hl-5240 is not printing

[rosie Gomez]

my printer's paper light is flashing even though it has paper,it does not print

ProblemType: Bug
DistroRelease: Ubuntu 11.04
Package: evince 2.32.0-0ubuntu12.2
ProcVersionSignature: Ubuntu 2.6.38-10.46-generic 2.6.38.7
Uname: Linux 2.6.38-10-generic x86_64
Architecture: amd64
Date: Sat Oct 1 12:51:20 2011
ExecutablePath: /usr/bin/evince
InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release amd64 (20110427.1)
ProcCmdline_: BOOT_IMAGE=/boot/vmlinuz-2.6.38-10-generic root=UUID=f7c6fe7c-8716-4ccd-801e-f029e97e3d7d ro quiet splash vt.handoff=7
ProcEnviron:
 LANGUAGE=en_US:en
 LANG=es_SV.UTF-8
 LC_MESSAGES=en_US.UTF-8
 SHELL=/bin/bash
ProcVersionSignature_: Ubuntu 2.6.38-10.46-generic 2.6.38.7
SourcePackage: evince
UpgradeStatus: No upgrade log present (probably fresh install)

[Marc Deslauriers (mdeslaur)]

Thanks for taking the time to report this bug and helping to make Ubuntu better. We appreciate the difficulties you are facing, but this appears to be a "regular" (non-security) bug. I have unmarked it as a security issue since this bug does not show evidence of allowing attackers to cross privilege boundaries nor directly cause loss of data/privacy. Please feel free to report any other bugs you may find.

[penalvch (penalvch)]

rosie Gomez, thank you for reporting this bug to Ubuntu. Natty reached EOL on October 28, 2012.
See this document for currently supported Ubuntu releases: https://wiki.ubuntu.com/Releases

Is this an issue on a supported release? If so, could you please execute the following via a terminal:
apport-collect 864276

[Launchpad Janitor (janitor)]

[Expired for cups (Ubuntu) because there has been no activity for 60 days.]