Ubuntu
xserver-xorg-video-nouveau package

Fails to provide video output to TV connected with HDMI cable

Bug #865782 reported by Alex Mayorga on 2011-10-03

This bug affects 1 person

Affects		Status	Importance	Assigned to	Milestone
	xserver-xorg-video-nouveau (Ubuntu)	Expired	Low	Unassigned

Bug Description

Fails to provide video output to TV connected with HDMI cable.

ProblemType: Bug
DistroRelease: Ubuntu 11.10
Package: xserver-xorg-video-nouveau 1:0.0.16+git20110411+8378443-1
ProcVersionSignature: Ubuntu 3.0.0-11.18-generic 3.0.4
Uname: Linux 3.0.0-11-generic x86_64
.tmp.unity.support.test.0:

ApportVersion: 1.23-0ubuntu2
Architecture: amd64
CheckboxSubmission: ed5dbdfb54bf5043a043813a33527c9f
CheckboxSystem: b633b4f40868d491c2ae5b50030ce6f3
CompizPlugins: [core,bailer,detection,composite,opengl,compiztoolbox,decor,resize,imgpng,regex,unitymtgrabhandles,gnomecompat,mousepoll,grid,place,animation,wall,expo,move,vpswitch,snap,ezoom,session,fade,workarounds,scale,unityshell]
CompositorRunning: compiz
Date: Mon Oct 3 18:19:06 2011
DistUpgraded: Log time: 2011-07-06 18:03:16.295213
DistroCodename: oneiric
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes, whatever it takes to get this fixed in Ubuntu
GraphicsCard:
nVidia Corporation GT216 [GeForce GT 230M] [10de:0a2a] (rev a2) (prog-if 00 [VGA controller])
Subsystem: Sony Corporation Device [104d:905e]
InstallationMedia: Ubuntu 10.04.1 LTS "Lucid Lynx" - Release amd64 (20100816.1)
MachineType: Sony Corporation VPCCW1FFX
ProcEnviron:
PATH=(custom, no user)
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.0.0-11-generic root=UUID=f415c990-a34d-451b-b69c-2070c5d53e47 ro quiet splash vt.handoff=7
SourcePackage: xserver-xorg-video-nouveau
UdevDb: Error: [Errno 2] No such file or directory
UpgradeStatus: Upgraded to oneiric on 2011-07-06 (89 days ago)
dmi.bios.date: 09/22/2009
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: R0190Y5
dmi.board.asset.tag: N/A
dmi.board.name: VAIO
dmi.board.vendor: Sony Corporation
dmi.board.version: N/A
dmi.chassis.asset.tag: N/A
dmi.chassis.type: 10
dmi.chassis.vendor: Sony Corporation
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrR0190Y5:bd09/22/2009:svnSonyCorporation:pnVPCCW1FFX:pvrR5785054:rvnSonyCorporation:rnVAIO:rvrN/A:cvnSonyCorporation:ct10:cvrN/A:
dmi.product.name: VPCCW1FFX
dmi.product.version: R5785054
dmi.sys.vendor: Sony Corporation
version.compiz: compiz 1:0.9.6+bzr20110929-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.26-1ubuntu1
version.libgl1-mesa-dri: libgl1-mesa-dri 7.11-0ubuntu3
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental 7.11-0ubuntu3
version.libgl1-mesa-glx: libgl1-mesa-glx 7.11-0ubuntu3
version.xserver-xorg: xserver-xorg 1:7.6+7ubuntu7
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.6.0-1ubuntu13
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:6.14.99~git20110811.g93fc084-0ubuntu1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.15.901-1ubuntu2
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:0.0.16+git20110411+8378443-1
---
.tmp.unity.support.test.0:

