011-10-13 18:22:33,980 DEBUG examining: 'deb-src http://es.archive.ubuntu.com/ubuntu/ natty-updates main restricted'
2011-10-13 18:22:33,980 DEBUG entry 'deb-src http://es.archive.ubuntu.com/ubuntu/ oneiric-updates main restricted' updated to new dist
2011-10-13 18:22:33,980 DEBUG examining: 'deb http://es.archive.ubuntu.com/ubuntu/ natty universe'
2011-10-13 18:22:33,980 DEBUG entry 'deb http://es.archive.ubuntu.com/ubuntu/ oneiric universe' updated to new dist
2011-10-13 18:22:33,980 DEBUG examining: 'deb-src http://es.archive.ubuntu.com/ubuntu/ natty universe'
2011-10-13 18:22:33,980 DEBUG entry 'deb-src http://es.archive.ubuntu.com/ubuntu/ oneiric universe' updated to new dist
2011-10-13 18:22:33,980 DEBUG examining: 'deb http://es.archive.ubuntu.com/ubuntu/ natty-updates universe'
2011-10-13 18:22:33,981 DEBUG entry 'deb http://es.archive.ubuntu.com/ubuntu/ oneiric-updates universe' updated to new dist
2011-10-13 18:22:33,981 DEBUG examining: 'deb-src http://es.archive.ubuntu.com/ubuntu/ natty-updates universe'
2011-10-13 18:22:33,981 DEBUG entry 'deb-src http://es.archive.ubuntu.com/ubuntu/ oneiric-updates universe' updated to new dist
2011-10-13 18:22:33,981 DEBUG examining: 'deb http://es.archive.ubuntu.com/ubuntu/ natty multiverse'
2011-10-13 18:22:33,981 DEBUG entry 'deb http://es.archive.ubuntu.com/ubuntu/ oneiric multiverse' updated to new dist
2011-10-13 18:22:33,981 DEBUG examining: 'deb-src http://es.archive.ubuntu.com/ubuntu/ natty multiverse'
2011-10-13 18:22:33,981 DEBUG entry 'deb-src http://es.archive.ubuntu.com/ubuntu/ oneiric multiverse' updated to new dist
2011-10-13 18:22:33,981 DEBUG examining: 'deb http://es.archive.ubuntu.com/ubuntu/ natty-updates multiverse'
2011-10-13 18:22:33,981 DEBUG entry 'deb http://es.archive.ubuntu.com/ubuntu/ oneiric-updates multiverse' updated to new dist
2011-10-13 18:22:33,981 DEBUG examining: 'deb-src http://es.archive.ubuntu.com/ubuntu/ natty-updates multiverse'
2011-10-13 18:22:33,982 DEBUG entry 'deb-src http://es.archive.ubuntu.com/ubuntu/ oneiric-updates multiverse' updated to new dist
2011-10-13 18:22:33,982 DEBUG examining: 'deb http://security.ubuntu.com/ubuntu natty-security main restricted'
2011-10-13 18:22:33,982 DEBUG entry 'deb http://security.ubuntu.com/ubuntu oneiric-security main restricted' updated to new dist
2011-10-13 18:22:33,982 DEBUG examining: 'deb-src http://security.ubuntu.com/ubuntu natty-security main restricted'
2011-10-13 18:22:33,982 DEBUG entry 'deb-src http://security.ubuntu.com/ubuntu oneiric-security main restricted' updated to new dist
2011-10-13 18:22:33,982 DEBUG examining: 'deb http://security.ubuntu.com/ubuntu natty-security universe'
2011-10-13 18:22:33,982 DEBUG entry 'deb http://security.ubuntu.com/ubuntu oneiric-security universe' updated to new dist
2011-10-13 18:22:33,982 DEBUG examining: 'deb-src http://security.ubuntu.com/ubuntu natty-security universe'
2011-10-13 18:22:33,982 DEBUG entry 'deb-src http://security.ubuntu.com/ubuntu oneiric-security universe' updated to new dist
2011-10-13 18:22:33,983 DEBUG examining: 'deb http://security.ubuntu.com/ubuntu natty-security multiverse'
2011-10-13 18:22:33,983 DEBUG entry 'deb http://security.ubuntu.com/ubuntu oneiric-security multiverse' updated to new dist
2011-10-13 18:22:33,983 DEBUG examining: 'deb-src http://security.ubuntu.com/ubuntu natty-security multiverse'
2011-10-13 18:22:33,983 DEBUG entry 'deb-src http://security.ubuntu.com/ubuntu oneiric-security multiverse' updated to new dist
2011-10-13 18:22:33,983 DEBUG examining: 'deb http://archive.canonical.com/ubuntu natty partner'
2011-10-13 18:22:33,983 DEBUG entry 'deb http://archive.canonical.com/ubuntu oneiric partner' updated to new dist
2011-10-13 18:22:33,983 DEBUG examining: 'deb-src http://archive.canonical.com/ubuntu natty partner'
2011-10-13 18:22:33,983 DEBUG entry 'deb-src http://archive.canonical.com/ubuntu oneiric partner' updated to new dist
2011-10-13 18:22:33,983 DEBUG examining: 'deb http://extras.ubuntu.com/ubuntu natty main'
2011-10-13 18:22:33,984 DEBUG entry 'deb http://extras.ubuntu.com/ubuntu oneiric main' updated to new dist
2011-10-13 18:22:33,984 DEBUG examining: 'deb-src http://extras.ubuntu.com/ubuntu natty main'
2011-10-13 18:22:33,984 DEBUG entry 'deb-src http://extras.ubuntu.com/ubuntu oneiric main' updated to new dist
2011-10-13 18:22:33,984 DEBUG examining: 'deb http://es.archive.ubuntu.com/ubuntu/ natty-proposed restricted main multiverse universe'
2011-10-13 18:22:33,984 DEBUG entry 'deb http://es.archive.ubuntu.com/ubuntu/ oneiric-proposed restricted main multiverse universe' updated to new dist
2011-10-13 18:22:33,984 DEBUG examining: 'deb http://linux.dropbox.com/ubuntu natty main'
2011-10-13 18:22:33,987 DEBUG entry '# deb http://linux.dropbox.com/ubuntu oneiric main # desactivat en actualitzar a oneiric' was disabled (unknown mirror)
2011-10-13 18:22:33,988 DEBUG examining: 'deb http://apt.spideroak.com/ubuntu-spideroak-hardy/ release restricted'
2011-10-13 18:22:33,991 DEBUG entry '# deb http://apt.spideroak.com/ubuntu-spideroak-hardy/ release restricted # desactivat en actualitzar a oneiric' was disabled (unknown mirror)
2011-10-13 18:22:33,991 DEBUG examining: 'deb http://repo.wuala.com stable main'
2011-10-13 18:22:33,994 DEBUG entry '# deb http://repo.wuala.com stable main # desactivat en actualitzar a oneiric' was disabled (unknown mirror)
2011-10-13 18:24:51,747 DEBUG running doUpdate() (showErrors=True)
2011-10-13 18:26:13,562 DEBUG openCache()
2011-10-13 18:26:13,562 DEBUG failed to SystemUnLock() (E:No blocat)
2011-10-13 18:26:13,933 DEBUG /openCache(), new cache size 1630
2011-10-13 18:26:13,933 DEBUG needServerMode(): run in 'desktop' mode, (because of pkg 'ubuntu-desktop')
2011-10-13 18:26:13,933 ERROR No 'ubuntu-minimal' available/downloadable after sources.list rewrite+update

