[IGDgm] GPU lockup render.IPEHR: 0x54f00006

[Russell Ixer]

I've lost use of the dock, switching windows, and window controls are gone.

[10536.428046] [drm:i915_hangcheck_elapsed] *ERROR* Hangcheck timer elapsed... GPU hung
[10536.428061] [drm] capturing error event; look for more information in /debug/dri/0/i915_error_state
[10536.432487] [drm:i915_wait_request] *ERROR* i915_wait_request returns -11 (awaiting 99983 at 99978, next 99984)
[10536.432873] [drm:i915_reset] *ERROR* Failed to reset chip.
[10537.816066] atl1c 0000:01:00.0: vpd r/w failed. This is likely a firmware bug on this device. Contact the card vendor for a firmware update.

ProblemType: Crash
DistroRelease: Ubuntu 11.10
Package: xserver-xorg-video-intel 2:2.15.901-1ubuntu2
ProcVersionSignature: Ubuntu 3.0.0-12.20-generic 3.0.4
Uname: Linux 3.0.0-12-generic i686
NonfreeKernelModules: wl
.tmp.unity.support.test.0:

ApportVersion: 1.23-0ubuntu2
Architecture: i386
Chipset: IGDgm
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: None
Date: Tue Oct 11 18:15:26 2011
DistUpgraded: Log time: 2011-09-22 22:27:50.112966
DistroCodename: oneiric
DistroVariant: ubuntu
DkmsStatus:
 bcmwl, 5.100.82.38+bdcom, 2.6.38-11-generic, i686: installed
 bcmwl, 5.100.82.38+bdcom, 3.0.0-11-generic, i686: installed
 bcmwl, 5.100.82.38+bdcom, 3.0.0-12-generic, i686: installed
DuplicateSignature: [IGDgm] GPU lockup render.IPEHR: 0x54f00006 Ubuntu 11.10
ExecutablePath: /usr/share/apport/apport-gpu-error-intel.py
ExtraDebuggingInterest: Yes, if not too technical
GraphicsCard:
 Intel Corporation N10 Family Integrated Graphics Controller [8086:a011] (prog-if 00 [VGA controller])
   Subsystem: Acer Incorporated [ALI] Device [1025:0349]
   Subsystem: Acer Incorporated [ALI] Device [1025:0349]
InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release i386 (20110427.1)
InterpreterPath: /usr/bin/python2.7
MachineType: eMachines eM350
ProcCmdline: /usr/bin/python /usr/share/apport/apport-gpu-error-intel.py
ProcEnviron:

ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.0.0-12-generic root=UUID=8dd2104d-c053-4d78-aefd-4bd48541a65c ro quiet splash vt.handoff=7
RelatedPackageVersions:
 xserver-xorg 1:7.6+7ubuntu7
 libdrm2 2.4.26-1ubuntu1
 xserver-xorg-video-intel 2:2.15.901-1ubuntu2
SourcePackage: xserver-xorg-video-intel
Title: [IGDgm] False GPU lockup render.IPEHR: 0x54f00006
UpgradeStatus: Upgraded to oneiric on 2011-09-27 (14 days ago)
UserGroups:

dmi.bios.date: 07/08/2010
dmi.bios.vendor: Acer
dmi.bios.version: V1.06
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: eM350
dmi.board.vendor: Acer
dmi.board.version: V1.06
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: V1.06
dmi.modalias: dmi:bvnAcer:bvrV1.06:bd07/08/2010:svneMachines:pneM350:pvrV1.06:rvnAcer:rneM350:rvrV1.06:cvnAcer:ct10:cvrV1.06:
dmi.product.name: eM350
dmi.product.version: V1.06
dmi.sys.vendor: eMachines
version.compiz: compiz 1:0.9.6+bzr20110929-0ubuntu3
version.libdrm2: libdrm2 2.4.26-1ubuntu1
version.libgl1-mesa-dri: libgl1-mesa-dri 7.11-0ubuntu3
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 7.11-0ubuntu3
version.xserver-xorg: xserver-xorg 1:7.6+7ubuntu7
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.6.0-1ubuntu13
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:6.14.99~git20110811.g93fc084-0ubuntu1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.15.901-1ubuntu2
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:0.0.16+git20110411+8378443-1

[Bryce Harrington (bryce)]

Hi Russell, have you seen multiple occurrences of this freeze or did it occur just the once? Could you tell me more about what you were doing prior to the freeze? (I.e., just resumed from suspend, or was using a 3d app, or browsing web, or watching movie...)

[bugbot (bugbot)]

We're closing this bug since it is has been some time with no response from the original reporter. However, if the issue still exists please feel free to reopen with the requested information. Also, if you could, please test against the latest development version of Ubuntu, since this confirms the bug is one we may be able to pass upstream for help.