ApportVersion: 1.23-0ubuntu2
Architecture: amd64
CheckboxSubmission: ed5dbdfb54bf5043a043813a33527c9f
CheckboxSystem: b633b4f40868d491c2ae5b50030ce6f3
CompizPlugins: [core,bailer,detection,composite,opengl,compiztoolbox,decor,resize,imgpng,regex,unitymtgrabhandles,gnomecompat,mousepoll,grid,place,animation,wall,expo,move,vpswitch,snap,ezoom,session,fade,workarounds,scale,unityshell]
CompositorRunning: compiz
DistUpgraded: Log time: 2011-07-06 18:03:16.295213
DistroCodename: oneiric
DistroRelease: Ubuntu 11.10
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes, whatever it takes to get this fixed in Ubuntu
GraphicsCard:
nVidia Corporation GT216 [GeForce GT 230M] [10de:0a2a] (rev a2) (prog-if 00 [VGA controller])
Subsystem: Sony Corporation Device [104d:905e]
InstallationMedia: Ubuntu 10.04.1 LTS "Lucid Lynx" - Release amd64 (20100816.1)
MachineType: Sony Corporation VPCCW1FFX
Package: xserver-xorg-video-nouveau 1:0.0.16+git20110411+8378443-1
PackageArchitecture: amd64
ProcEnviron:
PATH=(custom, no user)
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.0.0-11-generic root=UUID=f415c990-a34d-451b-b69c-2070c5d53e47 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.0.0-11.18-generic 3.0.4
Tags: oneiric running-unity ubuntu compiz-0.9
UdevDb: Error: [Errno 2] No such file or directory
Uname: Linux 3.0.0-11-generic x86_64
UpgradeStatus: Upgraded to oneiric on 2011-07-06 (89 days ago)
UserGroups: adm admin cdrom dialout dip lpadmin netdev plugdev sambashare
dmi.bios.date: 09/22/2009
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: R0190Y5
dmi.board.asset.tag: N/A
dmi.board.name: VAIO
dmi.board.vendor: Sony Corporation
dmi.board.version: N/A
dmi.chassis.asset.tag: N/A
dmi.chassis.type: 10
dmi.chassis.vendor: Sony Corporation
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrR0190Y5:bd09/22/2009:svnSonyCorporation:pnVPCCW1FFX:pvrR5785054:rvnSonyCorporation:rnVAIO:rvrN/A:cvnSonyCorporation:ct10:cvrN/A:
dmi.product.name: VPCCW1FFX
dmi.product.version: R5785054
dmi.sys.vendor: Sony Corporation
version.compiz: compiz 1:0.9.6+bzr20110929-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.26-1ubuntu1
version.libgl1-mesa-dri: libgl1-mesa-dri 7.11-0ubuntu3
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental 7.11-0ubuntu3
version.libgl1-mesa-glx: libgl1-mesa-glx 7.11-0ubuntu3
version.xserver-xorg: xserver-xorg 1:7.6+7ubuntu7
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.6.0-1ubuntu13
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:6.14.99~git20110811.g93fc084-0ubuntu1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.15.901-1ubuntu2
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:0.0.16+git20110411+8378443-1

See original description

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Revision history for this message

Alex Mayorga (alex-mayorga) wrote on 2011-10-03:

BootDmesg.txt Edit (63.9 KiB, text/plain; charset="utf-8")
BootLog.gz Edit (541 bytes, application/x-gzip)
CurrentDmesg.txt Edit (2.4 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (2.3 KiB, text/plain; charset="utf-8")
DpkgLog.txt Edit (49.1 KiB, text/plain; charset="utf-8")
GconfCompiz.txt Edit (37.1 KiB, text/plain; charset="utf-8")
GdmLog.txt Edit (32.9 KiB, text/plain; charset="utf-8")
GdmLog1.txt Edit (26.1 KiB, text/plain; charset="utf-8")
GdmLog2.txt Edit (27.8 KiB, text/plain; charset="utf-8")
Lspci.txt Edit (16.8 KiB, text/plain; charset="utf-8")
Lsusb.txt Edit (633 bytes, text/plain; charset="utf-8")
ProcCpuinfo.txt Edit (1.4 KiB, text/plain; charset="utf-8")
ProcInterrupts.txt Edit (1.6 KiB, text/plain; charset="utf-8")
ProcModules.txt Edit (3.1 KiB, text/plain; charset="utf-8")
UdevLog.txt Edit (268.2 KiB, text/plain; charset="utf-8")
UnitySupportTest.txt Edit (566 bytes, text/plain; charset="utf-8")
XorgLog.txt Edit (45.7 KiB, text/plain; charset="utf-8")
XorgLogOld.txt Edit (39.2 KiB, text/plain; charset="utf-8")
Xrandr.txt Edit (4.0 KiB, text/plain; charset="utf-8")
monitors.xml.txt Edit (1.5 KiB, text/plain; charset="utf-8")
xdpyinfo.txt Edit (25.0 KiB, text/plain; charset="utf-8")