5- term.log: no info.

Thank you very much in advance for your attention,

I hope it will help to solve the bug.

Revision history for this message
Jamie Strandboge (jdstrand) wrote : Bug is not a security issue

Thanks for taking the time to report this bug and helping to make Ubuntu better. We appreciate the difficulties you are facing, but this appears to be a "regular" (non-security) bug. I have unmarked it as a security issue since this bug does not show evidence of allowing attackers to cross privilege boundaries nor directly cause loss of data/privacy. Please feel free to report any other bugs you may find.

security vulnerability: yes → no
security vulnerability: yes → no
visibility: private → public
visibility: private → public
Revision history for this message
Ricky Bulalakaw (rbulalakaw) wrote :

I have a similar problem... I try to update from Ubuntu 11.04 to 11.10. It tries to update, but it gives an error message similar above.

When I try to follow the "command 'ubuntu-bug update-manager' in a terminal," I get message that my Ubuntu package is not genuine, and that my problem will not be reported.

The files on my /var/log/dist-upgrade/ directory are:

20110131-0822 20111015-1414 apt-clone_system_state.tar.gz
20110205-1150 20111023-1059 apt.log
20110523-1954 20111024-1916 lspci.txt
20110524-0743 20111102-1115 main.log
20111015-0831 20111112-1404 system_state.tar.gz
20111015-1055 20111112-1417 term.log

I hope this helps in resolving the inability of my desktop to upgrade. I had Ubuntu in this desktop since version 10.10. The internet connection is through our university which requires proxy, I did not have problems before upgrade relating to the proxy.

Thanks.

Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in ubuntu:
status: New → Confirmed
Revision history for this message
Josema (jmagullopastor) wrote :

It seems basic and strange but it worked for me. Try to download the Desktop CD and install Ubuntu 11.10 from there, this way I did no found the error I hab from the Update manager.

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