Revision history for this message

Alex Mayorga (alex-mayorga) wrote on 2011-10-04:

The TV details from the sticker on the back:

Model: LN23R81BD
Model Code: LN23R81BDX/XAX
Type No.: BP23UO

According to the manufacturer[1] the "Optimum" resolution for the panel when plugged via HDMI is "1360 x 768 pixels".
After rebooting the laptop while the TV is on an plugged with the HDMI cable it eventually showed on "Displays" as "Samsung Electric Company 7"" and a resolution of "1280 x 720", this seems to happen with other Samsung models too[2].

Another problem is that no audio comes out of the TV even when "High Definition Audio Controller Digital Stereo (HDMI)" is selected under "Sound" > "Output".

[1] http://www.samsung.com/mx/support/detail/supportPrdDetail.do?menu=SP01&prd_ia_cd=&prd_mdl_cd=&prd_mdl_name=LN23R81BD#
[2] http://ubuntuforums.org/showthread.php?t=1670004

tags:	added: apport-collected
description:	updated

Revision history for this message

Alex Mayorga (alex-mayorga) wrote on 2011-10-04: BootDmesg.txt

BootDmesg.txt Edit (65.7 KiB, text/plain)

apport information

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Alex Mayorga (alex-mayorga) wrote on 2011-10-04: BootLog.gz

BootLog.gz Edit (745 bytes, application/octet-stream)

apport information

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Alex Mayorga (alex-mayorga) wrote on 2011-10-04: CurrentDmesg.txt

CurrentDmesg.txt Edit (2.8 KiB, text/plain)

apport information

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Alex Mayorga (alex-mayorga) wrote on 2011-10-04: Dependencies.txt

Dependencies.txt Edit (2.3 KiB, text/plain)

apport information

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Alex Mayorga (alex-mayorga) wrote on 2011-10-04: DpkgLog.txt

DpkgLog.txt Edit (70.4 KiB, text/plain)

apport information

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Alex Mayorga (alex-mayorga) wrote on 2011-10-04: GconfCompiz.txt

GconfCompiz.txt Edit (37.1 KiB, text/plain)

apport information

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Alex Mayorga (alex-mayorga) wrote on 2011-10-04: GdmLog.txt

GdmLog.txt Edit (28.3 KiB, text/plain)

apport information

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Alex Mayorga (alex-mayorga) wrote on 2011-10-04: GdmLog1.txt

#10

GdmLog1.txt Edit (30.4 KiB, text/plain)

apport information

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Alex Mayorga (alex-mayorga) wrote on 2011-10-04: GdmLog2.txt

#11

GdmLog2.txt Edit (34.4 KiB, text/plain)

apport information

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Alex Mayorga (alex-mayorga) wrote on 2011-10-04: Lspci.txt

#12

Lspci.txt Edit (16.8 KiB, text/plain)

apport information

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Alex Mayorga (alex-mayorga) wrote on 2011-10-04: Lsusb.txt

#13

Lsusb.txt Edit (633 bytes, text/plain)

apport information

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Alex Mayorga (alex-mayorga) wrote on 2011-10-04: ProcCpuinfo.txt

#14

ProcCpuinfo.txt Edit (1.4 KiB, text/plain)

apport information

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Alex Mayorga (alex-mayorga) wrote on 2011-10-04: ProcInterrupts.txt

#15

ProcInterrupts.txt Edit (1.6 KiB, text/plain)

apport information

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Alex Mayorga (alex-mayorga) wrote on 2011-10-04: ProcModules.txt

#16

ProcModules.txt Edit (3.1 KiB, text/plain)

apport information

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Alex Mayorga (alex-mayorga) wrote on 2011-10-04: UdevLog.txt

#17

UdevLog.txt Edit (270.6 KiB, text/plain)

apport information

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Alex Mayorga (alex-mayorga) wrote on 2011-10-04: UnitySupportTest.txt

#18

UnitySupportTest.txt Edit (566 bytes, text/plain)

apport information

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Alex Mayorga (alex-mayorga) wrote on 2011-10-04: XorgLog.txt

#19

XorgLog.txt Edit (40.4 KiB, text/plain)

apport information

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Alex Mayorga (alex-mayorga) wrote on 2011-10-04: XorgLogOld.txt

#20

XorgLogOld.txt Edit (44.0 KiB, text/plain)

apport information

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Alex Mayorga (alex-mayorga) wrote on 2011-10-04: Xrandr.txt

#21

Xrandr.txt Edit (4.0 KiB, text/plain)

apport information

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Alex Mayorga (alex-mayorga) wrote on 2011-10-04: monitors.xml.txt

#22

monitors.xml.txt Edit (1.5 KiB, text/plain)

apport information

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Alex Mayorga (alex-mayorga) wrote on 2011-10-04: xdpyinfo.txt

#23

xdpyinfo.txt Edit (25.0 KiB, text/plain)

apport information

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Bryce Harrington (bryce) wrote on 2011-11-09:

#24

Hey alex-mayorga,

Hi, thanks for reporting this issue during the development period of
Ubuntu.

I notice there's not been further comments to the bug report since the
release came out, would you mind updating us on the status of it in the
release?

Are you still able to reproduce the issue? If not, do you think the bug
report can be closed, or do you think we should continue tracking it?

Changed in xserver-xorg-video-nouveau (Ubuntu):
status:	New → Incomplete

Revision history for this message

Alex Mayorga (alex-mayorga) wrote on 2011-12-14:

#25

"Overheard" on IRC this might help pinpoint the no audio comes out of the TV even when "High Definition Audio Controller Digital Stereo (HDMI)" is selected under "Sound" > "Output" problem.

alex-mayorga@VPCCW1FFXL:~$ more /proc/asound/cards
0 [Intel ]: HDA-Intel - HDA Intel
                      HDA Intel at 0xd8d00000 irq 48
1 [NVidia ]: HDA-Intel - HDA NVidia
                      HDA NVidia at 0xd3080000 irq 16
alex-mayorga@VPCCW1FFXL:~$ aplay -l
**** List of PLAYBACK Hardware Devices ****
card 0: Intel [HDA Intel], device 0: ALC262 Analog [ALC262 Analog]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 1: NVidia [HDA NVidia], device 3: HDMI 0 [HDMI 0]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 1: NVidia [HDA NVidia], device 7: HDMI 0 [HDMI 0]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 1: NVidia [HDA NVidia], device 8: HDMI 0 [HDMI 0]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 1: NVidia [HDA NVidia], device 9: HDMI 0 [HDMI 0]
  Subdevices: 1/1
  Subdevice #0: subdevice #0

Bryce Harrington (bryce) on 2012-02-04

Changed in xserver-xorg-video-nouveau (Ubuntu):
status:	Incomplete → Confirmed

Revision history for this message

penalvch (penalvch) wrote on 2014-01-09:

#26

Alex Mayorga, this bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? If so, could you please test for this with the latest development release of Ubuntu? ISO images are available from http://cdimage.ubuntu.com/daily-live/current/ .

If it remains an issue, could you please run the following command in the development release from a Terminal (Applications->Accessories->Terminal), as it will automatically gather and attach updated debug information to this report:

apport-collect -p xserver-xorg-video-nouveau REPLACE-WITH-BUG-NUMBER

Please note, given that the information from the prior release is already available, doing this on a release prior to the development one would not be helpful.

Thank you for your understanding.

Helpful bug reporting tips:
https://wiki.ubuntu.com/ReportingBugs

Changed in xserver-xorg-video-nouveau (Ubuntu):
importance:	Undecided → Low
status:	Confirmed → Incomplete

Revision history for this message

Launchpad Janitor (janitor) wrote on 2014-03-10:

#27

[Expired for xserver-xorg-video-nouveau (Ubuntu) because there has been no activity for 60 days.]

Changed in xserver-xorg-video-nouveau (Ubuntu):
status:	Incomplete → Expired

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Ubuntuxserver-xorg-video-nouveau package

Fails to provide video output to TV connected with HDMI cable

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Ubuntu
xserver-xorg-video-nouveau package